3 of 3 Design Thinking Jobs in Tyne and Wear

Team on a Fixed Term Contract until March 2026. As a Senior Service Transformation Manager, you will play a pivotal role in shaping and delivering a complex, multi-stakeholder, design-led and user-centred programme that accelerates the adoption of advanced digital technologies in the Energy Sector. You will lead and enable the end-to-end delivery of digital … change effectively. You will work primarily on the Digitalising Energy Flexibility Bridge Programme, unlocking actionable case studies for growth and impact, acting as a trusted advisor and champion for design excellence. What You'll Do Lead the continuous improvement of design and service transformation processes and practices to maximise efficiency, quality, and value for users and clients. Oversee … end management of service transformation projects, from scoping and planning through to delivery and evaluation, ensuring all outputs meet agreed quality standards and objectives. Champion the use of service design, human-centred design, behavioural design, and systemic design methodologies. Develop and maintain tools, templates, and processes that ensure consistent, high-quality service transformation delivery. Support project More ❯

ll Do Assist with the delivery and implementation of innovation and acceleration projects, ensuring timelines and quality standards are met. Aid with the application of innovation methodologies such as design thinking, lean startup, and agile approaches. Help maintain project documentation, databases, and knowledge-sharing platforms. Coordinate communication between project stakeholders and internal teams. Assist in organising innovation events … educated to a degree level in a relevant field or qualified by experience. An advanced degree or innovation management qualification would be advantageous Familiarity with innovation methodologies such as Design Thinking, Lean Startup and Agile. Demonstrable interest in innovation, technology, or digital ecosystems, with relevant experience from academic projects, internships, or personal initiatives. Strong relationship-building, problem solving More ❯

performance metrics and preparing status reports. Participate in stakeholder meetings and workshops under supervision. Support the preparation of materials for stakeholder presentations. Learn and apply business analysis methodologies, including design thinking and lean startup approaches. Help maintain the team's knowledge base and shared resources. Support in identifying and raising potential risks, supporting their assessment and mitigation. Ideally More ❯