DesktopSupport Analyst/2nd Line Support Engineer - ServiceNow, Ticket Management, AD/GP, O365, MS Teams, MS Azure, InTune/SCCM, ITIL, IT Customer Service (Internal User Base), VIP Support. Permanent, London/Hybrid, c.£50k - £55k+Bonus +Benefits Global Law Firm seeks DesktopSupport Analyst/2nd Line Support Engineer to support users in the UK office. You will work alongside the service desk team and provide support to a user base of around 1300 lawyers and business support staff using a range of technologies at the deskside. The main focus of the role will be to provide high quality 2nd line IT support relating to desktop … Windows Server/Azure, SCCM and InTune Endpoint Manager (mobile devices) inc imaging, Citrix, LAN/WAN/VPN connections, DNS/DHCP settings etc. The majority of the support work will be undertaken at the deskside but with some additional work undertaken over the phone and via remote sessions for escalated 2nd line issues. You play a key More ❯
Trade Floor Support Engineer – 3-month contract – London My Customer is seeking a Trade Floor Support Engineer to join our dynamic team supporting high-performance users, including Traders and VIPs, in a high-pressure financial services setting. As a key member of the IT support team, you will provide hands-on desktopsupport up to … critical to business success. You’ll need a keen eye for prioritisation, excellent communication skills, and the ability to work under pressure with professionalism and urgency. The Trade Floor Support Engineer is required onsite 5 days a week in Victoria, London Key Responsibilities of the Trade Floor Support Engineer Provide 1st and 2nd line desktopsupport … traders, front-office staff, and VIP users Troubleshoot hardware, software, and bespoke application issues efficiently Manage and resolve incidents using service desk tools (Avanti preferred, ServiceNow and others acceptable) Support Microsoft 365 environment and related technologies Provide meeting room and AV support to ensure high service availability Support and deploy desktops, laptops, and mobile devices using tools More ❯
Junior Infrastructure/DesktopSupport Engineer Purpose of Role An opportunity has arisen for Junior Infrastructure/DesktopSupport Engineer. The successful candidate will be required to work from the office 5 days a week and perform out-of-hours, on-call duties when required. Supporting all areas of the business with their Information Technology and … Communication Technology needs. Supporting the company’s infrastructure, PC’s, Servers, Switches Firewalls and associated hardware. Key Responsibilities: 1st line support for in-house applications and ad-hoc operational issues (training will be provided). PC hardware and software builds. Systems Administration (Active Directory, MS Exchange, Azure, Microsoft 365, Juniper and Linux systems etc.). Telephone administration and setup More ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe £30,000 - £40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills Keywords; IT SupportMore ❯
loves getting stuck into hands-on tech, thrives on variety, and enjoys making life easier for others, this one's for you. We're on the hunt for a DesktopSupport Engineer to join a friendly, fast-moving team supporting schools with all things IT. You'll be right at the heart of the action - whether it's … resolving a tricky support ticket, rolling out a new batch of laptops, or helping a teacher get their tech back on track before class starts. This is a practical, people-focused role with lots of autonomy, tons of variety, and real opportunities to grow. What you'll be doing Your week might include: Providing 1st and 2nd line desktopsupport on-site across multiple school locations Troubleshooting Windows, Chromebooks, printers, and classroom tech Supporting users face-to-face with calm, confident communication Managing support tickets and collaborating with the helpdesk team Liaising with third-party suppliers when escalation is needed Auditing school IT environments and recommending improvements No two days will be the same - and that More ❯
DesktopSupport, Security Access Control (Security Tech) High Wycombe 30,000 - 40,000 + Training + Progression + Private Medical + Life Insurance Are you a Security Access Control installer or similar looking to work for an industry leading manufacuturer in Security Access Control? Do you want to join a global organisation that offers a best in class … their careers and become industry experts? On offer is the chance to work 1 on 1 with industry experts daily to help guide you through the industry as you support them installing some of the most high-tech bio metric securiy access control systems for a global leader. In this role you will be providing technical customer support … team to trouble shoot tickets and provide the best service. The successful candidate will be someone with technical knowledge and a willingness to learn and progress. The Role Providing desktopsupport to security access control installers Leading Industry training. Progression opportunities. The Person Commutable to High Wycombe Security Access control. Good communication and people skills More ❯
Larkfield, Aylesford, Kent, England, United Kingdom
The Fortune Group
IT Support/Desktop Infrastructure Engineer The Fortune group our recruiting for an IT Support/Desktop Infrastructure Engineer for our MSP client based in Maidstone, with occasional travel to London office. You will deal with 2nd/3rd line technical issues. The Suitable IT Support Engineer should have worked previously in a technical IT … support role covering 2nd/3rd line support for at least 3+ years. Additionally, the successful candidate will have shown dedication to their professional development by achieving industry recognised qualifications such as CompTIA accreditations or Microsoft MCP/MCSE and have direct experience of working with common MSP tools and technologies, such as RMM solutions, Azure and Office More ❯
and customer-focused IT professional to work in a high-profile environment supporting business-critical systems and VIP users. The successful candidate will be responsible for delivering comprehensive deskside support, with a strong emphasis on Windows 11 and VIP stakeholder support. The role offers great exposure to financial technologies and enterprise-level IT infrastructure. Key Responsibilities Windows 11 Support - Daily troubleshooting, updates, and optimisation of Windows 11 systems. Hardware Support - Maintenance and repair of desktops, laptops, printers, IP telephony devices, scanners, and mobile devices. Active Directory (AD) Support - User and group administration, password resets, and account troubleshooting. Microsoft Office 365 Support - Troubleshooting Outlook, Teams, OneDrive, and SharePoint in a business environment. Financial Application Support - Assist users with key finance-specific software and platforms used within the organisation. Remote Support - Provide support to users in other sites using remote desktop tools and remote ticket resolution methods. Nationwide Support - Occasional travel to other UK sites may be required for in-person support. VIP User Support - Deliver priority support to More ❯
Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Deskside Support Engineer to join our team in Folkestone! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life balance … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you … via Aviva Private medical cover after 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme What to expect: Working as the IT Deskside Support Engineer you will be responsible in enabling our internal customer’s to effectively use technology, by performing local workplace support activities to a proficient level. After working in More ❯
Provide responsive and high-quality IT support to users via the internal Helpdesk. Deliver IT inductions to new joiners as part of the onboarding programme. Maintain and upgrade systems, improving processes and identifying root causes of technical issues. Manage and support desktops, mobile devices, telecoms, and security systems. Collaborate with and support third-party vendors and service More ❯