2nd Line Deskside Support Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Rochester, Kent, United Kingdom
- Employment Type
- Full-Time
- Salary
- £32,000 - £35,000 per annum
Role: 2nd Line Deskside Technician Reports to: Delivery Services Manager 5 days on-site Job Description: To act as a point of escalation of any technical issues which cannot be resolved by the 1st Line Service Desk Team and provide in-depth diagnosis and technical resolution of application … administrative IT problems through desk side resolution of technical issues. Key Responsibilities: Undertake work and activities which support the achievement of the IT Team objectives and in accordance to the customer’s process and procedures. Positively promote the IT Team in order to develop the team profile and that ...