Here at Bournemouth & Poole College, we have a position available for a Senior DesktopAnalyst on a full time, permanent basis . In return,you will receive a competitive salary of £32,228 – £33,191 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform … This makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The Senior DesktopAnalyst Role: As our Senior DesktopAnalyst, you will be a key part of a customer focussed IT Services team and fundamental to the delivery of … an IT desktop experience which meets the need of all of our users application deployment desktop automation and remote support systems enterprise end point security. Responsibilities as our Senior DesktopAnalyst will include: To ensure that all tasks and developments are documented for colleagues to refer to. To ensure that workstations have the latest critical and More ❯
Desktop Support Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a Desktop Support Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. Desktop Support Lead/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management tool to record … implement temporary or permanent fixes with the aim of restoring service as soon as possible. • Provide support at events and meetings in line with the business requirements. • Ensure that desktop security configurations and practices are implemented and maintained in line with the company’s policies and procedures. • Assist with the cover or overflow of Service Desk calls, ensuring they … logged in accordance with the incident management and quality management processes. • Assist in knowledge sharing by contributing towards the creation/amendment of support documentation into the Knowledge Base Desktop Support Lead/Senior 2nd Line Support Analyst Knowledge, Sills and Experience: • At least two years' experience in a similar role. • ITIL Foundation accreditation preferred. • Strong knowledge of More ❯
Here at Bournemouth & Poole College, we have a position available for a Senior DesktopAnalyst on a full time, permanent basis . In return,you will receive a competitive salary of £32,228 - £33,191 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students - we transform More ❯
and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint More ❯
and provide remote support to other locations as needed. Technology Stack Support, maintain, and troubleshoot Microsoft 365 , including Exchange Online, SharePoint, Teams, and OneDrive. Manage and support Windows 11 desktop environments and Active Directory user accounts, permissions, and group policies. Provide first-line and second-line support for Azure AD , Intune , and other Microsoft cloud services. Assist with endpoint More ❯
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively More ❯
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site 178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and … satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating service request and incidents to second level Support areas where necessary. MAIN RESPONSIBILITIES Responsible for a technical 'first time fix' where possible, working towards defined targets and KPIs. Responsible for ensuring internal and external calls are answered effectively More ❯
