Desktop Support Technician Apprentice
- Hiring Organisation
- SERCO LIMITED
- Location
- Shrivenham, Swindon, England, United Kingdom
- Employment Type
- Advanced Apprenticeship
- Salary
- £24,809.56 a year
Apprentice Desktop Support Technician, you’ll provide frontline technical support that helps colleagues and students stay connected, productive, and secure. You’ll gain valuable hands-on experience while supporting desktop technology and telecommunications services across a complex and varied environment. Role Provide first-line and second … line technical support for desktop hardware, software, and related IT services Resolve incidents escalated from the Service Desk, ensuring service levels are met and colleagues receive excellent support Support the configuration, installation, maintenance, and imaging of desktop and laptop devices Assist with the preparation, issue ...