We are looking for a 3-4years experience DesktopSupport Engineer to provide technical assistance to our clients location. Hands on experience on install, upgrade and troubleshoot Desktop/Laptop OS and office and other application software. Work days: 5days a week, work from Office ONLY … Installation and configure Windows 10/11 on Desktop/Laptop Configuration of operating system Language packs ( If any) Configuration of outlook profile, MS Teams and OneDrive Install and configure Office application with other Line of Business Applications Ensure the user profile data is backed up Configure of IE … for workstations Walking customers through installing applications and computer peripherals Guide users with simple, step-by-step instructions Conduct remote troubleshooting OS and Application support, ticket handling on INC, SR Good to have ticketing tool knowledge – SNOW, JIRA, etc. Test alternative pathways until you resolve an issue Customize desktopmore »
We are looking for a 3-4years experience DesktopSupport Engineer to provide technical assistance to our clients location. Hands on experience on install, upgrade and troubleshoot Desktop/Laptop OS and office and other application software. Work days: 5days a week, work from Office ONLY … Installation and configure Windows 10/11 on Desktop/Laptop Configuration of operating system Language packs ( If any) Configuration of outlook profile, MS Teams and OneDrive Install and configure Office application with other Line of Business Applications Ensure the user profile data is backed up Configure of IE … for workstations Walking customers through installing applications and computer peripherals Guide users with simple, step-by-step instructions Conduct remote troubleshooting OS and Application support, ticket handling on INC, SR Good to have ticketing tool knowledge – SNOW, JIRA, etc. Test alternative pathways until you resolve an issue Customize desktopmore »
Zachary Daniels are delighted to be supporting this household retail name in the appointment of an IT Infrastructure Desktopsupport Analyst to bring into their established team. Reporting into the Group IT Manager your role will be to support and develop the Group IT Desktop Function … over their Head Office and Store operations, providing technical assistance to the highest level to all end-users. Key Responsibilities Take ownership of desktopsupport including build, with a strong focus on defining, implementing and documenting standards in line with corporate guidelines Help desk support - answering/… following up/escalating support calls for all IT queries in a professional manner, respecting internal SLA Active Directory Maintenance Managing Employee setup/maintenance and deletion Create/Update training/help files to build/develop end users IT skills Monitor IT systems to pre-empt faults more »
ROLE OVERVIEW//We are recruiting for a Deskside Support Analyst to join the Technology team on a permanent basis. KEY RESPONSIBILITIES//The key responsibilities of this role are set out below and there may be others which are not listed. You may be required on … on-site problem resolution for end user devices and applications, including at desk, over telephone, email and in-person at Tech Hub Troubleshoot and support end-users of the firm’s systems. Install device hardware and application software (laptop and mobile devices). Perform device imaging and configuration (laptop … maintain the users’ computing environments, e.g. creation and maintenance of user account and profiles, home drives, user file security, user email accounts. Troubleshoot and support end-users with logon, printing, file saving, network access, application problems. Assist with deployment and installation of all hardware and software related to client more »