Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure … operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience in … Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think clients More ❯
Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance … position requires troubleshooting skills, familiarity with Microsoft Office and Windows, basic knowledge of Active Directory, and the ability to analyze and solve problems. In this position you will: Provide desktop support for users, including PCs, laptops, tablets, mobile devices, and printers. Assist in ensuring compliance with licensing, regulatory, and security requirements. Support the IT Service Desk by handling basic More ❯
Desktop Support Specialist I Who is Epsilon: Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing Information Technology services to both Federal Government and Commercial businesses across the United States. Epsilon is known for its solution-focused and innovative approach, aligning technology systems, tools, and processes with the … of; Software maintenance and development, Network, Database, and Operations Support/Management, Supervisory Control and Data Acquisition (SCADA), Cyber-Security, Solution Architecture, and Project Management. An average day: The Desktop Support Specialist I is responsible for providing essential support for desktop and laptop PCs, ensuring compliance with licensing and regulatory requirements. Your role involves offering technical assistance … position requires troubleshooting skills, familiarity with Microsoft Office and Windows, basic knowledge of Active Directory, and the ability to analyze and solve problems. In this position you will: Provide desktop support for users, including PCs, laptops, tablets, mobile devices, and printers. Assist in ensuring compliance with licensing, regulatory, and security requirements. Support the IT Service Desk by handling basic More ❯
Job Description Overview BlueWater Federal is looking for a Help Desk Account Admin to ensure the overall integration of the enterprise network for the Department of Energy The effort will focus on a wide range of IT services through migration More ❯
Job Description The Technical Support Specialist has the skills and abilities to manage Microsoft Active Directory and will implement GPOs to support the execution of STIG settings on file and print services. Duties & Responsibilities: Provides customer support with scripting technologies and uses VB and/or Powershell to automate common functions Responsible for producing the Standard Operating Procedures (SOPs More ❯
As part of an on-site Customer Services Desktop Support Team, provide Information Technology services to the Mid-Atlantic Region Network Enterprise Center (RNEC), Aberdeen Proving Ground (RNEC-Aberdeen). Provide desktop, software, and peripheral support, release management, password management, and account management for both NIPRNET and SIPRNET customers, including VIP support for command staff, unit control center … and directors; report significant outages and/or customer issues to appropriate Government management personnel. Duties and responsibilities include: - Deploy interoperable and integrated standard office automation desktop software - Install, configure, troubleshoot, relocate, and repair desktops, peripheral devices, and printers. - Install/uninstall, and electronically "push" software, software updates, security updates, vendor patches (service packs, service releases), etc. to end … user devices. - Resolve desktop problems via Remote Control; add/delete accounts and reset passwords as needed; responsible for Information Assurance Vulnerability Alert (IAVA) remediation. - Identify network problems impacting users and work with appropriate Tier II or III administrators - Troubleshoot WIFI and GFE provided broadband devices and VPN connectivity - Answer calls and utilize automated incident tracking systems (Remedy) to More ❯
Links Technology is currently seeking a motivated and skilled Desktop Support Specialist II to join our client's team in Englewood, CO. Our client is a prominent firm in the aerospace and technology sector, known for its innovative solutions and dynamic work environment. This is a Contract role offering an exciting opportunity to provide high-energy, customer-focused … IT support and contribute to the smooth operation of IT services. This position requires the Desktop Support Specialist II to be onsite in Englewood, CO. Responsibilities of the Desktop Support Specialist II: Setup, configure, repair, integrate, and manage break/fix, moves/adds/changes for new and existing computing hardware, software, networking, and other … computer-related technologies and peripherals. Provide basic network support, ensuring full connectivity for desktops and other networked peripherals, a key task for a Desktop Support Specialist II. Perform preventative maintenance and setup for a variety of computer-related equipment and locations, including audio-visual conferencing systems and conference rooms. Address and resolve IT incidents and service requests, escalating More ❯
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Longbenton, Tyne and Wear, UK Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Longbenton, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Guildford, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Milton Keynes, England, United Kingdom Hybrid / WFH Options
SISL Global
Job Summary: The L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting to end-users. This role involves addressing complex issues, maintaining hardware and software systems and ensuring optimal performance and user satisfaction. Key Responsibilities: · Provide second-level technical support for desktop/laptop hardware, software, and peripheral issues. · Diagnose and resolve advanced technical More ❯
Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head office and IT More ❯
Trade Floor/Desktop Support – London - Contract We are seeking an IT Support technician to assist an Investment Bank with Trade Floor and User support. Working in the IT Support team and wider production department with day to day business as usual activities. Responsibilities: Day to Day support and maintenance of IT, including liaising with head office and IT More ❯
and plant locations) Administration of Collaboration tools like Microsoft Teams, Zoom, Webex etc. Video Conference Systems administration H/W and S/W issue for the user's Desktop/Laptop/Printer. Troubleshooting of daily operational issues on Mailing, OneDrive,Teams, connectivity, and mobility etc. Any driver related issues with Printer, Scanner, biometric devices, web camera etc. … Adding/Deleting and configuration of printers, Scanners etc. Configuration of the New Laptop/Desktop for New users More ❯
Hope you are doing well, Job Role: IT Support Job Location: Ulverston UK Job Type: Contract Duration will be 1 Month (Replacement Contract) Job Description: Key Responsibilities: • Provide first-level technical support to end-users via phone, email, or chat. More ❯