Cloud Services Delivery Manager
Marlow, Buckinghamshire, United Kingdom
SAS
of the unique cloud industry best practices, and current and future SAS services, working closely with an extended network of SAS professionals in Product Management, Research and Development, Technical Support, SAS Cloud, and Professional Services in support of their customers. You will own the SAS Cloud Customer Experience and … a Cloud Service Delivery Manager, you will: Champion and advocate for the customer experience (voice of the customer). Provide real-time and on-demand management of assigned enterprise accounts to ensure customers can meet their business goals by leveraging SAS technologies and managed application services. Build Customer … Success organization to identify opportunities to increase SAS usage across customer functions and processes. Be accountable for customer Service Level Agreements, including critical situation management which may occur outside of normal business hours. Manage a highly complex and varied portfolio of solutions and managed application services that may have More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: