Deskside & Technology Support Analyst (Contract) – Manchester Location: Manchester (on-site, 5 days/week) Duration: 6 months (ASAP start) Rate: £35/hour (Inside IR35, on payroll) Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Deskside & Technology Support Analyst (Contract) – Manchester 🔧 📍 Location: Manchester (on-site, 5 days/week) 📅 Duration: 6 months (ASAP start) 💷 Rate: £35/hour (Inside IR35, on payroll) 🛡 Clearance Required: Active SC Clearance My client is seeking a highly motivated Deskside & Technology Support Analyst to join their … team in Manchester. This is a site-based temporary role supporting end-users and managing 2nd line technical support within a fast-paced, professional environment. What you’ll do: • Manage and resolve all 2nd line incidents and requests in line with SLAs • Troubleshoot desktop computing and telephony issues • Deploy … as needed • Set up new sites or projects in the local region • Maintain equipment rooms and conference facilities • Act as an escalation point and support other team members • Use ServiceNow for stock and ticket management • Support the Desk Side Team Lead and provide holiday/absence cover What More ❯
Deskside & Technology Support Analyst Expenses: Yes Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of technology and demonstrate excellent customer service skills. … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments Support the set-up of new offices, sites or projects across the local region Management of Service Now ‘Stock Rooms’ and ownership of goods receipting process Responsible for More ❯
Greetings! Adroit People is currently hiring Title : DesksideSupport Location: Dundee DD5 3RT, Scotland Employment Type: Contract Work Type: Onsite Technical Requirements ·On site support experience necessary. End user support Ability to carry out commissioning of new laptops and desktops across shopfloor wherein as needed. Ability … Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Edge, Chrome), · VPN(Cisco) and remote dial-in users. · Support for laptop, desktops, and printers all models More ❯
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Lucid Connect are recruiting the following role for a leading IT Services Provider. Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service … diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and More ❯
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Lucid Connect are recruiting the following role for a leading IT Services Provider. Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service … diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and More ❯
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Lucid Connect are recruiting the following role for a leading IT Services Provider. Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service … diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and More ❯
Blackburn, yorkshire and the humber, united kingdom
Lucid Connect Ltd
Job Title: Deskside Technician Salary: £28k Hours: 40 hours (9 till 5) Location: Blackburn Lucid Connect are recruiting the following role for a leading IT Services Provider. Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service … diagnosis and technical resolution of application and administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance with the customer’s process and procedures. Positively promote the IT Team to develop … issues in order to accurately assess what further action is required and whether the issue needs to be escalated to the 3rd Line Team. Support others in the team in the achievement of their objectives. Key Skills: Excellent communication skills (written and verbal) Keen attention to detail. Organised and More ❯
Location : Dundee Scotland, UK. Employment type : Contract Work type : Onsite. Key Skills : SCCM - Client troubleshooting Windows OS/Application troubleshooting JD : Technical Requirements · Phone support experience necessary. · Technical Service desk or technical call center experience is necessary. · Disciplined, systematic problem solving skills required. · Windows Operating systems · Clients: Windows XP … Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio · Internet browsers (e.g. Explorer, Chrome, Firefox), · VPN and remote dial-in users · Support for laptop, desktops, and printers all models · PDA and blackberry support · Others: Adobe Acrobat and other common desktop applications like WinZip, etc More ❯
