Hounslow, Greater London, Brentford, United Kingdom
Uxbridge Employment Agency
2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
2nd Line DesktopSupport Engineer£30,000 + On-call AllowanceBrentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 and … device builds.This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What you’ll … be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising with global More ❯
loves getting stuck into hands-on tech, thrives on variety, and enjoys making life easier for others, this one's for you. We're on the hunt for a DesktopSupport Engineer to join a friendly, fast-moving team supporting schools with all things IT. You'll be right at the heart of the action - whether it's … resolving a tricky support ticket, rolling out a new batch of laptops, or helping a teacher get their tech back on track before class starts. This is a practical, people-focused role with lots of autonomy, tons of variety, and real opportunities to grow. What you'll be doing Your week might include: Providing 1st and 2nd line desktopsupport on-site across multiple school locations Troubleshooting Windows, Chromebooks, printers, and classroom tech Supporting users face-to-face with calm, confident communication Managing support tickets and collaborating with the helpdesk team Liaising with third-party suppliers when escalation is needed Auditing school IT environments and recommending improvements No two days will be the same - and that More ❯
