Senior Technical Business Systems Analyst
Skipton, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
SBS Skipton Building Society
proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space. Be part of a forward-thinking team driving genuine digital change. Work on products that make a real difference to our customers' digital experience. Enjoy a culture that values initiative, creativity, and collaboration. We have … picture of their needs and behaviours. Explore problems and opportunities - Use insights from data and frontline colleagues to uncover customer pain points and identify opportunities for improvement. Facilitate solution design - Lead workshops and ideation sessions to co-create end-to-end solutions that reduce failure demand and elevate value. Support the creation of future-state artefacts like press releases … end-to-end customer and colleagues' journeys. What Do We Need From You? To be a real self-starter, someone who can drive the requirements elicitation processes. Experience applying design thinking approaches, such as Working Backwards, to define problems, shape solutions and visualise future experiences. Proficient in using Agile tools to manage product backlogs, track progress, and facilitate More ❯
Employment Type: Permanent
Salary: GBP Annual
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