IT Senior DesktopSupport Location: London, SE1 Work Arrangement: On-premises An outstanding opportunity has arisen to join a prestigious national institution renowned for its cultural impact and historical significance. This forward-thinking organisation offers a purpose-driven environment where your advanced IT expertise will directly support … historical narratives. With major investments in digital infrastructure and cloud-based technology, they’re now seeking a seasoned IT professional with solid third-line desktopsupport experience to join a close-knit technical team. IT Senior DesktopSupport Key Skills: We are keen to connect with … professionals who take pride in delivering high-quality, customer-focused IT support. This includes DesktopSupport Engineers, IT Support Analysts, Service Desk Engineers, End-User Support Specialists, and IT Technicians who have experience providing exceptional 2nd and 3rd level support service in user-facing environments. More ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All … requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email, text, chat, or in person. Make certain that all tickets are acknowledged and responded to in a reasonable amount of time, even if they are not possible to resolve on More ❯
DesktopSupport Engineer 📍 Location : Central London (on-site with occasional travel to other London-based sites) 🕒 Type : Full-time, Permanent 🔐 Clearance : Must be eligible for Security Clearance and NPPV3 About the Role We’re hiring a DesktopSupport Engineer to support a high-profile, mission … essential operations. The position is based on-site at one of the client’s key locations and will involve regular interaction with a remote support team. Occasional travel to other London-based customer sites may be required. Key Responsibilities Deliver high-quality, on-site desktopsupport to … requests Maintain accurate ticket documentation and follow ITIL processes Manage patching, software deployments, licensing, and certificates Monitor system alerts and proactively address recurring issues Support onboarding and offboarding processes for users Contribute to knowledge base updates and process improvements Assist with change management and routine maintenance tasks Identify potential More ❯
DesktopSupport Engineer 📍 Location : Central London (on-site with occasional travel to other London-based sites) 🕒 Type : Full-time, Permanent 🔐 Clearance : Must be eligible for Security Clearance and NPPV3 About the Role We’re hiring a DesktopSupport Engineer to support a high-profile, mission … essential operations. The position is based on-site at one of the client’s key locations and will involve regular interaction with a remote support team. Occasional travel to other London-based customer sites may be required. Key Responsibilities Deliver high-quality, on-site desktopsupport to … requests Maintain accurate ticket documentation and follow ITIL processes Manage patching, software deployments, licensing, and certificates Monitor system alerts and proactively address recurring issues Support onboarding and offboarding processes for users Contribute to knowledge base updates and process improvements Assist with change management and routine maintenance tasks Identify potential More ❯
Job Description Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and … peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of … root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for More ❯
Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT DesktopSupport Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktopsupport technician to join their team. In this role you will play a vital part in supporting … days a week (Monday-Friday) Key Responsibilities: Build/install PC's and peripheral devices such as printers, scanners, mobiles, tablets related to desktop infrastructure and in accordance with IT policies and standards Maintain PC's and peripheral devices with Planned Preventative Maintenance Troubleshoot and resolve technical issues related … Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a DesktopSupport Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be More ❯
Our passion for technology is matched by our commitment to empowering our employees worldwide. The Opportunity: We are seeking an enthusiastic, personable, and qualified DesktopSupport Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktopsupport to multiple … users operating Windows, Exchange, and Office 365 environments. The DesktopSupport Engineer - Microsoft, Azure, O365 will handle desktopsupport and server administration for client issues, responding to Level 1 and 2 service tickets. You will collaborate with a team and escalate issues as needed, also liaising … repairs. This role may involve supporting a flagship client or multiple clients in London . What you will do: Resolve Level 1 and 2 support cases related to end-user issues, infrastructure, and projects. Set appropriate client expectations during troubleshooting. Handle incidents involving Mail/Office 365, connectivity, VIP More ❯
DesktopSupport Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a DesktopSupport Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. Technically resolves … Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively participates in all More ❯
DesktopSupport Engineer (Windows, Exchange, Active Directory, TCP/IP, Windows Server, Client Facing, Finance) DesktopSupport Engineer (Windows, Exchange, Active Directory, TCP/IP, Windows Server, Client Facing, Finance) Salary - £35,000 - £45,000 A global Consultancy is looking for a DesktopSupport Engineer to work in their support team, supporting desktop and office based technology solutions surrounding their multi-technology environment. The successful applicant will be responsible for liaising with other staff members to ensure quick issue resolution, play a role in operational projects and work with the Service … so you must feel confident to walk onto trading floors. To be considered for the role the following experience is essential: Ability to provide support for the Microsoft environment Knowledge of Active Directory and Microsoft Exchange Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry/iPhones More ❯
DesktopSupport Engineer (Windows, Exchange, Active Directory, TCP/IP, Windows Server, Client Facing, Finance) DesktopSupport Engineer (Windows, Exchange, Active Directory, TCP/IP, Windows Server, Client Facing, Finance) Salary - £35,000 - £45,000 A global Consultancy is looking for a DesktopSupport Engineer to work in their support team, supporting desktop and office based technology solutions surrounding their multi-technology environment. The successful applicant will be responsible for liaising with other staff members to ensure quick issue resolution, play a role in operational projects and work with the Service … so you must feel confident to walk onto trading floors. To be considered for the role the following experience is essential: Ability to provide support for the Microsoft environment Knowledge of Active Directory and Microsoft Exchange Ability to troubleshoot issues with Networking (TCP/IP) and Blackberry/iPhones More ❯
DesktopSupport Specialist Manchester Permanent £36,000 - £42,000 p/a plus package We are looking for a passionate, motivated and highly collaborative DesktopSupport Specialist to join the IT support team of a Creative Agency. In this position you will play a pivotal … role in the smooth day to day operation of their desktop infrastructure. In this role you will provide support doe desktop-related issues for both on-site and remote users for a range of level 2 and level 3 support tickets. You will install, configure and … maintain desktop operating systems and applications as well as troubleshooting technical problems and ensuring that downtime is minimized. The role will predominantly focus on office hardware such as end user equipment and video conferencing kit where you will manage inventory, installations, upgrades and repairs including working with vendors or More ❯
DesktopSupport Engineer – London, UK "Global Futures and Options Ltd (GFO-X)”, a UK FCA authorised and regulated MTF, is seeking a DesktopSupport Engineer to join our growing team in London. GFO-X is the UK's first regulated and centrally cleared trading venue dedicated … traditional derivative markets to the rapidly expanding digital asset arena. The successful candidate will participate in the daily operations of our globally distributed technical support team. They will be expected to deliver exceptional support to exchange participants through phone and email. Responsibilities: Be responsive - Provide 1st, and 2nd … level technical support for Windows 10/11 desktop for internal staff, liaising directly with internal customers to resolve issues. Support of hardware peripherals (phones, tablets, headsets) Active involvement in delivering new support projects and initiatives (new deployments, moves and changes) Plan, log and track activity More ❯
DesktopSupport Analyst - 2 nd Line - 13 month FTC - Central London A highly successful, global financial services business based in the City of London are looking for an experienced 2nd Line IT Engineer to join them on a 13-month fixed-term contract. You'll provide 1st and … 2nd line support for applications and endpoints, ensuring users across the UK and international offices remain productive with excellent technical assistance. As the DesktopSupport Engineer, you will be part of a well-established team sitting within the wider IT department. Reporting directly to the Service Desk … Manager, you'll collaborate closely with your colleagues to keep support services seamless and support departmental objectives. Key responsibilities of this IT Support Engineer role will include: Triage and respond to incidents and service requests remotely and in person across global offices. Assist and mentor members of More ❯
SC Cleared*** Second line Technical Support (Desktop Migration) Cardiff or Bristol or Feltham or Cheltenham or Brockworth (Multiple roles available) 6 Month contract initially, good scope for extension £300 - £350 p/d (Umbrella-PAYE) One of our blue chip clients are looking for a number of Second … line Technical Support (Desktop Migration) Engineers to join the team on a long term programme of work. The role requires direct experience in managing desktops, including tasks such as PC imaging and device management, along with extensive knowledge of computer hardware, networks, and the ability to troubleshoot systems … and applications. Key responsibilities: * Provide break/fix support for desktops, laptops, and peripherals * Re-image devices and reinstall/configure applications as needed * Troubleshoot Windows OS, hardware, and enterprise applications * Coordinate with third-party vendors for escalations and hardware replacements * Document issues and resolutions in the IT service More ❯
DesktopSupport Manager - Central London - £40,000 - £50,000 I am working with an exiting MSP that is expanding their team. They are looking for someone to manage a team of approximately 7 Engineers (1st-3rd Line) Role: DesktopSupport Manager Salary: £40-50k Location … Meeting with C-Level Exec's Building a team 3rd/4th line level knowledge of (4 of the following): Active Directory Networking Windows Desktop Structured Cabling Veaam Back-ups Virtualisation This knowledge is needed as you will provide technical guidance for your team whilst also focusing on manging More ❯
DesktopSupport Engineer A global investment manager is adding an experienced desktopsupport engineer to their London operations but will have global responsibility. To be considered for this position you must have strong experience within the buyside financial services industry. Required experience Focused on delivering exceptional More ❯
DesktopSupport Engineer A global investment manager is adding an experienced desktopsupport engineer to their London operations but will have global responsibility. To be considered for this position you must have strong experience within the buyside financial services industry. Required experience Focused on delivering exceptional More ❯
DesktopSupport Engineer - 5 days onsite - INSIDE IR35 We are working exclusively with one of the largest Financial Services company's in the world. We are looking for an experienced DesktopSupport Engineer to join another individual to look after the local office. Apart from the … requirement is high quality customer service. Expected Technical Experience: Microsoft Windows o/s (Windows 10) - working knowledge of build, configuration and registry settings. Desktop hardware architecture. SCCM experience including OS deployment, application deployment, fault finding, monitoring and reporting. Microsoft Office suite - configuration, templates, macros, add-ins, advanced features More ❯
Per Annum Contract: Fixed term: 1 year (12-months) Type : Full-time, Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT Support professional looking to make a tangible impact in the NHS? An NHS Trust in the South East is seeking a Unified DesktopSupport … clinical and non-clinical services. What Youll Be Doing: Participate in Trust-wide equipment refresh programmes, ensuring seamless transitions with minimal disruption. Provide technical support and exceptional customer service to users at various hospital locations. Collaborate with other Digital Services teams including Service Desk, DesktopSupport, and … Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ years). Strong knowledge of Windows 10, Microsoft Active Directory, SCCM, RDP, and More ❯
DesktopSupport Engineer – Bilingual (English & Japanese) 📍 Central London – 5 Days Onsite 💰 £150 per day – Inside IR35 🕐 Initial 6 Months ✅ Fluent in English & Japanese ✅ 2nd Line IT Support – 3+ years’ experience ✅ Hardware, Software & Network Troubleshooting ✅ Ticketing Systems & IT Service Management ✅ Customer-focused with excellent problem-solving You’ll … be joining a dynamic team providing 2nd Line IT Support across a global financial services environment. You'll be the go-to for diagnosing and resolving issues across desktops, laptops, mobile devices, and conferencing equipment. This is a hands-on role – you’ll be based at the Technology Bar … calls, and emails. You’ll also perform daily checks across devices and infrastructure, escalating to 3rd line where needed. The Role Provide hands-on support across desktop, laptop, and mobile devices Manage incidents, service requests, and escalations via ticketing systems Build and configure laptops and PCs using SCCM More ❯
DesktopSupport Engineer – Bilingual (English & Japanese) 📍 Central London – 5 Days Onsite 💰 £150 per day – Inside IR35 🕐 Initial 6 Months ✅ Fluent in English & Japanese ✅ 2nd Line IT Support – 3+ years’ experience ✅ Hardware, Software & Network Troubleshooting ✅ Ticketing Systems & IT Service Management ✅ Customer-focused with excellent problem-solving You’ll … be joining a dynamic team providing 2nd Line IT Support across a global financial services environment. You'll be the go-to for diagnosing and resolving issues across desktops, laptops, mobile devices, and conferencing equipment. This is a hands-on role – you’ll be based at the Technology Bar … calls, and emails. You’ll also perform daily checks across devices and infrastructure, escalating to 3rd line where needed. The Role Provide hands-on support across desktop, laptop, and mobile devices Manage incidents, service requests, and escalations via ticketing systems Build and configure laptops and PCs using SCCM More ❯
Apple macOS DesktopSupport/Tech Bar (Must be SC Cleared) Outside IR35/£200 per day/6-month contract On-site, 5 days per week in Whitechapel, London DesktopSupport/Tech Bar Engineer sought, to provide Central Government VIP and senior stakeholder user … white-glove support, with their macOS devices. You will be supporting users with and Apple macOS devices and Google Pixel phones. Troubleshooting and resolving hardware and software incidents using ServiceNow for asset management, reporting and requests. It is an essential requirement that you have security clearance and apple macOS More ❯
london (whitechapel), south east england, united kingdom
Refreshing Recruitment Ltd
Apple macOS DesktopSupport/Tech Bar (Must be SC Cleared) Outside IR35/£200 per day/6-month contract On-site, 5 days per week in Whitechapel, London DesktopSupport/Tech Bar Engineer sought, to provide Central Government VIP and senior stakeholder user … white-glove support, with their macOS devices. You will be supporting users with and Apple macOS devices and Google Pixel phones. Troubleshooting and resolving hardware and software incidents using ServiceNow for asset management, reporting and requests. It is an essential requirement that you have security clearance and apple macOS More ❯
Job Description: Job Title: IT DesktopSupport Technician Job Type & Location: Onsite || Witney, Oxfordshire, UK || Backfill Support/Secondary Support This role is for a Backfill/Secondary Support candidate who would be able to provide support in the absence of the primary engineer … and will be called on a certain notice period to come onsite and provide the necessary support services Job Requirements: Technical Minimum 3 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without … or customer security compliance requirements. •Experience in installing, technical troubleshooting and fixing desktops, printers, laptop, and other computer peripherals hardware problems as well as desktop applications. Basic knowledge of enterprise LAN and WAN setups and concepts. Ability to perform smart hand activity under instruction-based activities at sites. Ability More ❯
