Design Thinking Jobs in Scotland

3 of 3 Design Thinking Jobs in Scotland

Service Designer

Edinburgh, Midlothian, Scotland, United Kingdom
Pontoon
Designer E Location: Edinburgh, New Uberior House (Hybrid) Pay Rate/Salary: Competitive Contract Length: 6 months IR35 Status: Inside IR35 Purpose: The role is focused on shaping service design within an agile environment, advocating for user-centred approaches, collaborating across teams, and driving design thinking in strategic initiatives. You'll also support evolving the organisation's … design culture. Key Responsibilities Work within agile teams to define priorities, scope, and outcomes. Shape strategic initiatives using customer, colleague, and market insight. Facilitate workshops and engage stakeholders to clarify business needs and risks. Communicate and manage expectations across multiple perspectives. Support service research and document current/future state services. Make user-focused design decisions and challenge … constraints. Own personal development and growth. Collaborate closely with designers, product owners, and engineers. Share knowledge, embed design principles, and actively contribute to the design community. Skills & Experience Required Proactive, motivated, and driven; fosters innovation and continuous improvement. Strong relationship-building and problem-solving skills. Confidence engaging with senior audiences; ability to provide constructive challenge. Calm, resilient, and More ❯
Employment Type: Contractor
Rate: Salary negotiable
Posted:

Lead Service Designer

Edinburgh, Midlothian, Scotland, United Kingdom
Pontoon
banking and savings products. You'll help shape the future of the bank's savings portfolio , driving the transition from 67 to just 9 streamlined products. Working closely with design, product, and business leaders, you'll visualise how this simplification impacts customers, colleagues, and the wider digital ecosystem - creating alignment, clarity, and momentum across multiple teams. What you'll … do Lead strategic service design across a major product simplification programme, translating complex change into actionable design direction. Collaborate with product partners to shape a cohesive customer experience and support digital portfolio transformation. Visualise end-to-end journeys, information architecture, and service ecosystems to help stakeholders see the "bigger picture." Bring structure to ambiguity - defining plans, coordinating activity … and proactively driving updates and alignment. Balance design leadership with delivery discipline - combining design thinking, project management, and stakeholder engagement. What we're looking for Proven experience in strategic or lead-level Service Design , ideally within financial services or large-scale digital environments . Strength in stakeholder management , able to influence, facilitate, and align senior partners More ❯
Employment Type: Contractor
Rate: £650 - £700 per day
Posted:

Senior Product Owner

Glasgow, United Kingdom
Hybrid / WFH Options
WARACLE
We help our clients to innovate and create intelligent digital products and services. We thrive on complex challenges and deliver business-critical IT transformation projects, moving seamlessly from strategy, design and delivery to operations. This is a hybrid role working from any Waracle office 2 days per week (Glasgow, Edinburgh, Dundee or London). As a Senior Product Owner … development teams, bridging the gap between business requirements and technical implementation. Lead agile ceremonies including sprint planning, backlog grooming, stand-ups, and retrospectives. Champion user needs using human-centered design principles to shape product direction. Demonstrate strong client engagement and stakeholder management skills, actively collaborating with clients to understand their evolving goals, challenges, and aspirations. Requirements Demonstrated experience as … stakeholders Confidence in running workshops, discovery sessions and planning activities. Strong preference for candidates with experience working in Digital Consultancies or Agencies. Experience with UX/UI principles and design thinking. Technical background with an understanding of software development processes and methodologies such as Agile. Exceptional analytical, problem-solving, and decision-making skills. Outstanding communication, negotiation, and interpersonal skills More ❯
Employment Type: Permanent
Salary: GBP Annual
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