13 of 13 Desktop Support Analyst Jobs in the UK excluding London

IT Desktop Support Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT Desktop Support Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT Desktop Support Analyst/IT Support Specialist Responsibilities and Duties: Primarily the … team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT Support More ❯

My client is a market leading Energy & Commodities Trading business focused on delivering sustainable energy solutions and trading power and gas across Europe. They are currently looking for a Desktop Support Analyst to ensure the smooth operation of their end-user computing environment. What You'll Get An opportunity to work in one of the most exciting … A market leading compensation package including basic salary and annual bonus. Benefits including pension contribution, healthcare, life assurance and 25 days annual leave. What You'll Do As a Desktop Support Analyst, you will be the first line of technical support for employees, ensuring their desktop environments are running smoothly and securely. You will provide … timely and effective technical support for hardware, software, and networking issues across a hybrid work environment. Provide 1st and 2nd line desktop support for Windows and Mac environments, including laptops, desktops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, and connectivity issues for on-site and remote users. Deploy, configure, and maintain end-user hardware and More ❯

Social network you want to login/join with: IT Helpdesk Desktop Support Analyst, slough col-narrow-left Client: Marlin Selection Recruitment Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: Help Desk – Desktop Support Analyst Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology … and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT More ❯

Senior IT/Desktop Support Analyst x 2 - New (REFBJ25) £38,000 - £40,000 + Excellent Benefits A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach … the ability to perform well under pressure. Punctual, good attention to detail. Excellent written and verbal communication skills. Good troubleshooting/problem solving skills. Office 365 administration & troubleshooting skills Desktop troubleshooting. Enthusiastic to learn and develop skills. Network & Firewall knowledge and troubleshooting. Windows server administration. Knowledge of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are … as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and user setups. Engaging in technical projects, meeting clients and delivering onsite time with More ❯

Social network you want to login/join with: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24), bristol col-narrow-left Client: RedRock Resourcing Location: bristol, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual, good attention … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

Social network you want to login/join with: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24), newport, wales col-narrow-left Client: RedRock Resourcing Location: newport, wales, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT …/Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support Analysts due to continued growth. Suitable candidates will have the following: Strong experience in IT support. Professional, friendly approach with the ability to perform well under pressure. Punctual … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 14.06.2025 Expiry Date: 29.07.2025 col-wide Job Description: Senior IT/Desktop Support Analyst x 2 - New (REFBJ24) A high-profile organisation - recognised as the leader in its field - requires a number of IT/Desktop Support … of virtualisation software/cloud services (Azure/AWS) highly beneficial. Duties are as follows: Supporting clients and ensuring ticketing process is followed and clients kept informed. Diagnostics of support cases with the help and support of the rest of the team. Proactive maintenance of client networks using our proactive support tools. Managing new workstation builds and More ❯

They provide a face to face technical troubleshooting and fix service as a drop-in facility for colleagues on site. This role is to provide first and second line support directly to colleagues in a professional and friendly manner; the key aim being to provide a fix to the issue at initial contact and failing that take ownership of … the issue and work with the relevant support channels whilst maintaining regular communications with the colleague until resolved. The successful applicant will be required to respond to complex problems by proactively investigating root cause, whilst if necessary delivering workaround for business continuity and ultimately a permanent resolution The role Take ownership of the issue and provide regular communication of … a comprehensive knowledge of the ITVs technology standards and procedures. Working closely with the on-shore and off-shore infrastructure/service desk teams to provide second line technical support, ensuring assigned calls are responded to, diagnosed and resolved swiftly and effectively in line with operational and service level agreements. Ensure outstanding calls are regularly updated to reflect their More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves end users Incidents and fulfils Service … service levels. Utilising the Service Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate, liaise with other internal support … Lenovo, Apple - laptops, iPhones, iPads, office telephony and WiFi Accessing and configuring Firmware/BIOS to set standards Operating System exposure - install/update/remediate (Microsoft Windows - all support versions) End point software suites - install/update/remediate (Microsoft Office - all supported versions) Mobile Device Management Enterprise experience - device enrol/un-enrol (Profile Push) Mobile Iron More ❯

Social network you want to login/join with: Desktop Support Analyst/2nd Line Support Analyst, Birmingham Client: DGH Recruitment Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description: Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market-leading Law Firm in Birmingham on a permanent basis. Technically resolves end users' Incidents and fulfils Service Requests across all supported IT devices in accordance with agreed service levels. … Utilises the Service Management tool-set (ITSM Remedy) to provide accurate and timely updates to all allocated Incidents and Service Requests, following the agreed standards. Performs relevant technical support and maintenance tasks as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Coordinates with internal support teams, senior management, and suppliers in managing More ❯

Social network you want to login/join with: Top-tier global law firm are seeking an enthusiastic and passionate Senior Desktop Analyst who works with autonomy to deliver high-quality work to join their London office on an initial 12-month fixed term contract. Salary to £71,000 Highly competitive employee benefits to include wellbeing fund, gym … membership contribution, holiday buy/sell etc.! Liverpool Street station location In this role, you will support a global service delivery by partnering with key stakeholders, ensuring a 5-star user experience while building strong working relationships across IT and business services teams, mentoring colleagues, and upholding data security, privacy, and corporate policies. Senior Desktop Analyst Key … Responsibilities: Respond and take ownership of technical support requests, diagnose and troubleshoot complex technical issues, escalating where necessary, and ensure timely follow-up and communications with users Work with Architects on new projects and major pieces of work, supporting new technologies and products during transition phases Drive a culture of proactive user focus through building authentic relationships at every More ❯

Join to apply for the Desktop Support Analyst role at Manchester City Council . Get AI-powered advice on this job and more exclusive features. Key Requirements Qualified to ITIL or willing to complete training, with a good practical understanding of core ITIL functions (CM/IM/PM/RM and Configuration Management) and their interaction … to support IT and the Business. BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will need to consent to and comply with BPSS checks, which involve verification of identity, nationality and immigration status, employment history (past 3 years), and a basic criminal record check. Working Conditions Hours: 35 hours per week Contract: Permanent … Closing date: 27 May 2025 Interview method: Virtual Role Overview This role involves supporting the ICT Desktop team, managing computers and systems supporting all Council services and departments. The ICT Service supports over 9,000 users across Manchester City Council network and remotely. Ideal Candidate Experience with Service Desk operations and ServiceNow Proficiency in Desktop Support, MS More ❯

for this role will usually be made at £30k (Liverpool) plus £2k market forces premium (MFP). About the Role The Royal College of Physicians (RCP) is recruiting a desktop support analyst to join the team at our Liverpool site. Purpose and Scope As part of the IT services team, the desktop support analyst provides support for all RCP IT services to users. Responsibilities include handling incidents or service requests using incident reporting and request fulfilment processes. Candidate Profile You should have a can-do, optimistic attitude, strong knowledge of IT service operation, transition, and continual service improvement. A commitment to developing your IT skills and striving for service excellence is essential. … annual leave plus bank holidays Group personal pension plan with 7% employer contribution Interest-free season ticket loan Life assurance Annual pay award Employee assistance programme – 24/7 support for work and home issues Occupational health services including health assessments and workstation evaluations Cycle to work scheme Corporate eye care scheme Professional training and development opportunities Enhanced maternity More ❯