Per Annum Contract: Fixed term: 1 year (12-months) Type : Full-time, Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT Support professional looking to make a tangible impact in the NHS? An NHS Trust in the South East is seeking a Unified DesktopSupport … clinical and non-clinical services. What Youll Be Doing: Participate in Trust-wide equipment refresh programmes, ensuring seamless transitions with minimal disruption. Provide technical support and exceptional customer service to users at various hospital locations. Collaborate with other Digital Services teams including Service Desk, DesktopSupport, and … Infrastructure. Accurately maintain asset records and configuration documentation using ITSM tools. Ensure equipment installations and support align with Trust SLAs and governance standards. What Were Looking For: Proven experience in IT support environments (ideally 5+ years). Strong knowledge of Windows 10, Microsoft Active Directory, SCCM, RDP, and More ❯
This is an excellent opportunity for Deskside Support professionals to be part of leading-edge technology projects. Cognizant’s Cloud, Infrastructure & Security Services Practice provides end-to-end solutions covering architecture, design, implementation, management, and on-going support across the entire enterprise technology infrastructure. Our services include a … resources, while optimizing infrastructure performance and cost. Key Responsibilities : To Act as a first point of contact for end users seeking technical assistance with Desktop & Laptop hardware, Desktop/laptop software, network issues with desktop/laptop, issues with mobile devices and other peripherals. Provide remote desktopsupport to users, resolving technical issues promptly and effectively. Troubleshoot Windows & Mac OS platforms including mobile devices running Apple iOS & Android mobile OS Setup and configuration of end user desktops, laptop, hardware, software, printers, Mobile phones and peripherals. Collaborate with other IT teams to ensure cohesive and comprehensive More ❯
Job Description Deskptop Support Analyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and operating … acceptable service levels are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained More ❯
