1 of 1 Delivery Director Jobs in West Yorkshire

Owns and evolves the service strategy, the service model and catalogue in Arqiva; and is accountable for all post-contract sign service delivery to the point of handover of in-life services to Service Operations, driving delivery against SLAs, standardisation/re-use and adoption and usage of … user-centric service blueprints, catalogues and experience maps. Oversees development, implementation and management of efficient processes for mobilisation and E2E fulfilment of customer contract delivery, for all existing products especially involving infrastructure rollout, to the point where a service can be handed over to Service Operations. Sets & manages criteria … outside in: brings new contacts, ideas and approaches to Arqiva to challenge existing ways of working and mindsets; encourages experimentation and creativity to enhance delivery for our customers. The Person Extensive experience of setting service strategy and designing service for products, ideally for broadcast infrastructure, utilities infrastructure or in More ❯