1 to 25 of 1,055 Delivery Manager Jobs in the UK

We are seeking a highly skilled and experienced IT Service Delivery Manager to join our team in the Defence sector. The successful candidate will play a pivotal role in ensuring the delivery of high-quality IT services to support critical defence operations. This role requires strong leadership skills, technical expertise, and the ability to manage complex service … delivery requirements within a highly regulated environment. The candidate must hold an active SC Clearance and be a British national. Key Responsibilities: Service Delivery Management: Lead the delivery of IT services to meet both operational and strategic goals. Ensure that service levels (SLAs) and key performance indicators (KPIs) are achieved. Client and Stakeholder Engagement: Serve as the … main point of contact for stakeholders, ensuring that service delivery aligns with customer expectations. Foster strong relationships with defence sector clients and internal teams. Incident and Problem Management: Oversee the effective resolution of IT incidents and problems, ensuring minimal disruption to service. Proactively identify areas for improvement and implement preventive measures. Service Improvement: Continuously assess the IT service delivery More ❯

Service Delivery Manager, Network Operations Join to apply for the Service Delivery Manager, Network Operations role at Elanco Service Delivery Manager, Network Operations Join to apply for the Service Delivery Manager, Network Operations role at Elanco At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health … skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! We are looking for a passionate Service Delivery Manager to help us deliver and manage modern Network infrastructure across the globe . As part of the TechOps Operations team, you’ll be dedicated to our Network … to take the opportunity to think differently, build for the future and use modern technologies. Our Vision is to enable employees to build amazing things for Elanco. Your Responsibilities: Delivery and Planning Owning the delivery of network infrastructure projects and improvements from start to finish. Planning projects with team members Hosting day to day meetings across the team More ❯

Join to apply for the Senior Delivery Manager (HR) - NESO role at National Energy System Operator 6 days ago Be among the first 25 applicants Join to apply for the Senior Delivery Manager (HR) - NESO role at National Energy System Operator Title: Senior Delivery Manager (HR) - NESO Location: Wokingham, GB, RG41 5BN Division: NESO … build on this momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system by 2025. NESO are now looking for a Senior Delivery Manager (HR). The purpose of this role is to build and maintain partnerships with the HR Directorate(s) to achieve business outcomes through Digital Products, Solutions, and … Services with pace, quality, security, and reliability. This role is accountable for the creation, delivery, and performance of these Digital Products, Solutions, and Services as part of the DD&T functional plan for the HR directorate. This role is responsible will be working closely with the HR Directorate and will implement, support, maintain, and improve HR systems in line More ❯

required). This role will be responsible for the management from start (production of a PID) through to end (BAU sign-off). This will involve project management and delivery of business systems-based projects and direct engagements with business colleagues. Experience required delivering projects involving Technology Partners and 3rd parties with mix of onshore and offshore teams. Main … changes to scope are managed through effective change control. Accountability for ensuring implementation in line with the defined Change Policy Working with relevant IT teams, to ensure the project delivery is aligned to the strategic systems architecture and security protocols. Responsible for resourcing projects appropriately in line with budgetary constraints. Ensuring that the project impacts are understood and effectively … Produce all project documentation in line with Change Policy Input into RFPs and supplier selection, where applicable Steering Group and Workshop facilitation, reporting and presentation. Understanding and applying Agile delivery methodology appropriately Skills & Competencies Excellent project management skills, including the ability to manage multiple projects simultaneously. Excellent critical thinking skills and the ability to make decisions under pressure. Excellent More ❯

Social network you want to login/join with: Senior Service Delivery Manager, london (city of london) col-narrow-left Client: Location: london (city of london), United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: We are recruiting for a Service Delivery Project Manager for Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and create real business impact. As we continue to expand our service-led partnerships, we’re looking for a … Service Delivery Manager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a dynamic portfolio of client accounts. What you’ll be doing As a Service Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery More ❯

Social network you want to login/join with: We are recruiting for a Service Delivery Project Manager for Paragon DCX. At DCX, we craft digital experiences that drive results. We are an award-winning digital consultancy helping ambitious brands harness the power of data, technology, and compelling design to connect better with their customers and create real … business impact. As we continue to expand our service-led partnerships, we’re looking for a Service Delivery Manager to join our Growth team. You’ll play a central role in ensuring the consistent delivery of high-impact support and optimisation programmes across a dynamic portfolio of client accounts. What you’ll be doing As a Service … Delivery Manager, you'll oversee the day-to-day operations of multi-streamed delivery across ongoing support, BAU maintenance, and continuous optimisation initiatives. From incident triage to sprint planning, release management to roadmap evolution, you’ll be the heartbeat of delivery—ensuring every touchpoint exceeds expectations. Working across globally distributed hybrid teams in the UK, Poland More ❯

Service Delivery Manager Apply before 11:55 pm on Tuesday 24th June 2025 Location : Manchester Salary : £52,082 - £61,084 + benefits (including a Civil Service Pension with an employer contribution of 28.97%) Contract type : Fixed term We lead the Government's work on the future governance of football. At present, the Shadow Football Regulator comprises over thirty … that the Independent Football Regulator will be based in Greater Manchester, but an exact location has yet to be determined. Job Description Responsibilities include: Overseeing the successful live operational delivery of the Independent Football Regulators digital products and services. Managing service-related risks and escalations where required. Providing high quality support functions to a diverse stakeholder network, including 1st … ensuring that a high quality of service is provided by all suppliers, in accordance with agreed KPIs and SLAs. Leading the change management and transition activities, associated with the delivery of the IFRs digital products and services into live operation. Supporting internal and external stakeholders in the adoption of new technologies, providing training, developing guidance and supporting materials. Managing More ❯

Join to apply for the Service Delivery Manager role at Experis UK Join to apply for the Service Delivery Manager role at Experis UK Rate: £600 Per Day - Umbrella only Would you like to join a global leader in consulting, technology services and digital transformation? Role Title: Service Delivery Manager Duration: 6 Months Location … at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Service Management Role purpose/summary Oversee the delivery of Level 3 support IT services in accordance with ITIL best practices. Ensure services meet agreed-upon service levels and customer expectations. Incident And Problem Management Manage the resolution … Management Coordinate and manage changes to IT services, ensuring minimal disruption. Facilitate change processes and communicate changes to stakeholders. Performance Reporting Generate and analyze performance reports to track service delivery metrics. Present findings to senior management and stakeholders. Continuous Improvement Identify opportunities for process improvements and implement best practices. Foster a culture of continuous improvement within the service delivery More ❯

Join to apply for the Delivery Manager role at IBM Join to apply for the Delivery Manager role at IBM Introduction At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK. Introduction At IBM CIC, we deliver deep technical and industry expertise to … Champion teams and support networks A culture where your ideas for growth and innovation are always welcome Internal recognition programs for peer-to-peer appreciation as well as from manager to employees Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme More … of your base salary paid by us monthly to save for your future. Your Role And Responsibilities We're on the lookout for a seasoned Senior Scrum Master/Delivery Lead to spearhead our project management efforts and drive strategic decision-making. As a thought leader, you'll guide our organization's transformation and ensure successful project outcomes. As More ❯

Technical Service Delivery Manager - AWS Technical Service Delivery Manager - AWS 1 month ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Amber Labs Technical Service Delivery Manager - AWS The Company: At Amber Labs, we are a cutting-edge UK … learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong … knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and More ❯

Social network you want to login/join with: Technical Service Delivery Manager - AWS, london col-narrow-left Client: Amber Labs Location: london, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 23.05.2025 Expiry Date: 07.07.2025 col-wide Job Description: Technical Service Delivery Manager - AWS The Company: At … learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong … knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and More ❯

Social network you want to login/join with: Technical Service Delivery Manager - AWS, slough col-narrow-left Client: Amber Labs Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Technical Service Delivery Manager - AWS The Company: At … learning to provide exceptional value to our clients. Our company culture is centred around collaboration, where all colleagues, regardless of their role, work together to minimise risk and shorten delivery times. Our team consists of highly-skilled cross-functional consultants, analysts, and support staff. Role Summary: We are seeking an experienced Technical Service Delivery Manager with strong … knowledge of AWS Cloud to manage the successful delivery of IT services, ensuring customer satisfaction, operational excellence, and continuous improvement. You will work closely with cross-functional teams including infrastructure, cloud operations, DevOps, and third-party vendors. Key Responsibilities: Own and manage end-to-end service delivery for AWS-based and hybrid cloud solutions. Ensure SLAs, KPIs, and More ❯

Sr. Global Services Delivery Manager (GSDM) - Large Migration and Project Specialist, Enterprise Support UKI Job ID: 2950380 | AWS EMEA SARL (UK Branch) As a Senior Global Services Delivery Manager at Amazon Web Services (AWS), you will play a crucial role in orchestrating seamless delivery of AWS Global Services offerings during large-scale migrations and complex … as the primary coordinator for the Global Services Organization, from contract signing through the launch phase, and typically 3 months post-go-live; your role is to ensure cohesive delivery across multiple teams from Professional Services, Amazon Managed Services (AMS), and Enterprise Support, with a particular focus on AMS integration and comprehensive reporting. You will achieve this by interfacing … able to adapt quickly to changing project needs and customer expectations, particularly in the context of large-scale migrations and complex AWS deployments involving managed services. The Global Services Delivery Manager Mission is “To make sure every workload migrating to AWS will operate securely, efficiently and resiliently, by leveraging the collective experience across Global Services to deliver a More ❯

public sector and HMG project portfolioand were looking for someone who can help us deliver secure, compliant, and high-performing IT services. As our new IT Secure Projects Service Delivery Manager, youll be the vital link between IT and Security. Youll help shape and implement secure solutions, manage service transitions, and ensure we meet the highest standards for … regulators. This is your chance to work on meaningful projects that matterwhile growing your career in a supportive, forward-thinking team. What Youll Be Doing - Supporting secure IT service delivery across high-profile public sector and HMG projects. - Collaborating with project teams, suppliers, and clients to embed security from the ground up. - Helping shape policies, assess risks, and respond … knowledge sharing across the business. - Playing a key role in service transitions and ensuring compliance with ISO 27001, NCSC guidance, and more. What Youll Bring - Experience in IT service delivery or security operationsespecially in secure or regulated environments. - A working knowledge of SFIA-aligned practices and frameworks. - Strong communication , coordination, and stakeholder management skills. - A proactive mindset and the More ❯

another think creatively and look beyond – because when we’re each at our best, we’re even more powerful together. Penguin Soluitons is seeking an experienced IT Infrastructure & Service Delivery Manager to join our team. This role involves managing and coordinating the delivery of IT services to ensure they meet the needs of our business. This will … service management processes aligned with ITIL best practices, including incident, problem, change, and asset management Standardizing our IT operations to ensure consistency, efficiency, and compliance, driving forward ITIL service delivery across the group, ensuring best practices are embedded in our daily operations Ensuring our IT services meet the highest availability, performance, and security standards to support our business objectives. … or assignments as designated by management. Qualifications Minimum 7 years’ experience in IT operations, with at least 3 years in an IT operations leadership role, managing ITIL-driven service delivery with a fantastic track record of managing IT teams, projects, and vendors in a multi-site environment Hold ITIL v4 Managing Professional (MP) or ITIL v4 Foundation, as a More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

projects across the UK. Join our dynamic team and be part of a greener future! Job Summary : This role will be responsible for all IT operational aspects, overseeing the delivery of high-quality services to clients or internal departments. This role ensures that service level agreements (SLAs) are met, customer satisfaction is maintained, and continuous improvement is pursued across … service operations. The Service Delivery Manager will report directly to the Head of IT. This role will require you to be onsite at our London office 2-3 days per week, so being London-based or commutable is key. Key Responsibilities: Lead Service Excellence : Oversee the end-to-end delivery of IT services, ensuring alignment with SLAs … and OLAs while consistently exceeding client expectations. Performance & Demand Management : Own service delivery performance, proactively manage customer expectations, and anticipate future service needs. Incident Leadership : Take charge of critical incidents, coordinate resolution efforts, and facilitate transparent communication across stakeholders, including post-incident reviews. Continuous Improvement : Analyse internal and third-party processes to identify opportunities for optimization and implement strategies More ❯

Responsibilities Key Responsibilities include: Coordinate with delivery organizations to maintain high performance levels for service-related processes, and recommend and implement improvement activities to support delivery excellence. Take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders. Assume ownership of and resolve escalations, providing clear summaries and recommendations. Participate in regular service review … meetings, representing Azure Customer Experience Teams at customer meetings, and providing accurate reports on service delivery performance. Define the operating model with OKRs, KPIs, and RACIs to ensure optimal customer experience across Microsoft teams. Build strong relationships with Microsoft teams and stakeholders to facilitate effective dialogue and maximize client satisfaction. Act as the customer champion: exceed expectations through proactive … service design and delivery. Promote a culture of customer obsession, delivery excellence, value creation, quality, collaboration, and teamwork in the spirit of One Microsoft. Gather feedback, identify improvement areas, especially in processes, and drive continuous improvement initiatives. Develop new processes, TSGs, and guidance to enhance service delivery. Understand architecture, contracts, operational requirements, and translate technical details into business language More ❯

Responsibilities Key Responsibilities include: Coordinate with delivery organizations to maintain high performance levels for service-related processes, and recommend and implement improvement activities to support delivery excellence. Take ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders. Assume ownership of and resolve escalations, providing clear summaries and recommendations. Participate in regular service review … meetings, representing Azure Customer Experience Teams at customer meetings, and providing accurate reports on service delivery performance. Define the operating model with OKRs, KPIs, and RACIs to ensure optimal customer experience across Microsoft teams. Build strong relationships with Microsoft teams and stakeholders to facilitate effective dialogue and maximize client satisfaction. Act as the customer champion: exceed expectations through proactive … service design and delivery. Promote a culture of customer obsession, delivery excellence, value creation, quality, collaboration, and teamwork in the spirit of One Microsoft. Gather feedback, identify improvement areas, especially in processes, and drive continuous improvement initiatives. Develop new processes, TSGs, and guidance to enhance service delivery. Understand architecture, contracts, operational requirements, and translate technical details into business language More ❯

skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! We are looking for a passionate Service Delivery Manager to help us deliver and manage modern Network infrastructure across the globe ?. As part of the TechOps Operations team, you’ll be dedicated to our Network … to take the opportunity to think differently, build for the future and use modern technologies. Our Vision is to enable employees to build amazing things for Elanco. Your Responsibilities: Delivery and Planning Owning the delivery of network infrastructure projects and improvements from start to finish. Planning projects with team members Hosting day to day meetings across the team … inside and outside of the TechOps team Managing requests or escalations related to your projects Creating views of work for different people (e.g. roadmaps, timelines, gantt views, dashboards) Service Delivery Management Governing external partners to ensure they are delivering the service we expect Reporting on the performance of external partners (e.g. KPIs, SLAs) Managing escalations with external partners, working More ❯

a wide range of services from life-saving services that support blue-light operations, to platforms that ensure the smooth running of government. About the role As a Service Delivery Manager at Made Tech, you will play a critical role in our mission to make public services better. You will be supporting 2-3 services in parallel and … will help deliver and drive success, using a solutions focussed approach. You will report to the Head of Managed Services or a Service Delivery Principal, and take responsibility for supporting a team. This includes onboarding new services and team members as required, managing and inspiring the team to produce high quality outcomes and collaborating with client stakeholders. This role … will see you manage risks and issues that arise including live incidents, whilst remaining calm under pressure. Service Delivery Managers find themselves working on a variety of different problems, are focussed on continuously improving both themselves and the team they lead, and take a data-driven approach to prioritisation and decision making. Working closely with internal and external stakeholders More ❯