DesktopSupport Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a DesktopSupport Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful … hardware. Process leaver devices. Undertake antivirus scanning and removing any items raised by security. Recognising and escalating more difficult problems to solve to appropriate support groups. Creating and maintaining operational documentation if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and … providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level 1 support. Experience providing support as a DesktopSupport/Technical Remote Support, providing more »
DesktopSupport Engineer | Brentford | 6 month contract | Inside IR 35 | £140 Per Day Experis have partnered with a IT Services Provider looking to recruit a DesktopSupport Engineer with strong customer service and troubleshooting skills to resolve all technical issues for a particular client. The successful … hardware. Process leaver devices. Undertake antivirus scanning and removing any items raised by security. Recognising and escalating more difficult problems to solve to appropriate support groups. Creating and maintaining operational documentation if required. Actively participating as a strategic member of the technology team, including participating in team meetings, and … providing technical support for managed service clients. Providing VIP support. Key Experience Required: Experience in Servicenow ITSM for Incident/Request and Asset Management. Experience in Microsoft Windows desktop level 1 support. Experience providing support as a DesktopSupport/Technical Remote Support, providing more »
Hounslow, Greater London, Isleworth, United Kingdom
IF Recruitment
Responsibilities: The DesktopSupport Engineer will be responsible for supporting all end users relating to hardware and software. Managing Incident and Task queues (Servicenow) troubleshooting and managing relatively simple hardware and work setting issues ensuring incident and task records are updated along with communicating the end user. Imaging … and rebuilt or disposed of accordingly. Undertaking Antivirus scanning and removing any items raised by security. Recognizing and escalating more difficult problems to appropriate support groups Skills: Experience in Servicenow ITSM for Incident/Request and Asset Management 2+ years of experience in Microsoft Windows desktop level … support 2+ years of providing support as a DesktopSupport/Technical Remote Support, providing End User Support and Customer Service Experience of working in a medium/large corporate environment Must be able to be both a team player and be able to more »
The EUS Engineer works as part of a large team providing support to internal Capita customers or to external clients. The role includes taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for … fault resolution. What you will be doing: •Taking ownership and responsibility of queries, incidents and service requests, changes assigned to the Desktopsupport queues and following departmental and Capita procedures for fault resolution•Completing approved work requests accurately within the agreed SLA•Performing administration of software distribution … desktop security and remote support tools and utilities•Installing, configuring, and ensuring the on-going usability of desktop computers, peripheral equipment and software•Performing general preventative and remedial maintenance tasks on computers, laptops, printers and any other authorised peripheral equipment•Providing user data and application recovery•Using more »