2 of 2 Desktop Support Jobs in Scotland

an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. This will be a diverse and challenging position. The overall goal is to ensure that all support requests and incidents are dealt … with in a timely and professional manner. You will need to be proactive in your approach, requiring you to deal with support queries covering applications, workplace and infrastructure services. Key Responsibilities Provide support that consistently meets or exceeds Customer expectations; Collaborate with the local contact person to solve … issues if there is no Field Support Engineer on site. Engage with the Digital Partner and Business Management organization to secure adequate support from Site Management for appointments and resource availability of local resources or business contact persons. Investigate opportunities to improve the effectiveness and efficiency of the More ❯

an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. This will be a diverse and challenging position. The overall goal is to ensure that all support requests and incidents are dealt … with in a timely and professional manner. You will need to be proactive in your approach, requiring you to deal with support queries covering applications, workplace and infrastructure services. Key Responsibilities Provide support that consistently meets or exceeds Customer expectations; Collaborate with the local contact person to solve … issues if there is no Field Support Engineer on site. Engage with the Digital Partner and Business Management organization to secure adequate support from Site Management for appointments and resource availability of local resources or business contact persons. Investigate opportunities to improve the effectiveness and efficiency of the More ❯