Senior Desktop Support Specialist
London, United Kingdom
Cornerstone Research UK Ltd
Senior Desktop Support Specialist page is loaded Senior Desktop Support Specialistremote type: On-sitelocations: London, UKtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R66 Role Overview: Senior Desktop Support Specialist (London, UK - Onsite) If you're an experienced Desktop Support specialist seeking a role where your technical expertise and outstanding … customer service skills can make a real impact, this opportunity could be for you! The Senior Desktop Support Specialist will act as an escalation point for the Desktop Support team members and must possess an advanced technical background to resolve all in-scope support services, including break-fix, deskside support, telecom support, new system installation and VIP … support. The Senior Desktop Support Specialist will be assigned a daily senior shift which they will be responsible for monitoring the ticket queue with the Service Desk to ensure that there are no SLA breeches and that our support meets or exceeds defined professional quality standards.At Cornerstone Research, you will be part of a thriving, 1,000-strong More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: