ManTech seeks a motivated, career and customer-oriented Deputy Program Manager- Desktop Services to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote. The Desktop Support Services Deputy Program Manager (DPM) works closely with the Program Manager providing support for the DHS HQ desktop … activities to continually improve processes to gain cost efficiencies improving the values stream. Responsibilities include but are not limited to: Provide program support for the Department of Homeland Security Desktop Support Service ensuring quality and efficiency across the activities and functions, developing, reviewing, and delivering products, artifacts, and outcomes meeting or exceeding customer requirements Provide guidance and leadership across … the team overseeing activities, tracking progress, and ensuring quality deliver of support, services, and artifacts Responsible for the daily operation of the Desktop Support Services teams, HQ unclassified network infrastructure O&M, managing the daily activities, and responsible for developing and motivating staff Track, review, monitor, and act on performance metrics ensuring compliance with stated goals and outcomes, providing More ❯
St George's University Hospitals NHS Foundation Trust
Job summary We are looking to recruit a band 7, IDT Desktop Support Manager The role would be part of the Digital Infrastructure and Technical Support Team a team supporting clinical and non-clinical users throughout the trust in their use of all IDT services and where appropriate offering advice and support to the user. Managing a desktopMore ❯
and globally. Position Overview: This is an exciting opportunity to support Fortune 500 and 1000 customers, government and DoD customers, and to excel within a fantastic team. The Operations Manager is a critical role responsible for health, stability, and continuous operation of critical IT infrastructure and systems. This role oversees the day-to-day activities of the operations team … driving proactive operational maintenance, measured monitoring, and planned change management activities. The Ops Manager achieves service reliability by proactively monitoring for risks, adhering to an ITSM practices, measuring team efficiency, and fostering ongoing team development. The Operations Controller champions best practices, promotes automation, and drives continual service improvement initiatives to optimize IT performance and deliver maximum value to the … in a controlled, coordinated, and compliant manner Qualifications: IT Operational Management experience spanning across multiple enterprise environments, including DoD and commercial Experience in IT operations with a focus on Desktop User Experience Deep understanding of ITIL framework and best practices, including incident management, problem management, change management, and service release management Strong verbal and written communication skills; ability to More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
IMSERV EUROPE LIMITED
with highly accurate energy data collection services. All this is wrapped up with an easy-to-view online data management analysis and reporting software. PURPOSE OF THE ROLE: The Desktop Account Manager will focus on protecting and growing revenues within new and existing SME and Micro customers. Ensuring the delivery of data collection, metering and customer services in More ❯
MANTECH seeks a motivated, career and customer-oriented Desktop Support Services Operations Manager to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote. The Desktop Support Services Operations Manager oversees the holistic execution of related and overlapping activities under the task order, ensuring proper integration, efficient … operations, coordination, maintained urgency, and execution of activities to support desktop support services to the DHS customers. This position will work closely with the customer stakeholders, project managers, and other team members to ensure efficient and effective support assisting to deconflict resource allocation issues providing efficient desktop and infrastructure support and services to the enterprise. Review and provide More ❯
MANTECH seeks a motivated, career and customer-oriented Desktop Support Services End User Manager to join our team in Washington, DC. This is a hybrid position with 4 days onsite and 1 day remote The Desktop Support Services End User Manageroversees the execution of related and overlapping activities under the task order, ensuring proper integration, coordination, sequencing More ❯