Service Delivery Manager
- Hiring Organisation
- Certes IT Service Solutions
- Location
- Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
About the Role We are seeking an experienced Service Delivery Manager for an initial period of 6 months to lead and develop key IT operational services that support critical organisational services. You will play a pivotal leadership role within the technology function, ensuring reliable, high-quality and customer … focused delivery of IT and digital services across the organisation. You will have overall responsibility for the IT Service Desk, End User Computing, Audio Visual Support and Data Centre Operations teams, ensuring services are delivered in line with agreed service levels while driving continuous improvement and modernisation. Key Responsibilities ...