3 of 3 Design Thinking Jobs in Tyne and Wear

methods. Working in a delivery-focused Agile environment, and in collaboration with members of multidisciplinary agile teams, the successful candidate will act as an advocate of user needs-based design, design thinking and service design in the development of their digital services and products. Your responsibilities will include, but arent limited to: Plan, design and … prepare a range of user research activities to support the design, development and continuous improvement of government services. This will include choosing the right variety of research approaches (such as surveys, usability interviews, card sorting etc.), including conducting research on site at different locations such as garages and test centres Carrying out user research activities from recruiting participants, preparing … product and service features Advocate for user needs and conducting inclusive research in every activity Collaborating with colleagues in developing clear and actionable findings, including working closely with service design colleagues to create a rich picture of user behaviour Contribute to the wider user research community such as presenting at meetups Skills and Qualifications To be successful in this More ❯

local hub -London, Leeds, Gosforth, Glasgow, Edinburgh Contract type : Permanent Our Team Virgin Money is two years into an exciting transformation journey. We've successfully established a Customer Service Design Centre of Excellence (CoE) within CIO Products and Channels (COO), embedding design thinking and customer-centricity into how we shape experiences. Now, we're ready to take … the next leap, expanding our strategic design capability across the organisation and maturing our approach to digital operational excellence. It's a fun and fast-paced place to be, and we want you to help take us to the next level. This is a critical leadership role supporting the Customer Service Design Leadership Team in scaling the CoE … s impact, embedding strategic journey design principles across Virgin Money, and enabling the next phase of transformation. You'll play a key role in shaping how we evolve our operating model, with a focus on future-state design, systems thinking, and enterprise-wide capability building. Your expertise will guide our strategic decisions, spark innovation, and ensure that More ❯

Head up the Lead execution and evaluation of business analysis initiatives across assigned programmes, ensuring delivery standards, timelines, and budgets are met. Implement and refine business analysis methodologies, including design thinking, lean startup, systems thinking, and explicitly Market Insight Analysis as a key capability for informing project direction and strategic decision-making Contribute subject matter expertise and … allocation, and stakeholder integration. Cultivate strong relationships with mid-level stakeholders, including government agencies, industry partners, startups, and academia. Deliver actionable insights across ecosystem mapping, customer segmentation, value proposition design, commercial modelling, and pricing strategy to support go-to-market planning and business growth. Track and report specific performance metrics for projects and programmes-including delivery timelines, capacity/… contribution. What We're Looking For Significant experience in delivering and managing business analysis within complex, multi-disciplinary programmes . Demonstrated expertise in market insight analysis, ecosystem intelligence, commercial design, and pricing validation, using analytical skills to interpret and act on market data for wider strategic impact. Proven ability to apply advanced business analysis methodologies, support teams and optimise More ❯