Service Manager (2nd Line Desktop IT Support Engineer) Job title Service Manager (2nd Line Desktop IT Support Engineer) Salary Starting from £38,249, rising to £45,413 This is a great opportunity for you to develop your IT and Audio Visual (AV) career alongside increasing your line management and team mentoring skills, if you have a … background in technology, we'd love to hear from you. You'd be joining our small, experienced standard support team working in a fast-paced environment where you will gain experience and exposure to a variety of challenges and problems that will build your expertise. About the role You will lead the team to provide an outstanding IT and … AV service to both our students and staff. Monitoring and reporting on service requirements, you will assist in developing the Support Service, whilst nurturing positive relationships with the customer-base and staff within DDaT. No two days will be the same, providing help and advice in person, via telephone and remote support as well as through our ticket More ❯
Support Technician - Laptop Set-up Refresh Clinic Location: Onsite | Contract-Based | Immediate Start Plymouth SC Clearance Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major … the correct number of units daily. Update all steps in the Contractor's workflow management system with precision. Promptly report migration issues and escalate unresolved problems to Post Migration Support Engineers . Carry out daily manual stock checks and communicate findings to site leadership. Prepare collected devices for return - package using original boxes, label per Designation Rules ('Disposal' or … Refurbishment'). Secure all devices and equipment in onsite storage at the end of each day. ?? Skills & Requirements: Previous experience in IT support, deployment, or refresh projects. Strong attention to detail and ability to follow strict processes. Good communication and reporting skills. Ability to work independently and within a team. Physically able to move equipment between locations safely. People More ❯
Join a fast-paced and dynamic IT deployment project as a Support Technician in our Laptop Refresh Clinic. We are seeking proactive, detail-oriented individuals to assist in the efficient delivery and refresh of end-user devices in line with a major technology rollout.Please double check you have the right level of experience and qualifications by reading the full More ❯
