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2 of 2 Desktop Engineer Jobs in Aberdeen
Aberdeen, Scotland, United Kingdom Wipro
About the Role: As a Desktop Support Engineer, you will provide first and second line support for IT in the respective project offices. This includes supporting laptops/desktops, printers, AV and meeting room equipment, MS Office and business applications, and delivering images and upgrades. While primarily supporting Windows, a broad understanding of other IT technologies such as … of approved IT technologies. Provide support for software and engineering applications including installation, licensing, troubleshooting, etc., in regular communication with application support experts. Collaborate with the central infrastructure, network, desktop, and technical support teams globally to ensure compliance with support processes and technical guidelines (e.g., hardware specifications, backup procedures, virus control, PC build, software installation and licensing, security administration More ❯
Aberdeen, Scotland, United Kingdom Wipro Technologies
the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description About the Role: As a Desktop Support Engineer, you will provide first and second line support for IT in the respective project offices. This includes laptops/desktops, printers, AV and meeting room equipment … supporting MS Office and business applications and delivering images and upgrades. While the Desktop support engineer will primarily support Windows a broad understanding of other IT technologies such as network and server infrastructure is required to in order troubleshoot complex problems and undertake routine maintenance activities supported by 3rd line Key Accountabilities: Work with the business to understand … technologies. Provide support for software and engineering applications including installation, licensing, troubleshooting support etc. This will require regular communication with application support experts. Work with the central Infrastructure, network, desktop and technical computing support teams in globally to ensure compliance with global support processes and technical guidelines (e.g. hardware specification and procurement, backup procedures, virus control, PC build, software More ❯
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