Brackmills Industrial Estate, Northampton, Northamptonshire, England, United Kingdom
Bechtle UK
Technical Service DeliveryManager As a Technical Service DeliveryManager at Bechtle you will be responsible for ensuring the seamless delivery of IT services and solutions to our High-Profile Customers. You will act as the bridge between the Operation Centres technical teams and our customers, ensuring that services meet agreed-upon standards, timelines, and … involves managing service-level agreements (SLAs), overseeing incident and problem resolution, coordinating change management, and driving continuous service improvement. With a strong focus on customer satisfaction, the Technical Service DeliveryManager will also build and maintain relationships with Bechtle’s customers, ensuring their evolving technical and service needs are met while aligning service delivery with organizational goals. … Job Role Responsibilities (% of Time) Service Delivery (30%) Ensure operational service targets and contractual obligations are consistently met, tracking issues through to resolution and escalating to senior support teams when necessary. Utilize ITSM systems to log, monitor, and resolve customer-facing issues, ensuring accurate documentation to support knowledge sharing and continuous improvement. Maintain strict adherence to ITIL service management More ❯
northampton, midlands, united kingdom Hybrid / WFH Options
TRIA
Position: Senior Data Product DeliveryManager Location: Hybrid – Milton Keynes Employment Status: Full-Time, Permanent Package: 80k-90k + bonus + company car allowance Industry: Construction Tria have partnered with a leading construction company to hire a Senior Data Product Manager. This is a strategic leadership role and will involve providing delivery oversight across the company’s … portfolio of data products. As part of this brand-new role, you will be responsible for defining and embedding the operating model for data product delivery, driving a culture of agility, accountability, and continuous improvement. You will work closely various departments to prioritise delivery, manage dependencies, and assure quality and pace across all data workstreams. The position will … key areas such as: The company are looking for people with the following skills/experience: Good experience delivering data and analytics products within complex organisations. Proven success driving delivery in modern cloud data environments (preference for Snowflake). Experience building or scaling delivery frameworks or operating models for data or digital functions. Experience coordinating across multi-disciplinary More ❯
We are looking for a Fraud Detection Technical DeliveryManager to join our dynamic team focused on cutting edge fraud prevention solutions. This role sits within our Fraud Prevention strategy working across three pillars: Identification and Verification, Detection and Servicing. You'll work closely with our Strategy and Analytics team, driving initiatives to continually optimise our fraud detection … platforms to ensure they remain at their best. To be successful in this role, you should have experience with: Strong experience in managing technology delivery projects, utilizing methodologies such as Agile or Scrum, with a proven track record of delivering projects on time and within budget. Excellent skills in communication and collaboration with cross functional teams, including IT, compliance … of Tech platforms, ensuring that they meet both technical and user needs. This role will be based in our Northampton campus. Purpose of the role To manage the efficient delivery of large scale technical projects and capabilities across the bank and collaborate with internal and external stakeholders to understand their needs and expectations throughout the software product lifecycle, adhering More ❯