Service Delivery & Operations Manager - Cheshire
- Hiring Organisation
- Adria Solutions
- Location
- Winsford, Cheshire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £55,000
Service Delivery & Operations Manager - Cheshire Were working with an established technology business that is looking for an experienced Service Delivery & Operations Manager to lead its technical service function. This is a broad role combining team leadership, customer management, service delivery and technical oversight. Youll take … senior point of contact for customers. Key Responsibilities Lead and develop a team of technical professionals. Take ownership of day-to-day service delivery and performance. Monitor SLAs, KPIs, workloads and operational standards. Manage technical escalations and support the team when required. Build strong relationships with customers and senior ...