Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a multi award-winning Managed Service Provider based in the City of London. This role will involve working onsite at client premises with travel to clients mainly within … the pass mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite DesktopSupport Engineer/2nd Line Technical Support Technician who has good IT troubleshooting and user facing skills. Working as an Onsite DesktopSupport Engineer/… 2nd Line Technical Support Technician you will work at a dedicated client site throughout the week providing face-to-face technical support. When you are not scheduled to attend site you will work alongside the IT Helpdesk/Service Desk Team providing remote support to customers. This is an exciting opportunity to join an industry-leading company that More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Client Server
Trade DesktopSupport Engineer (Windows Trayport Joule) London onsite to £80k Do you have experience of supporting energy market traders on the Trayport Joule trading screen? You could be progressing your career on the Asset Management side of a global Japanese bank as they expand this product offering within the UK. As a Trade DesktopSupport Engineer you will join a small team responsible for building, maintain and administering the desktop IT infrastructure, ensuring it is resilient, secure, reliable and efficient. You'll troubleshoot and resolve operational issues, introduce automation wherever possible and manage the delivery of IT projects. Location/WFH: You'll be based in impressive London based offices, onsite Monday to … management skills You're a technologist, likely to have your own home set up, read/write blogs, attend conferences What's in it for you: As a Trade DesktopSupport Engineer you will earn a competitive package including: Salary to £80k + bonus (c20%) Pension Career advancement Apply now to find out more about this Trade DesktopMore ❯
Bristol, Avon, England, United Kingdom Hybrid / WFH Options
Sanderson
Service Desk, DesktopSupport Engineer, Remote Reporting to the Service Desk Manager, the 1st Tier Support Engineer (DEsktopSupport, Service Desk) will play a key role in providing technical support to clients. The position is primarily focused on Service desk/desktopsupport and Microsoft application admin. and support. Engagement via Umbrella … Company Only; all taxes & NI deducted at source. General responsibilities: Provide 1st and 2nd line technical support via phone, email, remote app. and deskside. Troubleshoot and resolve hardware, software and network issues. Escalate complex issues to 2/3 tier support or vendor. Maintain accurate records of all customer interactions in the ticketing system. Ensure high levels of … you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you. More ❯
DesktopSupport Engineer £38k + Benefits, London Bench IT are looking to onboard a DesktopSupport Engineer for a dedicated managed support service working on site for our customer who are a Global Asset Manager. The successful candidate should have the skills and experience included below; Technical Skills & Competencies Proficient with Operating Systems (Windows …/Windows Server) Microsoft 365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills … Ability to provide step-by-step technical help, both written and verbal Initiative, willingness to seek and achieve improvements to processes and technology Capable of providing white glove VIP support Confidence in resolving issues that require physical presence, such as hardware installations or network configurations Instructing users through a series of actions, either via phone, email or chat Lead More ❯
Lead DesktopSupport Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead DesktopSupport Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and … ensuring first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back … office teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of DesktopSupport Analysts, driving best practice More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Job Board Direct
Junior DesktopSupport London Are you looking to kickstart your career in IT? Join our IT Technician traineeship today. We can offer a home based opportunity that leads to a rewarding job with an annual salary between £18,000-£25,000 per annum. We back our confidence in your job placement with a guaranteed offer for everyone who … completes our IT Traineeship. Junior DesktopSupport - Requirements No prerequisites are needed; we welcome anyone passionate about beginning a career as an IT Technician. Junior DesktopSupport - Responsibilities: Troubleshoot hardware and software issues. Install and configure computer systems and applications. Provide technical support to end-users. Maintain and update IT equipment and peripherals. Monitor system … performance and security. Implement backup and recovery procedures. Conduct routine maintenance tasks. Assist with network troubleshooting and administration. Document and track support tickets and resolutions. Step 1 Online study with 24/7 support from one of our experienced mentors Step 2 CV workshop followed by job interview with one of our recruitment partners in your area. Step More ❯
First Line Desktop IT Support Technician Job DetailsJob Title:First Line Desktop IT Support TechnicianDepartment:IT Support Campus:AltonSalary:Grade 3 Spine Point 11 - £24,299.61Contract Type:Permanent/Full TimeAbout the RoleHSDC is seeking a First Line IT Support Technician to work within the IT Support Team providing day-to-day IT … support to staff and students at our Havant and South Downs campuses.Reporting to the Team Leader, and working under the supervision of existing IT Technicians, the post holder will be responsible for “owning” IT support requests from initiation through to their successful resolution.Responsibilities You will be responsible for: Provide exceptional desktop IT support combined with excellent … customer service to staff and students To be responsible for the maintenance and support of all College owned IT systems, and provide operational support to the IT Services Team Leader, IT Technicians, and Senior IT Technicians Deployment and maintenance of all software and hardware products throughout the end-user College IT estate (including, but not limited to, laptops More ❯
ion mobility spectrometry, radiation detection, and optical inspection. Our products serve critical sectors including aviation, border security, law enforcement, and infrastructure protection. Role Overview We are seeking a skilled DesktopSupport Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktopsupport across all EMEA locations … issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktopsupport availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Qualifications: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer supportMore ❯
ion mobility spectrometry, radiation detection, and optical inspection. Our products serve critical sectors including aviation, border security, law enforcement, and infrastructure protection. Role Overview We are seeking a skilled DesktopSupport Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktopsupport across all EMEA locations … issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktopsupport availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Qualifications: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer supportMore ❯
ion mobility spectrometry, radiation detection, and optical inspection. Our products serve critical sectors including aviation, border security, law enforcement, and infrastructure protection. Role Overview We are seeking a skilled DesktopSupport Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktopsupport across all EMEA locations … issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktopsupport availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Qualifications: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer supportMore ❯
ion mobility spectrometry, radiation detection, and optical inspection. Our products serve critical sectors including aviation, border security, law enforcement, and infrastructure protection. Role Overview We are seeking a skilled DesktopSupport Administrator to join our team at the Redhill, UK site. This role is pivotal in delivering high-quality IT desktopsupport across all EMEA locations … issues on desktops, laptops, and mobile devices. Install, configure, and maintain operating systems and application software. Collaborate with IT colleagues to implement new technologies and system upgrades. Provide remote support to users across multiple EMEA sites. Ensure continuous desktopsupport availability to enable uninterrupted user productivity. Actively contribute to team discussions and knowledge sharing. Assist in developing … IT solutions aligned with business goals. Create and maintain comprehensive documentation for IT systems and processes. Qualifications: Proven experience in desktop support. Strong written and verbal communication skills. Ability to write clear and concise work instructions. Capable of working independently with minimal supervision. Self-motivated with a proactive approach to problem-solving. Previous experience in a customer supportMore ❯
Devonshire Hayes have partnered with a great organisation to help them secure a 2nd Line Team Lead/DesktopSupport Team Lead to lead a team on 5 engineers. This is a hands-on technical leadership role, responsible for managing the day-to-day operations of the 2nd Line Support team, ensuring high-quality service delivery, and … providing escalation support for complex technical issues. Proven experience of leading 2nd Line/DesktopSupport teams Strong knowledge of: Microsoft 365 administration (Exchange Online, Teams, SharePoint). Windows 10/11 and Windows Server environments. Active Directory, Group Policy, and user management. Networking fundamentals (DNS, DHCP, TCP/IP, VPN). Hardware support and troubleshooting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
BCT Resourcing
Position: DesktopSupport Engineer Location: Remote Salary: £30,000 depends on the experience Due to the organic business growth in recent years for one of our key client, they are looking to recruit a DesktopSupport Engineer for their London office.The Role & Responsibilities:Supporting, configuring and deploying Windows 7/10Supporting Microsoft Office 2013Proactively working to More ❯
IT Support Technical Analyst DesktopSupport Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT … support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all More ❯
IT Support Technical Analyst DesktopSupport Manchester £30K-£36K+ We are looking for a strong IT Support Technical Analyst to work for an exciting client in Manchester, the successful candidates will need the below skills. Main Responsibilities: Resolving incidents & requests in line with the defined ITIL based processes and to agreed Business service levels. Delivering IT … support and troubleshooting for end users in a predominant Windows environment. Day to day monitoring and management of infrastructure in the field. Identifying areas of improvement and implementing corrective action to better Group IT Service Delivery. Engagement in new and upcoming IT related projects relating to upgrades and service improvement. Representing Group IT within the business and at all More ❯
2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £16 P/H Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting … hardware and software issues, and supporting general desktop management. Responsibilities: Provide 2nd line technical support for end users, resolving escalated incidents and service requests. Rebuild, configure, and deploy laptops and desktops to company standards. Perform hardware diagnostics, repairs, and upgrades as required. Assist with software installations, updates, and general device management. Maintain accurate records of work carried out … including asset tracking and documentation. Collaborate closely with the wider IT team to ensure efficient issue resolution and service delivery. Skills: Proven experience in a 2nd Line DesktopSupport or similar IT support role. Strong hands-on experience rebuilding and configuring laptops/desktops. Good knowledge of Windows 10/11 environments. Familiarity with general desktopMore ❯
DesktopSupport Officer This is an on-campus 1 st and 2 nd line IT support position which plays a pivotal role within the Information and Digital Services department, providing excellent customer service and technical advice to the Universitys staff, students, partners and visitors. Reporting to the Campus IDS Manager, you will be a member of the … End-User Computing team where you will play a key role in delivering high-quality IT support services. You will help support the department by adhering to ITIL incident, problem and change management processes and be an ambassador for best practise and relationship building across this diverse user base. Solid experience of IT account management, IT troubleshooting, analysing More ❯
IT DesktopSupport About roleAs an IT Technical Support with expertise in IT Administration, you will collaborate with our client's department. You will be responsible for IT Management.Our client is currently looking for a recruit to join their current team, below are the job details for your reference:You can also ask our friendly recruitment team … in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology-enabled mobilised teams provide high quality, scalable expertise, and support across a wide range of customers in the UK. They are a company where people matter. They are diverse, flexible, and open. We are looking to recruit a Technical … Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters. Typically, a Technical Operative 1 will More ❯
swindon, wiltshire, south west england, united kingdom
Thermo Fisher Scientific
and LVP. The Swindon facility offers extensive development and commercial capabilities for sterile dosage forms, including liquid vials, commercial fill finish lines, primary and secondary packaging vials. The Deskside Support Engineer ( IT Support, Deskside IT Support) ensures the continued operation of desktop and laptop equipment, associated peripherals for both local and remote staff within the EMEA … region. Reporting to an IT Manager, you will prioritise your own time and resources to efficiently meet SLA's and support local operational activities. This is an excellent opportunity for a customer-facing IT support professional who can work independently to play a key role in providing technical support to our colleagues at our Swindon site You … may also be asked (as one off support visits) to travel to Newport in Wales when cover is required. Responsibilities: Hardware and software incident resolution for on-site and remote users within the defined Service Level Agreements (SLAs), using standard remote-control tools. Support existing and new IT infrastructure and applications for designated function/site/application More ❯
services. We operate in different locations which includes UK, France, Germany and Belgium. Where you'll be working: It is a London based contractual opportunity across different location VIP support -L3 Level Required Exp. -10+yrs Work location -London Tenure -6 months No Sponsorship provided for this role. Position Responsibilities and Functions We're specifically looking for individuals with … extensive DesktopSupport experience, particularly at the L3 level, with a knack for handling white glove services. These resources should meet the following executive-level support expectations: Capable of providing both onsite and remote support for AV setups, mobile devices, and specialized applications like Reuters, ensuring seamless executive workflows. Proactively resolve issues using tools such as … ServiceNow, GenAI bots, and predictive diagnostics. Deliver tailored, empathetic support based on executive user needs. They should be prepared for urgent escalations, including advanced troubleshooting and fast vendor coordination. The candidates should be able to commute within a reasonable time and have a proven track record of handling executive-level support. The Package We offer a competitive salary and More ❯
Cambridge, Cambridgeshire, England, United Kingdom
ALTERED RESOURCING LTD
Onsite DesktopSupport Engineer Please note: this is an on-site role in Cambridge.About the roleThis is an exciting opportunity to join an energetic, dynamic and driven team focused on improving user performance, mitigating risk and increasing business agility. The position will involve providing onsite desk side support work based in the Cambridge area supporting users with … deliverables, therefore we require engineers who are willing to be flexible in this respect (remuneration is given for all out of hours work).Your part to play Troubleshoot client support incidents, liaising with users at the clients site. This role requires your full time attendance on the client site supporting customers accessing IT services. Helping solve technical issues with … hardware and software) Liaising directly with end users to resolve any problems, as directed by the Service Desk Manager or on site key contact. Logging and triage of technical support requests over the telephone, face to face or by email within the ITSM tool. Using remote control tools and technologies to assist end users’ as required Documenting systems and More ❯
Desktop & MS 365 Teams Support Engineer - London - URGENT Location: Paddington, London (office-based Monday-Thursday, remote Friday) Day rate: £Negotiable (Inside IR35) Contract: 6 months (with potential extension) Role Overview: We are seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our … colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. Key Responsibilities: Deliver outstanding second line support for all desktop, laptop, and mobile device issues, with a focus on Windows platforms and … MS 365 Teams. Act as the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on More ❯
We are seeking a Deskside Support Specialist to join our IT support team in London. This is a hands-on technical role providing on-site support to our client's customers across various locations as required. The successful candidate will be involved in both BAU (Business As Usual) support and project/backfill activities. This position … offers an excellent opportunity for an experienced IT support professional who enjoys variety, problem-solving, and working directly with end users in a dynamic environment. Key Responsibilities Provide deskside and remote IT support to users across multiple customer sites. Deliver hardware and software troubleshooting, configuration, and deployment. Assist with project-related IT activities and provide backfill support … line with SLAs. Maintain accurate documentation and asset records. Collaborate with other IT teams to ensure seamless service delivery. Skills & Experience Required Previous experience in a deskside or field support role. Strong knowledge of Windows operating systems and Microsoft 365. Good understanding of hardware troubleshooting and peripheral setup. Excellent communication and customer service skills. Full UK driving licence Must More ❯
AV Desktop/Helpdesk Support Engineer - I am looking for a seriously good technically proficient Guru in the world of AV, supporting integrated AV systems. You will need to have the ability to diagnose system faults remotely and come up with new and ingenius way to fix issues. You will be able to communicate in a professional manner … you have the relevant AV knowledge that encompasses the below please send your CV asap. Crestron control/switching Audio DSP, Audinate Dante QSC Q-SYS Installation, Integration, Commissioning, Support, Service, Maintenance, desktop Lighting, sound, audio VC Poly, MTRs, Teams, Zoom Boardrooms, Meeting rooms, Learning spaces, Auditoria, Corporate AV IT networks, Cisco, Draytek, Microsoft Logitech, Yealink, Neat, Bose … LEGALLY AND SHOW A CLEARLY DEFINED SKILL SET WITHIN THE CV AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHING BERKS BERKSHIRE BUCKS BUCKINGHAMSHIRE BUCKS SURREY LONDON More ❯
2nd Line Desktop Engineer Location: Carlisle (Onsite) Duration: 3 Months+ Rate: £16 P/H Khuda Technology is seeking a skilled 2nd Line Desktop Engineer to join our clients team on a 3-month contract based onsite in Carlisle. The role involves providing hands-on technical support, with a strong focus on rebuilding and configuring laptops, troubleshooting More ❯