Here at Bournemouth & Poole College, we are looking to recruit a 1st Line DesktopSupport Apprentice on a full-time, fixed term contract . In return, you will receive a £12,718 per annum. At Bournemouth & Poole College our staff are passionate and committed to achieve the very best outcomes for our students – we transform lives. We recognise … makes our College a unique, vibrant and rewarding place to work. You will be employed through Southern Educational Professional Services Ltd; a subsidiary of the College. The 1st Line DesktopSupport Apprentice Role: As our 1st Line DesktopSupport Apprentice, you will provide operational and technical desktopsupport to College students and staff via … its service points and face to face. You will use various tools to resolve a high proportion of requests at the first point of contact, and support the Team Leader in a selection of tasks, to meet the requirements of the apprenticeship. Responsibilities as our 1st Line DesktopSupport Apprentice will include: Provide support to students More ❯
Bratton, Telford, Shropshire, England, United Kingdom
Greenfield I T Recruitment
IT DesktopSupport – Job opportunity Location: West Midlands - OnsiteSalary: £25k - £32k (flex depending on experience) plus benefits Our client, who is a specialist IT Service provider working with clients in the West Midlands region is looking for an experienced IT DesktopSupport person to join the team. This role will attend various customer sites across the … West Midlands region (Walsall, Wolverhampton and Birmingham) providing high levels of customer support and working within agreed service levels. IT DesktopSupport - role Installation and preparation of new IT Hardware & Infrastructure. Management of call queue. Maintain asset register. Working at 2nd/3rd line capability with escalation and collaboration with 3rd line team where necessary. Perform software … rebuilds of laptops and PC’s where needed. Working with the Microsoft suite of products including MS Teams. IT DesktopSupport – experience A customer first approach. Good knowledge of Windows 10/11. Knowledge of Apple products, such as IPads. Some server experience – 2016 & 2019. Problem solving skills with good attention to detail. Some knowledge of Microsoft Intune. More ❯
DesktopSupport Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks DesktopSupport Analyst/2nd Line Support Engineer to support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop … Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the deskside but with some additional work undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key More ❯
We are currently looking for a DesktopSupport Engineer for our prestigious financial sector client based in London paying between £37,000 to £40,000 Great benefits. This is a great opportunity for a Support Engineer to really grow their all round skill set as great training and up skilling is provided. Previous experience of working in … a fast paced environment in a MSP or financial sector or in a VIP Support capacity is required. This role will be based onsite 5 days a week. The working hours will be 7.30am to 4.30pm - Monday to Friday. The Support Engineer will have a strong background working with the following – Windows Desktops Azure Office 365 Intune Laptop … Rollouts VIP Support Interested? Please apply below. IT Support Engineer, Support Engineer, DesktopSupport, VIP Support, Support Operations Engineer, Azure, Office 365, InTune, rollout, Windows More ❯
Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktopsupport up to … critical to business success. You’ll need a keen eye for prioritisation, excellent communication skills, and the ability to work under pressure with professionalism and urgency. The Trade Floor Support Engineer is required onsite 5 days a week in Victoria, London Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktopsupport … traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools More ❯
Driffield, North Humberside, North East, United Kingdom
Reed Technology
DesktopSupport Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced DesktopSupport Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation's IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯
Driffield, North Humberside, England, United Kingdom
Reed
DesktopSupport Engineer Driffield, East Yorkshire (5 days a week in the office) £31,000 Our client in Driffield is currently on the lookout for an experienced DesktopSupport Engineer to join a dynamic team, providing high-quality 1st and 2nd line IT support. Based in Driffield, this full-time role offers an excellent opportunity for … an IT professional to contribute to the organisation’s IT infrastructure while working in a supportive environment. Key Responsibilities: Provide IT support across the organisation, ensuring a high level of customer service in line with ITIL principles Diagnose and troubleshoot hardware, software, and network issues efficiently Build, configure, and deploy laptops, mobile phones, and tablets, ensuring smooth device lifecycle … management Perform system administration tasks, including user management in Active Directory and Exchange Maintain accurate records of IT issues, resolutions, and asset management Support mobile device and application management across Microsoft, Apple, and Android platforms Identify and escalate security risks where necessary Work on strategic IT projects and contribute to continuous service improvement The following skills and experience will More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupport Engineer to support one of our clients based on-site in Edinburgh. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯
youll find opportunities that match your efforts, and a team of good people to inspire you and recognize the important work you do. We are currently looking for a DesktopSupport Engineer to support one of our clients based on-site in Yeovil. This is a full-time, position working a 37.5-hour week Monday Friday. The … may be required. Due to the nature of our client's work the successful candidate will need to currently hold or be eligible to obtain SC Security Clearance. Responsibilities: Desktop/Laptop/VDI build, configuration and deployment to end users Software installation/deployment Smartphone deployment Assisting the 2nd Line support team with laptop, desktop and … VDI terminals support calls Hardware installation/upgrade/break fix for desktop, laptop, and server Smartphone support Service Desk cover as required Assisting with customer projects What we're looking for: Full UK driving license is essential to provide support across the large site and surrounding satellite sites Microsoft Windows 7 and 10 Operating Systems More ❯
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe £30,000 - £40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills Keywords; IT SupportMore ❯
Brandesburton, North Humberside, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line DesktopSupport Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated DesktopSupport Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
East Riding of Yorkshire, Brandesburton, United Kingdom Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line DesktopSupport Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated DesktopSupport Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT supportMore ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe 30,000 - 40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills More ❯
Manage and participate in the support of IT systems, projects, and staff across the organization. A detailed knowledge of systems and infrastructure is required to diagnose complex integrated service issues. Provide specialist knowledge and guidance on technical aspects of systems and services, acting as a local expert and reference point. Responsibilities include: assisting in the delivery of IT support for hardware, software, and peripheral equipment; resolving IT support calls efficiently; performing installations, configurations, relocations, and decommissioning of hardware and software; fault-finding and problem rectification; tracking support call progress; escalating issues appropriately; and promoting good practices in hardware, software, and IT security. DUTIES AND RESPONSIBILITIES Ensure all IT services support organizational delivery, efficiency, and reliability. … for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
L2 Desktopsupport contract: 12 month FTC salary: Up to £35,000p/a Working days: Monday to Friday Location: West Sussex We have an exciting opportunity to bring on board a new engineer for a duration of 12 months FTC. The ideal candidate should possess the necessary knowledge and experience to excel in this role. Their primary … responsibility will be to provide hands-on support for the end-user technology environment and associated field devices. The technologies involved include the Microsoft productivity suite, desktop/laptop hardware, client-installed applications, meeting rooms, and video conferencing. The candidate should demonstrate expertise in the installation, configuration, administration, patching, upgrading, and problem resolution across a range of technologies More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
IT Support/Desktop Infrastructure Engineer The Fortune group our recruiting for an IT Support/Desktop Infrastructure Engineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd/3rd line technical issues. The Suitable IT Support Engineer should have worked previously in a technical IT … support role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office More ❯
JOB TITLE : 2nd Line Technical Support Engineer SALARY: £30,000 to £34,000 per annum Do you have customer service experience within a helpdesk environment and love solving IT issues? Are you currently a 2nd Line Support Engineer but dealing with 2nd line queries quite easily? Do you thrive on delivering results and love fixing problems? If so … we may have the role for you! Due to new contract wins, my client, a trailblazing MSP are currently looking for a 2nd Line Support Engineer to come and join us at there site in Surrey. You will be the first point of contact for customers with IT related issues and receive these through our ticket system, calls or … emails. LOCATION : London/Surrey (SW) border JOB SPECIFICATION: 2nd Line Support Engineer Sitting within the helpdesk team within there surrey offices, you’ll be first point of contact for our customers Logging all technical related incidents and requests (either by phone or email), resolving them to your best ability in accordance with our service level agreements Take full More ❯
Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Deskside Support Engineer to join our team in Folkestone! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … via Aviva Private medical cover after 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme What to expect: Working as the IT Deskside Support Engineer you will be responsible in enabling our internal customer’s to effectively use technology, by performing local workplace support activities to a proficient level. After working in More ❯
IT Support Analyst Full-Time | Permanent Location: Chelmsford (Onsite) Salary: £30,000 - £40,000 per annum A leading IT services provider is seeking an IT Support Analyst to support their end client in the financial sector . Based in Chelmsford , you will provide expert support across Windows 11 , Microsoft 365 , Active Directory , and a wide range … of hardware and financial applications. The role will also involve delivering remote and nationwide support as needed. Key Responsibilities: Deliver hands-on Windows 11 support to users across the business Troubleshoot and maintain hardware : laptops, desktops, printers, IP telephony, scan stations, and mobile devices Manage Active Directory tasks including user accounts and group policies Support users on … Microsoft Office 365 applications and tools Provide technical support for financial applications used by the client Offer responsive remote and on-site support nationwide Requirements: Minimum of 4-5 years' experience in a technical support role Strong technical background in Windows 11 , Office 365 , and Active Directory Familiarity with financial systems support (desirable) Experience supporting a More ❯
Minton Place, Victoria Street, London, United Kingdom, England
Golfbreaks Ltd
Golfbreaks Ltd and Kaplan. You will be gaining valuable workplace experience including dealing with systems and data, processes and installations whilst working towards the qualification. Role Job duties include: Support: Respond to all 1st line support requests and issues from internal and external staff in line with defined service level targets, ensuring timely and effective resolution or escalation … and virtual environment to ensure systems remain operational, current, and accessible to end users Hardware and Software Tasks: Carry out software installations, updates, and hardware upgrades as required to support user needs and system performance Business Continuity: Manage the organisation’s primary backup systems and data in accordance with the documented Business Continuity strategy to ensure consistent and reliable … backup availability Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times This apprenticeship has two routes: The Support Technician role is based around resolving system user queries and faults in a helpdesk environment More ❯
Swansea, Neath Port Talbot, Wales, United Kingdom Hybrid / WFH Options
Natural Resources Wales
Team/Directorate: Desk Side Support Team/Finance and Corporate Services Starting salary: £32,544 rising to £35,377 per annum through annual increments being paid each year (pro rata for part time applicants) Contract type: Permanent Work pattern: Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at … interview stage welcome) Interview Date: Week commencing 18/08/2025 Post number: 201810, 201811 CWJ The role As a Deskside Support Analyst, you will play a key role in delivering high-quality, in-person and remote IT support to colleagues across Natural Resources Wales. You'll troubleshoot and resolve technical issues involving laptops, desktops, mobile phones … printers, and other user-facing technology-helping ensure our people remain productive and connected, wherever they work. Working as part of the Desk Side Support Team, you will respond to support requests, investigate technical faults, and manage asset-related tasks with professionalism and attention to detail. You will also assist in larger technical rollouts, such as device replacement More ❯
Employment Type: Permanent, Part Time, Work From Home
The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside Support Analyst for this site … in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset are … highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate with More ❯