IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
IT DesktopSupport Analyst/IT Support Specialist A fantastic opportunity has arisen for a IT DesktopSupport Analyst/IT Support Specialist to join our London based global law firm on a permanent basis. IT DesktopSupport Analyst/IT Support Specialist Responsibilities and Duties: Primarily the team will provide … remote support to colleagues globally, however there will be desk side or meeting room support required on premise. The team will need to work together to ensure that where possible the support hotline always has coverage. All requests for support must be logged in our ITSM (ServiceNow) accurately whether they have been received by phone, email … with aim of finding a viable workaround and/or a permanent solution. Escalate issues that are not possible to resolve due to knowledge or access to 2nd line support, or if the guidance states escalate to the appropriate team such as IT Infrastructure or IT Applications & Development, or external supplier support. Deputise for the senior IT SupportMore ❯
Our client, a growing enterprise seeking to enhance its IT operations, is looking for a DesktopSupport Engineer to deliver high-quality 1st and 2nd line support across the business. This user-facing role requires strong communication skills, a solid technical foundation, and a proactive approach to troubleshooting. You’ll be part of a collaborative IT Operations … team focused on service excellence and continuous improvement. Key Responsibilities Deliver responsive and effective 1st and 2nd line support to internal users, both remotely and onsite. Diagnose and resolve hardware, software, and network issues, escalating when necessary. Manage and maintain user accounts, permissions, and group policies in Active Directory. Provide technical support for Microsoft 365 applications, Windows OS … and mobile devices. Act as the first point of contact for service desk tickets, ensuring timely resolution and clear communication. Support hardware provisioning, setup, and troubleshooting including laptops, desktops, and peripherals. Collaborate with 3rd line engineers on escalations and contribute to IT documentation and knowledge sharing. Maintain asset tracking and ensure compliance with IT policies and procedures. Key Requirements More ❯
SC CLEARED*** DesktopSupport Engineer 6 Month contract initially Based: Onsite in London Rate: Market rates (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We a great opportunity … for a DesktopSupport Engineer on a great program of work. Key Responsibilities: * Win-10 Desktop and Laptop Build - Refurbishment, OS Installation, Application installation via Azure AD. * Providing support for Desktop/Laptop in MMD infrastructure * CMDB Management * Providing DesktopSupport and addressing tickets for WIN-10/11 Deployment related issues and … requests. * Hand hold customer in installation of any applications, 1st Level of support * Troubleshooting and resolving users' desktop/laptop/tablets/phone issues remotely * Identification, troubleshooting and resolution of various services running on Windows-10/11 Operating system * Management of End to End Infrastructure from Windows 10/11 Devices, Core Applications and management of More ❯
groups and a major player in the economy for over 160 years, we support25 million clientsevery day with more than126,000 staffin65 countries We're looking for a Trainee DesktopSupport Analyst to join the dynamic and motivated IT infrastructure teams on a digital transformation journey! About the team: Within the Societe Generale group, GTS (Global Technology Services … are responsible for defining the technical strategy and vision for their respective disciplines. Our vision within GTS is to provide cost-effective, state-of-the-art technology services and support based on real-time infrastructure shared by our respective business lines, requiring compliance with common standards, policies and security. The DWS (Digital Workplace Services) entity oversees workstation (desktop and laptop computers, printing) ecosystem, collaboration tools (telephony, messaging, etc.) and associated services (user support, antivirus, etc.) Its mission is to provide the Group's employees with a fluid, mobile, secure and intuitive digital work environment, with an optimal environmental and social impact. Summary of Key Purposes of the Role: To work in a fast-paced pressurised environment. More ❯
driven by passion and purpose. Our passion for technology is matched by our commitment to empowering our employees worldwide. The Opportunity: We are seeking an enthusiastic, personable, and qualified DesktopSupport Engineer - Microsoft, Azure, O365 to join our team. In this role, you will provide end-user desktopsupport to multiple users operating Windows, Exchange, and … Office 365 environments. The DesktopSupport Engineer - Microsoft, Azure, O365 will handle desktopsupport and server administration for client issues, responding to Level 1 and 2 service tickets. You will collaborate with a team and escalate issues as needed, also liaising with third-party vendors for warranty repairs. This role may involve supporting a flagship client … or multiple clients in London . What you will do: Resolve Level 1 and 2 support cases related to end-user issues, infrastructure, and projects. Set appropriate client expectations during troubleshooting. Handle incidents involving Mail/Office 365, connectivity, VIP workstations, file restores, remote access, password resets, and network printers. Perform system maintenance such as patching, upgrades, and critical More ❯
and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Corporate: Engage in a deep variety of business-critical … resources and operational oversight, you'll have the opportunity to optimize processes and implement game-changing policies. Responsibilities Position Purpose: The primary job function will focus on the global support of desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. Primary Accountabilities/… Responsibilities: Work collaboratively across Business, IT Operations, IT Applications teams to quickly resolve desktop issues, set up and maintain desktop configurations and fine tuning, and keep desktops current with the latest patches and updates. Responsibility for resolution of incidents assigned via the Incident Management System by monitoring the ticketing queue to prioritize, allocate, and ensure timely resolution of More ❯
DesktopSupport Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯
DesktopSupport Engineer – Trade Floor Environment 💷 £300–£350 per day | Inside IR35 | Central London (5 days on site) 📆 Initial 6-month contract | Long-term potential You’ll be working for a financial institution in the City, delivering first and second line IT support to users in a high-pressure trading floor environment. You’ll be the face … and supporting everything from desktops to market data feeds. ✅ What you’ll be doing: Supporting trading desk and back office users in a fast-paced, high-performance environment Managing support tickets end-to-end — from logging to closure Installing and maintaining desktop hardware, software, and peripherals Supporting collaboration tools like O365, Teams, Exchange and more Collaborating with infrastructure … telecoms, and networking teams Assisting the Trade Floor Support Lead and contributing to ad hoc projects 🔧 What you’ll need: Experience supporting trading or financial services users Familiarity in supporting electronic trading, and market data technology in both Front and back office situations. Proven experience supporting Windows 10/11 desktops in a professional environment Strong hands-on skills More ❯
IT Systems Network Support Engineer Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT. You will be working in a small team managing the day-to-day … technology infrastructure to ensure that the Bank can operate efficiently. Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing … IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets More ❯
Hounslow, Greater London, Brentford, United Kingdom
Uxbridge Employment Agency
2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We’re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You’ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You’ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you’ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
2nd Line DesktopSupport Engineer £30,000 + On-call Allowance Brentford (On-site) Are you a hands-on 2nd Line DesktopSupport Engineer who thrives in a professional, fast-paced IT support environment? We re looking for someone with strong troubleshooting skills, excellent end-user support capabilities, and confidence across Windows 11, O365 … and device builds. This is a full-time, permanent role based at a high-profile site near Brentford. You ll be providing onsite 2nd Line Support, managing user tickets, escalating issues, and performing physical device builds. You ll also take part in a paid on-call rota (1 in 4 weeks), with some occasional travel to nearby sites. What … you ll be doing: Resolving 2nd line support queries across desktop, network and mobile environments Building laptops/PCs using tools such as Intune Autopilot or SCCM Supporting Office 365, Windows 11 and AV tools like Zoom/MS Teams Troubleshooting remote access (VPN) and mobile device issues (iPhone) Updating the Asset Management system and maintaining documentation Liaising More ❯
DesktopSupport Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … DesktopSupport Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA , providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktopsupport for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯
DesktopSupport Technician – Investment Bank (Inside IR35) On-site | London | Contract - 6 months rolling | Inside IR35 Are you an experienced IT support professional with a passion for delivering exceptional, white-glove service in a high-pressure, executive-level environment? We're working with a globally respected investment banking firm - who are looking to bring on board a … DesktopSupport Technician to provide dedicated VIP and C-suite support across their London and EMEA region. The Role In this role, you’ll take ownership of VIP support across EMEA , providing best-in-class end-user assistance, handling critical incidents, and leading service improvement initiatives. You’ll need to be confident, proactive, and technically skilled … someone who can hit the ground running and take full responsibility from incident through to resolution. Key Responsibilities Deliver white-glove support to C-suite and senior stakeholders across EMEA Take the lead on desktopsupport for internal users (predominantly Lenovo/Apple) Troubleshoot, diagnose, and resolve technical issues efficiently and professionally Provide incident and trend analysis More ❯
Senior DesktopSupport Technician (onsite) page is loaded Senior DesktopSupport Technician (onsite) Apply locations London time type Full time posted on Posted Yesterday job requisition id 66881 At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is … that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. As a Senior DesktopSupport Technician, you will be primarily responsible for supporting our global end user client excellence effort, via telephone and other remote troubleshooting tools. Also, the support of … London based installations/upgrades of desktop/laptop and mobile computing devices. You will support and help troubleshoot Audio-Visual technologies such as video conferencing and IPTV on a day-today basis as well as work closely with hardware vendors and internal technical support groups. Another part of your role will be to handle systems, and More ❯
Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk - DesktopSupport Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization known for its client-first culture, strong values, and forward-thinking approach to technology and service … delivery. In this role, you'll be the face of the IT team - providing critical desktop and remote support to internal users across multiple global locations. You'll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with vendors, contractors, and building management on IT installations Working More ❯
DesktopSupport Analyst ?" Bank ?" City London We are looking to recruit a Desktop Analyst with at least 5 years experience of working in DesktopSupport from 1 st to 3 rd level in a banking environment. You ideally have experience of working within a banking environment and understanding the banking arena. Responsible for the full … range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root … cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry’s -SLA targets -Ad-hoc project involvement Main skills required are: -Experience supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system More ❯
Helpdesk and DesktopSupport Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and DesktopSupport Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. … Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using Remote Assistance -Active Directory user starter/leaver process -Customer facing, support of … internal banking staff, VIPs -Maintenance and support of desktops, laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study More ❯
Your new company An Investment Management Firm based in Henley-On-Thames (Need to be able to commute to the office). Your new role Senior DesktopSupport Analyst What you'll need to succeed Excellent customer service and communications skills. Previous experience doing VIP Support/C-Suite support is highly preferable. In-depth experience … in a customer-facing 'desktop' support role, preferably gained within the financial services sector and/or highly pressurised environment Prior experience in a senior position within a technical role with a consistent record of ownership, accountability, and where you were responsible for delivering solutions to complex problems Up-to-date knowledge of technologies, equipment and software appropriate … to business, including Windows operating systems, macOS, iPad, iPhone, Microsoft and Mac Applications and Network fundamentals Network and Telephony patching experience Audio Visual support and troubleshooting experience Preferably knowledge of ITIL V3/4 Foundation Microsoft Certification or equivalent experience (Nice to have) What you'll get in return An exciting opportunity to join an international organisation working with More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data … and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures. This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure. … The Opportunity: Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly More ❯
The Service Desk role is to provide professional and effective first and second level support to all News Corp business users and departments globally on various networks and computer systems within the organization, onsite or remotely. Experience: Minimum 12 months Service Centre experience in a corporate environment Proven experience working directly with multiple levels of customers, including senior management More ❯
ITC Infotech is looking for a DesktopSupport Engineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
ITC Infotech is looking for a DesktopSupport Engineer to join our team in London, United Kingdom. Your X-Factor Work ethic - You are a consummate professional. Aptitude - You have an innate capacity to transition from project to project without skipping a beat. Communication - You have excellent written and verbal communication skills for coordination across projects and teams. … to succeed paired with a continuous hunger to learn. Leadership - You are trusted, empathetic, accountable, and empower others around you. Job Summary: As an L2 IT Specialist for Hotel Support, this candidate will play a crucial role in providing advanced technical support to hotel staff and guests. Your responsibilities will involve troubleshooting complex IT issues, managing IT infrastructure … IT operations within the hotel environment. This role requires a strong technical background, excellent problem-solving skills, and the ability to handle more advanced IT challenges. Responsibilities: Advanced Technical Support: Provide second-level technical support for complex IT issues escalated from the 1st level support team. Troubleshoot and resolve hardware, software, network, and system-related problems. Perform More ❯
DesktopSupport Engineer – Central London – Windows, Exchange, Citrix, TCP/IP- £55,000 - £65,000 A boutique sized asset manager based in Central London is currently looking to hire a talented DesktopSupport Engineer. The successful candidate will be the sole technical person onsite and in this role you will be providing technical support and … Daily responsibilities will include: identifying, diagnosing and resolving technical issues. Escalating issues and facilitating user assistance. Configuring and repairing work stations and project involvement. To be considered for the DesktopSupport Engineer role you will require the following skill-set: Solid background in DesktopSupport Windows Exchange Citrix Active Directory This is a fantastic opportunity to … work with the highest calibre of staff then please apply now. For immediate inquiries please contact Harriet Lamplugh de Smith at Harrington Starr on 07906 861860/harriet@harringtonstarr.com DesktopSupport Engineer – Central London – Windows, Exchange, Citrix, TCP/IP More ❯
