2 of 2 Design Thinking Jobs in Wales

FinTech industry, so were always looking for extraordinary talent. If you love what you do, get in touch today! About the role: Were looking for a Head of Experience Design to lead our multidisciplinary design practice across RVUs Annual Insurances vertical - including Confused.com. This is a senior strategic role, responsible for embedding design thinking into our … with engineering, data, product, marketing and commercial leaders, influencing everything from top-line growth strategy to the details of a quote journey. What you'll be doing: Business Strategy & Design Thinking Partner with senior leadership to translate revenue goals into actionable strategies, embedding customer insight and design thinking across product, marketing, and commercial functions. Team Leadership … Development Lead, coach and scale a multi-disciplinary design and research team. Foster a culture of experimentation, learning, and shared accountability. Build strong communities of practice and clear career paths. Product Discovery & Delivery Define and oversee design discovery practices that de-risk decisions. Identify and capitalise on opportunities for innovation (think AI) as well as translating customer insight More ❯

engaging experience for our customers across all platforms (web, mobile, app, and emerging channels). This role will lead the development of our internal UX practice, embedding customer-centric design thinking into our product development lifecycle and ensuring that every interaction reflects our brand values and meets customer needs. In this role, you can expect to: · Define the … company’s overarching UX vision and strategy, aligning it with business objectives and customer needs. · Establish and champion UX principles, frameworks, and standards to guide design consistency and quality across platforms. · Build and mature the organisation’s UX practice, including processes, tools, governance, and ways of working. · Advocate for the customer at all stages of the product lifecycle, ensuring … UX considerations influence strategic decision-making. Experience Design Oversight · Own the end-to-end digital customer experience, ensuring seamless journeys across multiple platforms and touchpoints. · Lead the creation of customer journey maps, service blueprints, and experience frameworks to identify opportunities for improvement. · Oversee design systems and pattern libraries to ensure scalability and brand consistency. · Collaborate with brand, marketing More ❯