2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and device … builds. This is a full-time, permanent 2nd Line Desktop Support Engineer role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel … to nearby sites. What you’ll be doing: • Resolving 2nd line support queries across desktop, network and mobile environments • Building laptops/PCs using tools such as Intune Autopilot or SCCM • Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams • Troubleshooting remote access (VPN) and mobile device issues (iPhone) • Updating the Asset Management system and More ❯
Hounslow, Greater London, Brentford, United Kingdom
Uxbridge Employment Agency
2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and device … part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams … issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising with global teams and external vendors to resolve issues You’ll need: Proven experience in a 2nd Line Desktop Support Engineer role Excellent troubleshooting and ticket resolution skills Experience with Windows 11, O365, Intune/SCCM, Active Directory Knowledge of AV/Telephony/MDM support in More ❯
2nd Line Desktop Support Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line Desktop Support Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and device … part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams … issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising with global teams and external vendors to resolve issues You ll need: Proven experience in a 2nd Line Desktop Support Engineer role Excellent troubleshooting and ticket resolution skills Experience with Windows 11, O365, Intune/SCCM, Active Directory Knowledge of AV/Telephony/MDM support in More ❯
