1 to 25 of 40 Desktop Support Jobs in the UK excluding London

IT Support Technician/Second Line IT Desktop Support Engineer An exciting opportunity for an IT Desktop Support Engineer to join a dynamic IT services organisation supporting clients across Central London. Ideal for someone passionate about Microsoft 365, Intune, and modern device management. If you’ve also worked in the following roles, we’d also … like to hear from you: IT Support Engineer, Systems Administrator, Infrastructure Engineer, Technical Support Analyst, Cloud Engineer, Desktop Support Specialist This role is known internally as a Modern Desktop Engineer SALARY: £30,000 to £35,000 per annum + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Farringdon/… days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 40 hours per week, Monday to Friday JOB OVERVIEW We have a fantastic new job opportunity for an IT Support Technician/Second Line IT Desktop Support Engineer who enjoys delivering outstanding technical support and client service. As an IT Support Technician/Second Line More ❯

Desktop Support Lead/Senior 2nd Line Support Analyst A fantastic opportunity has arisen for a Desktop Support Lead/Senior 2nd Line Support Analyst to join our leading legal client on a permanent basis. Desktop Support Lead/Senior 2nd Line Support Analyst Responsibilities and Duties: • Using the Incident Management … high levels of incident ownership through the incident lifecycle to satisfactory customer resolution. • Responsible for working as part of a team to provide a highly-mobile and high quality support service to the UK offices by resolving incidents/requests in a timely fashion remotely or in person. • To take ownership of issues by carrying out problem analysis to … implement temporary or permanent fixes with the aim of restoring service as soon as possible. • Provide support at events and meetings in line with the business requirements. • Ensure that desktop security configurations and practices are implemented and maintained in line with the company’s policies and procedures. • Assist with the cover or overflow of Service Desk calls, ensuring More ❯

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed Days … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer-focused More ❯

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company s software via phone call and email + Providing an accurate, efficient and customer More ❯

Desktop Support Engineer Location: Barrow-In-Furness (Fully onsite) Clearance: Must be a sole UK national with the ability to obtain SC Clearance Salary: Up to £30k per annum + benefitsAre you a hands-on IT professional who enjoys variety, structure, and customer interaction? This IMAC Desktop Support Engineer opportunity offers you the chance to join … Move, Add, Change) activities efficiently and in line with SLAs. Customer Interaction: Provide a professional, courteous service - ensuring users receive timely, high-quality support. Collaboration: Work closely with other support teams to maintain seamless operations and deliver exceptional service. What you'll bring Previous experience in IT support or technical field service (hardware/software). Knowledge of … desktop environments (Windows 7-10), application installs, and ticketing systems (e.g. ServiceNow). Understanding of networking and server fundamentals. Excellent organisation, troubleshooting, and customer service skills. A full, clean UK driving licence. Must be a sole UK national and able to obtain SC Clearance. Flexible, methodical, and a strong team player. Desirable: Experience with stock management tools, IMAC processes More ❯

Desktop Support Engineer 6 months Contract London £200 to £250 a day A well established firm is looking for an experienced desktop support engineer to join their IT team on a temporary contract. You will play a pivotal role in the organisation and act as first point of contact for all IT needs, part of your … day to day tasks will include Troubleshooting hardware and software issues 1st/2nd line support Support all VIP, Senior leaders and executives Networking issues The successful candidate should have the following skills Window server End user Support Azure Vritual Desktop VIP support (white glove) Financial experience 6 months Contract | London Based 5 days a More ❯

Desktop Support Engineer £38k + Benefits, London Bench IT are looking to onboard a Desktop Support Engineer for a dedicated managed support service working on site for our customer who are a Global Asset Manager. The successful candidate should have the skills and experience included below; Technical Skills & Competencies Proficient with Operating Systems (Windows …/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills … Ability to provide step-by-step technical help, both written and verbal Initiative, willingness to seek and achieve improvements to processes and technology Capable of providing white glove VIP support Confidence in resolving issues that require physical presence, such as hardware installations or network configurations Instructing users through a series of actions, either via phone, email or chat Lead More ❯

Job Title: Desktop Support Engineer (SC Cleared) 100% Onsite Location: Leiston, UK Special Working Conditions: This is a 100% onsite role (candidate must work from the Leiston office daily). Candidate must have a UK Full Driving License and be ready to travel between multiple customer sites within approximately 25 miles of Leiston. A site vehicle will be … AM to 7:00 PM Must be willing to work out of hours as required (with prior approval from Site Lead). Job Purpose and Primary Objectives: Desktop Support IT Engineer plays a crucial role in ensuring smooth operation of the organisation's computer systems by providing technical assistance and support to end-users. The primary objective … part of device handover/collection. Help in creating technical project documentation, reports, and manuals. Building and deploying workstations (laptops/desktops) with standard approved images. Providing Tech-Bar support for users' queries and technical resolutions. Hardware asset and CDM management. IT desk moves, patching, training/meeting room setup, loan laptop management, and setup. Managing IT kit retirement More ❯

Work type: FTE Contract : B2B JOB DESCRIPTION Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and … managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should … have 2-3 Years’ experience in Windows Desktop support. Position Responsibilities and Functions Provide first/second level contact and problem resolution for customer issues. Work with vendors to remediate complex AV issues as needed. Provide timely communication on issue status and resolution. Maintain ticket updates for all reported incidents. Install, upgrade, support and troubleshoot XP, Windows More ❯

Join Rapiscan Systems – Desktop Support Administrator (Redhill, UK) Rapiscan Systems is a global leader in security inspection technologies, serving aviation, border security, law enforcement and infrastructure protection. We tackle complex challenges like terrorism and smuggling with cutting-edge solutions and expert teams. We're hiring a Desktop Support Administrator to deliver top-tier IT support … travel, this role is key to maintaining seamless IT operations. What You’ll Do: Troubleshoot hardware/software issues across devices Install and maintain OS and applications Provide remote support across EMEA Collaborate on tech upgrades and solutions Document systems and processes What You’ll Bring: Proven desktop support experience Strong communication and documentation skills Self-motivation … and problem-solving mindset Customer support background Certifications like CompTIA A+ or MCP (preferred) Proficiency in Windows 11, Office 365, networking, and mobile platforms More ❯

management. We are experts in the call centre services industry and connect the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. We've been providing superior customer care for leading brands throughout the … in AON Hewitt Global's Global Best Employers Program. We are an equal opportunities employer and we welcome applications from all suitably qualified persons. About the Role As a Desktop Support Engineer you will provide desktop support to company employees, both on-site and at home for any issues reported. These will primarily relate to desktop … kit based onsite and providing hands-on assistance to other IT teams and users based remotely. General BAU tasks include but are not limited to, ticket management, hardware & software support, fault finding, troubleshooting, deployment, networking, and ensuring compliance with both internal and external security audits and accreditations. Good customer facing skills and ability to prioritise your workload are also More ❯

Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? Were on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. Youll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver exceptional on … premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning to a … civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using MDT & SCCM. More ❯

Exciting Career Opportunity for Desktop Support Engineers! Ready to take your IT career to new heights? We’re on the lookout for enthusiastic Desktop Support Engineers to join our dynamic team in Gloucester. You’ll play a key role in exciting projects across the Aerospace, Defence, and Security sectors, working with cutting-edge technologies to deliver … exceptional on-premises solutions as part of our growing 2nd Line support team. This role offers a fantastic opportunity to work onsite five days a week, making it ideal for those who are: A 1st Line Engineer looking to take the next step in your career Someone eager to reignite their IT career after a break Military personnel transitioning … to a civilian career To be considered for this position, candidates must be eligible for DV (Developed Vetting) clearance. What you'll be doing: Provide technical support for Windows desktop solutions, diagnosing and resolving issues. Work on virtual desktop infrastructures using Citrix XenDesktop. Test and release Windows desktop security patches. Create and maintain automated builds using More ❯

Job Title: IT Desktop Support Engineer (6-Month Contract) Location: Wrexham Start Date: ASAP Contract Length: 6 months. Rate: Competitive (Inside IR35) Overview: We are seeking a skilled and customer-focused IT Desktop Support Engineer to join a dynamic team delivering high-quality IT services at a key site in Wrexham. This role is integral to … maintaining smooth day-to-day IT operations, supporting end users, and ensuring continuous improvement in service delivery and user satisfaction. Key Responsibilities: End-User Support & Hardware Management: Provide onsite support for desktops, laptops, Macs, mobile devices, printers, and conferencing systems. Troubleshoot and resolve technical issues, coordinating with vendors and internal support teams. Manage hardware logistics including setup … collection, and maintenance. Support meeting rooms and manufacturing/lab devices. Software & Configuration: Install and configure software, drivers, BIOS updates, and mobile apps. Perform imaging and deployment tasks where remote execution is not feasible. Maintain software licensing awareness and manage non-standard installations. Asset & Infrastructure Management: Maintain accurate asset registers for hardware and software. Provide hands-on support More ❯

Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we'd love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead/Desktop Support Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and … providing escalation support for complex technical issues. Proven experience of leading 2nd Line/Desktop Support teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting More ❯

WE’RE HIRING AS A DESKTOP SUPPORT TECHNICIAN AT Worcester, UK Excis is a global IT support leader globally, driven by innovation and collaboration. We’re looking for a proactive Desktop Support Technician to manage hardware, software, and IT assets across multiple locations. Join us for a rewarding career in a supportive, family-like environment … complex IT challenges to celebrating wins together, we put our people first. Start your journey with Excis and grow with us! What You’ll Do: Provide onsite and remote support for Windows and Apple devices, handling IMAC tasks and troubleshooting across multiple platforms, including support for executive/VIP users. Manage hardware refreshes, warranty repairs, printer and AV … asset tagging, and maintain asset management with regular reporting. Coordinate equipment shipments, returns, vendor repairs, and ensure timely resolution of service requests and incidents while assisting with walk-up support and new hire onboarding. What You Need: UK citizenship 2 to 3 years of experienced in IT support experience with IT troubleshooting via ticket system. Experience supporting printers More ❯

Job Title: Desktop Support Engineer Location: One site WA5 is postcode Employment Type: Full-Time Salary up to £26k + Benefits Role Purpose: We are looking for a proactive and customer-focused Desktop Support Engineer to join our dynamic team. In this role, you will provide on-site IT hardware and software support across multiple … and enjoy solving technical challenges, we’d love to hear from you. Key Responsibilities: Diagnose, repair, and maintain IT hardware including PCs, laptops, printers (local and network), and peripherals. Support basic server, AV, telephony, and network-related tasks as required. Resolve operating system and application incidents in line with customer and manufacturer procedures. Execute IMAC (Install, Move, Add, Change … to obtain Government and/or Police Security Clearance (mandatory). Self-motivated with excellent organisational skills. CompTIA A+ certification or equivalent experience. Proficient in OS admin tools, application support, and telephony. Comfortable working at height and performing manual handling tasks. Experience with technical documentation and mentoring is a plus. Why Join Us? Work with a supportive and skilled More ❯

1st Line Support Desktop Engineer - 5 days onsite We are looking for an experienced 1st Line Support Desktop Engineer - 5 days onsite to join our client on a 2 month contract. The role is to apply a pre-provided image onto circa 200 Laptops, helping with user roll-out and troubleshooting any user level config requirements. More ❯

Role : Desktop Support Location : Woking (Surrey) JD: Should be able to work from office for all the 5 days in a week - Woking (Surrey) Provide comprehensive technical and customer support services to VIPs user Provide on-site support when required or as requested by the VIP or Executive Authorized User; provide additional features to VIPs Support … resolution and include follow up with user. Assess reported incidents and take initiative and ownership to resolve them Replicate and resolve VIP incidents in the software & hardware environment. Provide support services for newly hired VIPs as well as existing VIPs VIP support can be remote support over the phone, in-person support in the home office … or at times at the VIPs home. Partner with Conference Room Support Teams to ensure meetings with VIPs are seamless when it comes to technology. Perform IMAC-related tasks as assigned Create and submit detailed call logs documenting customer interactions to be inclusive of accuracy, thoroughness, and timeliness Perform customer support related tasks and special projects as assigned More ❯

Job Title: Desktop Support Specialist - Retail Environment Location: Northampton, UK Contract 12 months - Extendable Role Overview: We are seeking a Level 1 DSS Engineer with strong experience in retail IT environments, including POS systems, to provide end-to-end IT support. The engineer will ensure seamless operations across desktops, servers, networks, and retail point-of-sale systems. Key … Responsibilities: Deliver end-user IT support for desktops, laptops, mobile devices, and retail-specific equipment. Install, configure, and troubleshoot Windows 10/11, standard business applications, and POS software. Provide support for Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Manage user accounts and access rights in Active Directory. Perform routine server administration tasks, including patching and backups. Handle … incident, problem, and service requests via ticketing systems (ServiceNow, Remedy, or similar). Support network devices (routers, switches, firewalls) at a hands-and-feet level. Troubleshoot POS systems, barcode scanners, receipt printers, and related retail hardware. Ensure POS software and hardware uptime, including upgrades, configuration, and integration with back-office systems. Provide VIP/Executive support as required. More ❯

Our client is looking to recruit a Desktop Support Engineer on an ongoing contract basis to provide support to its large user community along with the deployment of new technology to the business. The successful candidate will be dealing with support issues escalated from their IT Service Desk function along with providing BAU systems administration and … supporting the business on project-based requirements encompassing: Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software Assists in the setup and operation of audio-visual hardware as required by end-user Determine appropriate hardware and software based on corporate policy and end-user requirements Respond to incidents within SLA or within a timely manner … with the appropriate level of urgency, and follows up with customers on all issues Disconnects, moves and reconnects desktop technology hardware for single user, multi-user and office moves Roll-out, deploy and upgrade Desktop Devices using imaging tools such as SCCM Assist in administration and maintenance of technology infrastructure components May assist in installation, maintenance, troubleshooting and More ❯

Onsite Desktop Support Engineer Please note: this is an on-site role in Cambridge.About the roleThis is an exciting opportunity to join an energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. The position will involve providing onsite desk side support work based in the Cambridge area supporting users with … deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration is given for all out of hours work).Your part to play Troubleshoot client support incidents, liaising with users at the clients site. This role requires your full time attendance on the client site supporting customers accessing IT services. Helping solve technical issues with … hardware and software) Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager or on site key contact. Logging and triage of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote control tools and technologies to assist end users’ as required Documenting systems and More ❯

for processes and procedures of day-to-day work. Creating KB articles. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives/etc. Providing frontline customer Support, including hardware and software troubleshooting and diagnosis. Required Skills/Qualifications: Minimum 7yrs hands on dedicated experience as deskside/Onsite support/local IT engineer Strong Microsoft … Operating System installation (Win10/MAC OS X) and troubleshooting skills. Strong Experience in Providing Hands & feet Support for Network and Datacentre Equipment/Devices Strong knowledge on Mac OS, and building of Mac machines, and pushing applications via Mac servers Strong experience in troubleshooting MS office, O365 (Outlook, Word, Excel, PowerPoint etc). Strong desktop support … services , corporate/network printers. Good understanding of Audio/Video equipment and conference room setup. Understanding of user account creation for Active Directory, Exchange Mailboxes, Distribution lists. Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools tool. Troubleshoot and assist end users with mobile device setup, activations and performance issues, Handheld –Android & IOS More ❯

Desktop Support Engineer – 5 days onsite London – Tuesdays to Saturdays Role: Permanent Location: London (Bond Street Station) Work pattern: 5 days on site (Tuesdays to Saturdays) Travel: International travel required Pay: £45-50K salary The Technology Support Engineer is a member of the Information Technology Department who is responsible for the day-to-day support … the team when appropriate Configures, deploys and supports physical and virtual computers and network equipment Assist in planning projects and participate in managing small initiatives Coordinate with IT Infrastructure, support team change/maintenance windows for infrastructure systems Performs routine software upgrades on network infrastructure to patch vulnerabilities Qualifications: 5+ years of relevant experience Monitors, troubleshoots, diagnoses, and resolve More ❯