2 of 2 Desktop Technician Jobs in the North of England

We're currently looking to recruit a talented Desktop Support Technician to join our established, fast paced team. Reporting to the Desktop Support Team Manager, you will be the first point of contact for all IT issues and security incidents from colleagues across the business with an aim of first time resolution. Role: IT Desktop Support … Technician Location: Liverpool offices Working hours: 37.5 hours per week, Monday to Friday, on a 3-week rolling rota between 8:00am and 9:00pm working 1 in 3 Saturdays from 9:00am to 5:30pm, What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the More ❯

for reported problems, allocate resources, and ensure user satisfaction. Analyze service deficiencies and implement corrective measures. Refer complex issues to specialists and ensure prompt responses. Provide technical advice on desktop hardware, software, and consumables. Support hardware, software, and peripherals used within the organization. Resolve support calls promptly and efficiently. Complete installations, configurations, relocations, and decommissioning appropriately. Fault-find and … with users and suppliers for issue resolution. Assist with new system implementations and participate in IT projects. Advise users on system security in line with policies. Provide cross-team desktop support to healthcare and community-based teams. Perform additional duties as assigned by the IT Support Team Leader. If you possess the required skills, apply now More ❯