1 to 25 of 62 Delivery Manager Jobs in the North of England

Full details of the job. Vacancy Name Vacancy Name IT Delivery Manager - Finance Employment Type Employment Type Permanent Country Country United Kingdom Location Location Liverpool Business Area Business Area Finance Workplace Type Workplace Type Hybrid About Princes About Princes The Princes Group has over 7,000 employees with offices and production sites in the UK, Netherlands, Italy, Poland … perform internal customer research, perform competitive analysis and product development and selection, drive alignment amongst stakeholders, work within product budgets, bring products to market, refine and improve products Product Delivery Management - act as keeper of the vision, define product and solution roadmaps, coordinate business and IT resources, and determine suitable product lifecycles. Resource Management - oversee product delivery teams … internal and external, coordinate with other product delivery managers, ensure best possible use and prioritise use of all resources to deliver the maximum value and benefits from projects and programs within the portfolio. Dimensions • Management of key implementation projects with an asset value of up to £2 million per annum • Providing technology products and solutions across all Princes Group More ❯

The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯

The Service Delivery Manager will oversee the delivery of technology services to support business operations within the insurance industry. This role is remote based with days in the office when required and requires a structured approach to managing service quality and stakeholder relationships. Client Details This opportunity is with a medium-sized organisation operating within the insurance … industry. The company is committed to delivering top-tier technology services to its clients and maintaining a strong focus on operational excellence. Description Manage the end-to-end delivery of technology services to meet business needs. Ensure service levels are achieved and maintain a focus on continuous improvement. Collaborate with stakeholders to identify and resolve service-related issues promptly. … Oversee the implementation of best practices in service delivery processes. Monitor performance metrics and produce regular reports for senior management. Coordinate with cross-functional teams to align technology services with business goals. Support incident, problem, and change management processes effectively. Drive the adoption of innovative solutions to enhance service delivery. Profile A successful Service Delivery Manager should More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty high! We're looking for a Service Delivery Manager within the Digital Workspace pillar who will oversee the effective delivery of IT services across the Digital Workspace, the broader non-focus business services, and the … delivering business value through technology and service excellence Ability to manage multiple priorities and projects effectively Experience in aligning IT services with business strategies Proven leadership in managing service delivery teams and organizational change Interpersonal skills for working with diverse teams and stakeholders Problem-solving skills for complex service issues Commitment to continuous improvement and high-quality IT services … Experience in managing change initiatives aligned with business goals Responsibilities include: Managing day-to-day service delivery within the Digital Workspace Handling escalations and ensuring SLAs are met Collaborating with development, architecture, operations, and business teams Monitoring service performance and reporting to leadership Overseeing operational change processes and risk management Participating in planning and prioritization of IT initiatives Leading More ❯

working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. Service Delivery Manager Location: Cheadle (Stockport), hybrid working with 3 days in the office Would you like to work with a portfolio which provides the full range of product and … the organisation. Work with a team where your career development and progression will be supported. Our Opportunity Reporting to UWS Services Head of Function, we are seeking a Service Delivery Manager (SDM) to oversee the successful project management of various service contracts within the Underwater Services (UWS) Services Portfolio, ideally with experience in complex military service projects. UWS … demanding situations to get successful outcomes. Experience in managing complex projects, particularly in military service contracts, is a key requirement for this role. We welcome applications from current service delivery managers, newly established project managers, and project controllers or assistant project managers ready to advance their careers in a service delivery environment. Many roles at Thales are subject More ❯

Senior Service Manager/Service Delivery Manager Umbrella Engagement. 3 days on Site in the North West. Most have a strong all round background across multiple Service Management Disciplines - eg Change and Configuration Management. Will also need to have outstanding Communication and Stakeholder skills and have worked across Medium/Large Sized Fast Paced Organisations in a … Service Manager type role - not as a Service Manager delivering Services as a third party. ITIL Accredited - Delivering Services into Business Units Initial 6 month engagement. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and More ❯

Were Hiring! Principal IT Service Delivery Manager Location: Morley/Hybrid Department: IT Services At EVRiwe lead the way in delivery, and always on the lookout for new talent! Were market leaders and we invest to keep on growing. We aim to think inside and outside the box, striving to be the carrier of choice for every … consumer in the UK. We have an exciting opportunity for a Principal IT Service Delivery Manager to join the Evri IT team. Your Mission As our Principal IT Service Delivery Manager , youll be the driving force behind how we design, deliver, and continuously improve IT services across Evri. Youll lead with vision and purpose, ensuring our … and customers. Interested? Then here is what you need to be successful at Evri! Responsibilities: Set the Strategy: Define and deliver the roadmap for IT Service Design, Transition, and Delivery aligned with business and IT goals. Lead Service Excellence: Own key ITSM practices including Service Delivery, Change & Release, Continuity, Capacity, and Observability. Drive Operational Readiness: Ensure all new More ❯

Technical Delivery Manager £70,000 - 100,000 GBP Hybrid WORKING Location: Newcastle Upon Tyne, North East - United Kingdom Type: Permanent Role: Technical Delivery Manager Salary: £85,000 - £115,000 DOE Additional Package: 10% Bonus, Extensive Benefits Package Location: Newcastle upon Tyne Are you a Technical Delivery Manager looking for your next challenge? This is … an exciting opportunity to join a forward-thinking, customer-focused organisation at the forefront of IT service delivery and digital transformation. You'll be part of a collaborative, high-performing team that values innovation, ownership, and strong leadership. The environment is global, dynamic, and committed to continuous learning and improvement. As a Technical Delivery Manager , you'll … if you're passionate about technology, love solving problems, and excel at managing cross-functional teams while building trusted relationships with stakeholders at every level. Role Requirements: Lead IT delivery teams to provide reliable, high-quality technical services. Collaborate with customers and partners to design and deliver tailored solutions. Manage technical escalations, incidents, and troubleshooting with speed and precision. More ❯

Service Delivery Manager - Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity-ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯

Service Delivery Manager – Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activity—ensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business … stakeholders to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in More ❯

Service Delivery Manager Digital Workspace My client is a fast-growing, tech-driven organisation focused on delivering exceptional digital experiences through the power of smart data and innovative technology. They are now looking for a Service Delivery Manager to join their Digital Workspace team. This is a key leadership role responsible for ensuring robust, efficient, and … value-driven IT services across end-user environments, enterprise platforms, and non-core services - underpinned by Azure technologies and automation. Responsibilities Lead day-to-day IT service delivery across the Digital Workspace function and wider enterprise platform stack. Manage escalated incidents, problems, and change activityensuring services remain stable and responsive. Work closely with Product, Architecture, DevOps, and Business stakeholders … to align service delivery with business needs. Drive continuous improvement and automation across services, processes, and platforms. Monitor and report on service performance (SLAs, KPIs), ensuring transparency and accountability at all levels. Oversee operational change assurance, service resilience, and risk mitigation activities. Lead and develop a high-performing team, supporting professional growth and cross-functional collaboration. Participate in a More ❯

eligible to work in the UK and be able to travel into the office 3 days PW to apply for this role A leading organisation is seeking a Service Delivery Manager to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate … IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training … and drive process improvements If you're a proactive and detail-oriented professional looking to make a real impact in service delivery, we'd love to hear from you. More ❯

Service Delivery Manager Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident and problem management lifecycle. The Role: You'll lead … cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical … understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer: 32 days holiday (plus Bank Holidays) Enhanced parental leave policies and return-to-work More ❯

Are you looking to join an industry leading business that works with global brands? If this sounds like you, we are looking for an experienced Senior Client Delivery Manager to lead complex client campaigns, drive team performance, and deliver meaningful results. In this role, you'll support, develop, and implement a structured delivery approach that not only … meets but exceeds client expectations. You'll oversee Client Delivery Managers, ensure seamless communication, and champion operational excellence across multifaceted project requirements. If you thrive on building strong relationships, creating operational excellence, and bringing structure to fast-paced environments, this could be your next big move. What's in it for you? Starting salary: Up to £50,000 + … 12pm to 8pm to support your US clients Flexibility to work 9am to 5pm on your days in the office What You'll Do Lead, coach, and mentor Client Delivery Managers to ensure flawless campaign execution and support team development. Provide clear direction and support to ensure accountability and high performance across the delivery team. Build and nurture More ❯

Due to an exciting period of growth, Ligentia is looking for a passionate and experienced Scrum Master or Agile Delivery Manager to join our Business Technology function in the UK. You'll play a crucial role in iterating on our delivery processes and enhancing our Delivery Management function to support our Software Development teams. As a … servant leader, you'll work closely with our development teams within a Scrum-based framework, focusing on the overall delivery process and collaborating with other leaders across the company. Your experience in coaching development teams to higher levels of Agile maturity will be a significant asset. Your Role: Facilitating all standard Scrum ceremonies (stand-ups, sprint planning, sprint reviews … retrospectives) and other necessary meetings. Collaborating with other Delivery Managers to effectively manage cross-team dependencies. Working closely with Project Managers to ensure delivery plans align with programme and portfolio priorities, ultimately driving customer satisfaction. Driving our development teams towards higher levels of Scrum and Agile maturity. Leading and coaching development teams to become self-organising. Facilitating the More ❯

to successfully deliver innovations that will help them gain a competitive advantage and improve the everyday lives of people around the globe. This role is for a Systems Engineering Delivery Manager to lead multiple future capability projects. 3 days P/W onsite required. Responsibilities The Systems Engineering Delivery Manager is responsible for: Leadership & Governance of … opportunities to benefit the projects Ensuring the technical and engineering aspects of the projects are delivered appropriately You'll have a proven track record of actively leading successful project delivery on a diverse range of diverse, complex technology focused projects. Looking to make the next move in your career, your passion for keeping up with the latest technological innovation More ❯

start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions. THALES has an exciting opportunity for a Service Delivery Manager to be responsible on the end to end service delivery, SLA management and customer services/relationships for the DIS Operated Managed Services Portfolio. Location: Cheadle …/7 Employee Assistance Program and access to mental wellbeing app Employee discount shopping schemes on major brands and retailers Gym membership discounts What will you deliver? Effective service delivery, customer SLA management, expert knowledge and practical implementation of the ITIL V3 framework. Contractual knowledge of Service Level Agreement, OLA, CSF, KPIs and Service Credit structures for specific customer … services. Monitoring and awareness of the overall performance of secure networks customer services Building service reports, delivering on them and chairing service delivery meetings, following up if service delivery is not meeting expectations. Ensure incident and problem management is carried out and that key specialist resource is brought in as and when throughout the incident lifecycle. Manage customer More ❯

Service Delivery Manager - Blackburn, Lancashire This leading Software Solutions provider based in Blackburn are looking for an experienced Service Delivery Manager to take ownership of their Software Support and Service Desk function. This is a senior leadership role ideal for someone who combines technical expertise with a passion for team leadership and service excellence. Core responsibilities … for this Service Delivery Manager role; As the Service Delivery Manager, youll play a critical role in ensuring high-quality, efficient support across all customer touchpoints. Lead and manage a team of software support analysts, first-line support, and third-party service partners Oversee day-to-day service desk operations, including ticket triage, resolution, and escalations … and service insights to senior stakeholders Identify out-of-scope work and ensure appropriate commercial handling and chargebacks Core experience 3+ years experience leading a technical support or service delivery team (ideally 510 people) Background in software or ERP environments supply chain or POS experience a bonus Strong track record in meeting SLAs, improving customer experience, and leading teams More ❯

eligible to work in the UK and be able to travel into the office 3 days PW to apply for this role A leading organisation is seeking a Service Delivery Manager to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate … IT teams on best practices Analyse performance metrics and drive service enhancements Collaborate with cross-functional teams to resolve recurring issues Ideal Candidate Will Have: Strong experience with Service Delivery and knowledge management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training … and drive process improvements If you're a proactive and detail-oriented professional looking to make a real impact in service delivery, we’d love to hear from you. More ❯

2nd Line Delivery Manager - Leeds (Hybrid) Salary: From £40,000 per annum Are you a proactive and data-driven operations professional with a knack for incident resolution and continuous improvement? A fast-growing technology organisation is looking for a 2nd Line Delivery Manager to join their support function and help drive operational excellence across their incident … cause analyses and implement preventative solutions Monitor SLAs, KPIs, and operational metrics (e.g., MTTR, incident volumes) Drive continuous improvement across support operations Collaborate with internal stakeholders to enhance service delivery Act as an incident commander during high-priority events Identify and address training needs across the support team Champion customer-centric support and process automation About You: Strong technical … understanding of IT operations and service delivery Proven experience in incident/problem management (ITIL knowledge preferred) Excellent communication, leadership, and analytical skills Ability to manage pressure, prioritise workloads, and foster collaboration Passion for driving efficiency and delivering great user experiences What's on Offer: 32 days holiday (plus Bank Holidays) Enhanced parental leave policies and return-to-work More ❯

COMPLIANCE SERVICE DELIVERY MANAGER/OPERATIONAL IT COMPLIANCE Up to £100,000/Bonus/Car Allowance & Strong Staff Benefits SECURE has Strategically Partnered with a Multi-Award Winning, Software Based organisations. As an independently owned market leader, they are a major driving forces behind Innovative Development of Enterprise-Led Internet Technology. Success in this position with enable … to business to securely achieve its global growth ambitions. Role Overview: This is a fantastic opportunity for an experienced Compliance Manager to Lead a Team of 12 including Compliance Analysts & Team Leaders. Reporting Directly to Head of Compliance, you will focus on ensuring Compliance across IT & Tech-driven areas, particularly Applications & Technology Functions. This role is especially well suited … Compliance Integrates into Complex Tech Landscapes. Youll have the chance to lead a high-performing team while shaping the Compliance of a business scaling globally. Skills & Experience of Compliance Manager will include: Proven Experience Managing Teams within an IT or Tech Environment. Expertise in IT Compliance Stack , specifically in Applications & Technology Functions. Strong Understanding of banking, financial services, or More ❯

About The Role Hippo is recruiting for Intermediate Delivery Managers to join our growing consultancy. Delivery Managers work with our clients to embed agile ways of working and support multi-disciplined teams to focus on the priorities to deliver the associated product or services. You'll manage ceremonies aligned to scrum methodology,including daily synch meetings, sprint planning … sprint reviews, retrospectives and 'show and tells'. As an Intermediate Consultant, specialising in Delivery, you'll already have experience in your field. Hippo will provide exciting opportunities to be part of a thriving delivery community, influence clients and team members, and to develop your delivery management skills. Please note, we are looking for candidates who are … lower end of our full banding for this level of position, allowing for progression in the role. Your role in a nutshell Work with a team in the scrum manager role Help to build and maintain the team, making sure that they are motivated, happy, and working well together Embed agile ways of working and run the ceremonies including More ❯

the staff. We want to make schools more joyful places to work, as well as learn. About the role We are looking for a collaborative and analytical 2nd Line Delivery Manager to join our 2nd Line Support team and help the 2nd Line team in breaking down complex tasks, and gathering resources and requirements where needed. The remit … in a role where you'll see the impact of your work everyday. We also offer: A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company More ❯

Umbrella Engagement - 6 months - North West - 3 days per week on site in the North West. Looking for an experienced ITIL Accredited Service Delivery Manager - with either a strong background in Change and Configuration or Problem and Major Incident Management. Must have outstanding communication skills and have worked in medium/large sized organisation. Must also have experience More ❯