1 of 1 Demand Forecasting Jobs in Crawley

with service partners to enhancing our Operationally Important People (OIP) and Executive service, you'll be at the heart of driving a user-first culture. You'll also support demand forecasting, oversee delivery frameworks, and help demonstrate the real value of tech delivery, all while aligning with ITIL v3 best practices. Day to day As an EUX & Delivery … Analyst, you will support demand forecasting and coordinate the structured delivery of small-scale initiatives, ensuring alignment with Statements of Work (SoW), budget constraints, and delivery timelines. Some of your other key responsibilities will include: Support the management of the Customer Satisfaction (CSAT) measurement framework, while assisting in analysing CSAT data, trends, and sentiment to identify areas for … improvement based on ITIL v3 principles and work with Service Owners to implement improvements based on data-driven insights. Collaborate with business units and technology teams to anticipate future demand, along with third-party service providers to ensure high-quality service delivery. Assist in establishing and managing a structured framework for the efficient and effective delivery of small works. More ❯