Deskside Engineer
Lytham St. Annes, Lancashire, England, United Kingdom
vertex-it-solutions
Our MSP client is seeking a reliable and professional Deskside Support Engineer to be based on-site with one of our government-sector clients in Lytham. This position requires a high level of customer service, technical competence, and professionalism, as you will be supporting end users in a secure and fast-paced environment. Key Responsibilities Provide on-site … deskside support to government-sector users, ensuring all incidents and requests are resolved efficiently and in line with SLAs. Troubleshoot hardware, software, and network issues across Windows-based systems. Build, configure, and deploy desktops, laptops, mobile devices, and peripherals. Support user onboarding and offboarding, including workstation setups and access management. Perform routine maintenance and hardware refresh activities. Maintain clear … Collaborate with remote teams and escalate issues where necessary. Adhere to security, compliance, and confidentiality requirements appropriate for government environments. What We’re Looking For Proven experience in a deskside/2nd line support or similar technical role. Strong knowledge of Windows OS, Microsoft 365, Active Directory, and typical enterprise applications. Confident in hardware builds, repairs, and imaging. Must More ❯
Employment Type: Full-Time
Salary: £32,400 per annum
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