Permanent Role – Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer – Onsite/London We are seeking an experienced Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer to be a member of the Information Technology Department who is responsible for the day-to-day support of all systems and infrastructure … used by our end users. Role Overview: Job Title: Technology Support Engineer/Helpdesk Engineer/DesksideSupport Engineer Location: London/Onsite (5 days a week onsite) Contract Type: Permanent Responsibilities: Resolve hardware and connectivity issues as they arise, escalating them within the team when appropriate. Configure, deploy, and support physical and virtual computers, as … well as network equipment. Assist in project planning and participate in managing small initiatives. Coordinate with the IT Infrastructure team and support change/maintenance windows for infrastructure systems. Perform routine software upgrades on network infrastructure to patch vulnerabilities. Qualifications: 5+ years of relevant experience Experience providing face-to-face/on-site support to end users Monitor More ❯
DesksideSupport Analyst - 1st Line, 2nd Line, Law firm Our leading law firm client are currently looking to take on a new DesksideSupport Analyst (1st Line, 2nd Line, Law firm) on a temporary basis for 12 months. The firm are currently embarking on a technology investment and transformation and are now to be considered a … premier firm among the legal sector. They have an extremely pleasant culture with an outgoing and collaborative IT team. To be considered for this DesksideSupport Analyst (1st Line, 2nd Line, Law firm) role, it's ideal that you have: Law firm experience preferred 1 years experience within IT Support Keen attitude and learning mindset Professional approach … to customer service Key responsibilities will include: Managing escalated IT incidents, problems and change requests on behalf of internal clients; Deliver a high quality, responsive support service with guidance at users’ desks; Manage and update incidents, problems and changes in the service desk system (ServiceNow); Research, diagnose and troubleshoot a wide range of hardware and software issues; Imaging and More ❯
a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a DesksideSupport Engineer to join our team in Wellingborough! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/… and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme. What to expect: Responsible for effect use of technology by performing local workplace support activities to a proficient level Over time you will gain a strong technical appreciation of core desktop operating systems, applications and services Responsible for delivery of new technology, within More ❯
a unique model provides customer with consistent IT services. Our vision is to reimagine the digital future one customer as a time. We have an exciting opportunity for a DesksideSupport Engineer to join our team in Wellingborough! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/… and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … Global Recognition Program – 40+ awards were made last year in the UK under our RecogniseMe scheme. What to expect: Responsible for effect use of technology by performing local workplace support activities to a proficient level Over time you will gain a strong technical appreciation of core desktop operating systems, applications and services Responsible for delivery of new technology, within More ❯
including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management Services. Job Summary Provide Desksidesupport at the agreed Customer Locations for those changes that cannot be implemented remotely and for those incidents and problems that cannot be resolved remotely. For malfunctioning equipment … that cannot be repaired at the Deskside, provide spare equipment from inventory on a swap basis. Deploy standard build on the spare equipment and keep it ready in loan pool. Ensure that where a failed device or old device is being refreshed and has to be exchanged, the replacement equipment is fully functioning and maintain the asset records in … of applications Software in keeping with change control policies and procedures. Prioritise VIP user calls at the Service Desk level. Through IVR calls would directly get diverted to remote support team. Manage any Third Party Providers that provide and support EUS equipment and Software maintenance. Assist in activities to plan, order, install, test and maintain all EUS devices More ❯
including both Consulting/Professional and Managed Services, across Enterprise Computing, Cloud, Data Centres, DevOps, End User Computing, Service Desk, Network Services and Environment Management Services. Job Summary Provide Desksidesupport at the agreed Customer Locations for those changes that cannot be implemented remotely and for those incidents and problems that cannot be resolved remotely. For malfunctioning equipment … that cannot be repaired at the Deskside, provide spare equipment from inventory on a swap basis. Deploy standard build on the spare equipment and keep it ready in loan pool. Ensure that where a failed device or old device is being refreshed and has to be exchanged, the replacement equipment is fully functioning and maintain the asset records in … of applications Software in keeping with change control policies and procedures. Prioritise VIP user calls at the Service Desk level. Through IVR calls would directly get diverted to remote support team. Manage any Third Party Providers that provide and support EUS equipment and Software maintenance. Assist in activities to plan, order, install, test and maintain all EUS devices More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
position is advertised under Boxxe, the successful candidate will be based on a CAE client site, working closely with CAE teams and stakeholders. Your Mission 💪 To provide onsite AV support to a key customer in the CAE portfolio. The role will cover all aspects of hardware and software support on a 1st/2nd line basis, supporting the … AV set up and End Users at one of our customers London Offices with day-to-day administrative tasks. The role will require to work alongside a team to support core business hours, and some dedicated OOH support. What you’ll be doing 🎯 AV setup and support for all internal, external, and executive meetings Real-time troubleshooting of … connectivity, video, and audio issues Hands-on support with Wi-Fi Teams Rooms, screen share and or user laptops to access meetings and meeting content Support for Townhalls and in-person/virtual hybrid events White Glove desktop support for VIP and Board-level sessions (Call Ownership, Ticket Creation, Update, Closure and Troubleshooting, diagnosis and resolution of More ❯
Our client are a UK-based managed services business who are looking to onboard a qualified Deskside Engineer on a permanent basis at their telecommunications client's site in Slough, very close to Slough Station. Key Responsibilities: To operate the Tech Bar and associated services To replace desktops, laptops and monitors as like for like and enabling a quick … resolution with minimum inconvenience to the end user. To provide printer support (Docucare) Perform Break fix on all desktop equipment. To perform IMAC activities To ensure all drop ins/walk ups are logged on the ticketing system. Complete all allocated calls and maintain regular contact with call scheduler. To diagnose problems accurately using all the available resources and … ordinator To Qualify: Must have excellent communication skills Must be able to commute to Slough five days a week Must have 2+ years experience in traditional a traditional IT Support role (Active directory, Windows support, break fix etc) Please feel free to apply if you meet the criteria. More ❯
