Delivery Manager Jobs in Sussex

2 of 2 Delivery Manager Jobs in Sussex

Service Delivery Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Claims Insight Delivery Manager

Haywards Heath, Sussex, United Kingdom
Hybrid / WFH Options
First Central Services
or similar programs? Are you well-versed in actuarial methodologies, particularly claims reserving? If so, we want you to join our team! We're looking for a Claims Insight Delivery Manager to join our Performance team, either working remotely or based in our Salford Quays, Manchester or Haywards Heath, West Sussex offices. This role involves being a senior … Insight. You will manage the vital link between frontline operational claims, pricing, underwriting, reserving, and external stakeholders, utilising data to inform past and future business results. The Claims Insight Delivery Manager will leverage their extensive understanding of actuarial techniques and insights to inform reserving projections and impacts on the 5-year plan. Developing talent is important to us … Presenting and visualising analysis clearly to add value, with insightful commentary and clear actions or recommendations Collaborating with operational teams to make recommendations for improving indemnity performance and ensuring delivery Coaching and mentoring Claims Insight analysts, especially in developing SAS skills Working closely with Finance to track and demonstrate benefits across expenses, income, and indemnity Engaging with industry benchmarking More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: