Solihull, West Midlands, United Kingdom, Cheswick Green, West Midlands (County) Hybrid / WFH Options
The Convergence Group
Service DeliveryManager – Take Your Career to the Next Level! At Convergence Group, we’ve spent 20 years building a business that puts customers first. Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service DeliveryManager to ensure our customers experience … the very best service in the industry. As our Service DeliveryManager, you’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our LAN and WAN Network Products and Services. Your Role: Make a difference … that drive continuous improvement. Monitor KPIs to ensure SLAs are met, CSAT metrics are achieved, and renewal rates remain high. Work closely with sales, delivery, and tech teams to spot upsell and cross-sell opportunities—driving more value for customers while strengthening partnerships! What You’ll Bring: 5+ years More ❯
Employment Type: Permanent
Salary: £45000 - £60000/annum plus additional benefits
Service DeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service DeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the effective delivery … met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. - Proficiency … in using ServiceNow. - Excellent communication and problem-solving skills. This role offers a challenging and dynamic environment for a proactive and experienced Service Delivery Manager. Please apply in the first instance if you feel this is a very close match. More ❯
Birmingham, Solihull, West Midlands (County), United Kingdom
Amtis Professional Ltd
Service DeliveryManager (6-month FTC), £50,000 p.a, hybrid on site 2 days per week. South Birmingham We are seeking a Service DeliveryManager for a 6-month fixed-term contract in South Birmingham. The successful candidate will be responsible for ensuring the effective delivery … met. - Handle supplier management, ensuring that external vendors deliver quality services . - Utilize ServiceNow for incident, problem, and change management processes. - Continuously improve service delivery processes and identify areas for optimization. Skills and Qualifications: - Proven experience in ITIL/ITSM. - Strong stakeholder management skills. - Experience in supplier management. - Proficiency … in using ServiceNow. - Excellent communication and problem-solving skills. This role offers a challenging and dynamic environment for a proactive and experienced Service Delivery Manager. Please apply in the first instance if you feel this is a very close match. More ❯
IT Service DeliveryManager 6 Month FTC Hybrid, Solihull £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service DeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯
IT Service DeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service DeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Spinks
IT Service DeliveryManager 6 Month FTC | Hybrid, Solihull | £45 - 50K Spinks are partnered with a leading Veterinary Services brand who are looking for an experienced IT Service DeliveryManager to join them on a 6 Month FTC basis. As an experienced ITSM you will be More ❯
