Support Technician Jobs in the North of England

1 to 25 of 34 Support Technician Jobs in the North of England

Trainee IT Support Technician

Manchester, Lancashire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Leeds, West Yorkshire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Fenwick, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

IT Support Technician

Manchester, Lancashire, England, United Kingdom
Circle Recruitment
IT Support Technician - Manchester (Hybrid) - Up to £35K IT Support - Desktop Support - Service Desk - Helpdesk - Office365 - Microsoft Office - Azure - Cloud - Legal System - Case Management - Visualfiles Are you an IT Support Technician looking to take the next step in your career? A well-established and highly respected legal firm is looking for an IT Support Technician to join their technology team in Manchester. You will be required to come into the office twice a week. The IT Support Technician will be the first point of contact for IT queries, providing technical support to staff across the firm. Working within a professional services environment, you'll ensure colleagues have the tools … and systems they need to deliver outstanding client service. Key Skills the IT Support Technician will have: At least 4/5 years experience in 1st and 2nd line Support Excellent Microsoft 365 experience Good experience with case management and time recording systems Proficient with cloud technologies (Preferably azure) Previous experience working in the legal industry is More ❯
Employment Type: Full-Time
Salary: £25,000 - £35,000 per annum
Posted:

Senior IT Support Technician

Newton-le-Willows, Merseyside, England, United Kingdom
Greenfield I T Recruitment
Senior IT Support TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £40k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing IT support and infrastructure while providing end-user support across hardwareand applications.Senior IT Support Technician key responsibilities• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment, Windows Server, Active Directory, VoIP phonesystem, and Meraki switch/cabling infrastructure.• Security & Data Integrity: Maintain … a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & SkillsSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience More ❯
Employment Type: Full-Time
Salary: £40,000 per annum
Posted:

3rd Line Support Technician

Manchester, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as … individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client … researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them More ❯
Employment Type: Permanent
Salary: £37000 - £44000/annum
Posted:

3rd Line Support Technician

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: 3rd Line Support Technician Location: Manchester Salary: £37,000 - £44,000 per annum Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centred around our belief in continually refining our skills and knowledge, collectively as … individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great About the role You will provide 3rd Line technical support in a service desk environment for multiple clients, being an escalation point for other service desk engineers. You will take the lead in resolving complex technical issues, analysing client … researching innovative IT technologies to drive continuous improvement and enhance service delivery. You will build strong customer relationships through customer knowledge, ensure technical documentation is thorough to make ongoing support as efficient as possible Responsibilities Logging and actioning end-user service requests in PSA system, following Service Desk procedures and policies Address technical queries promptly and efficiently, prioritising them More ❯
Employment Type: Full-Time
Salary: £37,000 - £44,000 per annum
Posted:

Infrastructure Support Technician

Hessle, North Humberside, England, United Kingdom
Consortium Professional Recruitment
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, PermanentWe’re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician.This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will … take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future.You’ll be working closely with … internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Infrastructure Support Technician

Hessle, North Humberside, North East, United Kingdom
Consortium Professional Recruitment
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent Were partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate … will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. Youll be working closely … with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. More ❯
Employment Type: Permanent
Posted:

Infrastructure Support Technician

Hessle, East Riding of Yorkshire, United Kingdom
Consortium Professional Recruitment Ltd
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We’re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful … candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You’ll be … working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware More ❯
Employment Type: Permanent
Posted:

Desktop Support Technician - Hull

Kingston Upon Hull, East Riding of Yorkshire, United Kingdom
Principal IT
IT Desktop Support Technician - £30,000/£35,000 per annum - Hull Principal IT are working with a leading UK food producer that are looking for an IT desktop support technician to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is … of the company devices Continually adding to the knowledge database to ensure all technical documentation is fully up to date and relevant Requirements: Proven work experience as a Desktop Support Engineer, Technical Support or similar Good language and communication skills Certifications in Microsoft/Comptia/ITIL and cisco would be advantageous Familiarity with Office 365, Network troubleshooting … salary between £30,000 - £35,000 per annum, favourable holiday allowance, company contributed pension scheme. How to Apply : If you are interested in hearing more about this IT desktop support technician vacancy or interested in applying for the role please email me at or contact Principal IT Directly on LinkedIn. INDGH More ❯
Employment Type: Permanent
Salary: £30000 - £35000/annum
Posted:

IT Support Technician Enhanced DBS

Leeds, West Yorkshire, England, United Kingdom
Oscar Technology
IT Support Technician | Leeds | Enhanced DBS is a MUST | Worked in a school before | 2- Month Contract (possibility to extension) | £150-£200 p/day (INSIDE IR35) Our client is looking for an experienced First Line IT Support Technician to join a school on on a 2-month contract. The role involves providing day-to-day … technical support to staff and students, ensuring IT systems run smoothly and efficiently. Key Requirements: Proven industry experience in IT support. Strong troubleshooting skills with hardware, software, and networks. Excellent communication and customer service skills. Must hold an Enhanced DBS (required for working in schools). Responsibilities: Act as the first point of contact for IT queries. Resolve common … IT issues quickly and effectively. Support the setup and maintenance of classroom and office IT equipment. Escalate more complex issues when needed. Apply now if you think this is the role for you! IT Support Technician | Leeds | Enhanced DBS | Worked in a school before | 2-Month Contract (possibility to extension) | £150-£200 p/day (INSIDE IR35 More ❯
Employment Type: Contractor
Rate: £150 - £200 per day
Posted:

Junior Digital Support Technician – Asset Management

Manchester, United Kingdom
Manchester University NHS Foundation Trust
Job summary Junior Digital Support Technician - Asset Management Give IT support where it really makes a difference Manchester University NHS Foundation Trust (MFT), is the largest acute trust in the UK, with over 25,000 staff caring for over million patients a year. Combining 10 hospitals and community services from across Greater Manchester, we provide outstanding patient … are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements. … Main duties of the job As a Junior Digital Support Technician - Asset Management, you will play a key role in supporting the Trust's digital infrastructure by ensuring the effective management, tracking, and lifecycle maintenance of IT assets. Working within the Digital Services Directorate under the Technology - Digital Operations department, you will assist the Asset and Procurement Team More ❯
Employment Type: Permanent
Salary: £24937.00 - £26598.00 a year
Posted:

Digital IT Support Technician - Asset Management

Manchester, United Kingdom
Manchester University NHS Foundation Trust
Job summary Digital Support Technician - Asset Management Give IT support where it really makes a difference Manchester University NHS Foundation Trust (MFT), is the largest acute trust in the UK, with over 25,000 staff caring for over million patients a year. Combining 10 hospitals and community services from across Greater Manchester, we provide outstanding patient care … are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused IT support service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with corporate Service Level Agreements. … Main duties of the job As a Digital Support Technician - Asset Management, you will take a lead role in ensuring the Trust's digital infrastructure is supported through the strategic and operational management of IT assets. Operating within the Digital Services Directorate under the Technology - Digital Operations department, you will be responsible for overseeing the full lifecycle of More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
Posted:

IT Support Technician

Oldham, Lancashire, England, United Kingdom
Integral Recruitment Ltd
IT Support Technician£26,500 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pensionOldham, OL8 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just … starting your career or already have experience in IT support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside More ❯
Employment Type: Full-Time
Salary: £26,500 per annum
Posted:

IT Support Technician

Oldham (travel required), OL8, Hollinwood, Greater Manchester, United Kingdom
Integral Recruitment Ltd
IT Support Technician £26,500 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pension Oldham, OL8 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re … just starting your career or already have experience in IT support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. This role is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside More ❯
Employment Type: Permanent
Salary: £26500/annum
Posted:

Junior IT Support Technician

Liverpool, Merseyside, England, United Kingdom
Course2Career
Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start to finish. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll … A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you’ve completed the full programme, we’ll place you into an entry-level IT position near you. Roles include More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

2nd Line IT Support Technician

Ilkley, West Yorkshire, Yorkshire, United Kingdom
Get Staffed Online Recruitment
2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This … is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities … to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Telecom Support Technician

Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000 Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute … support engineer. Key Responsibilities: Provide remote support and maintenance for telecom customers Provide technical and non technical phone support May involve some occasional field work Management of support case system The successful candidate will have the following experience: Minimum of 1 years’ experience in telephone system installation and maintenance Knowledge of iPECS phone systems would be … although not essential Experience of working with IP Networking, Switches, Routers and SIP Trunks Knowledge of Wi-Fi technologies Some knowledge of IT and Windows based operating systems and support beneficial but not essential Ability to communicate with people from a technical and non-technical background To find out more contact us today More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

Senior IT Support Engineer / Lead IT Technician

Hull, North Humberside, England, United Kingdom
AWD online
Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisation’s IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
Posted:

IT Support Technician

Manchester, United Kingdom
Hybrid / WFH Options
Speak Digital Limited
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯
Employment Type: Permanent
Salary: £23000 - £26000/annum
Posted:

IT Support Technician

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Speak Digital Limited
IT Support Technician Working Hours: 9.00am – 5.30pm Monday – Friday Location: 3 days a week on-site in Central Manchester (Monday, Wednesday & Thursday)/2 days a week working from home (Tuesday & Friday) with occasional site visits in the Manchester area Salary and Benefits: Annual Salary £23,000 - £26,000/20 days holiday plus public holidays/Training … and certification support/Company Pension/Gym Membership The Company Speak Digital is a Managed Service Provider delivering IT support, consultancy, and cloud services. Since 2010, we’ve been a trusted partner for small and medium-sized businesses across London, Hertfordshire, and Essex. We’re now expanding and looking for someone to join our helpdesk team. In … this role, you’ll spend three days a week onsite at a client’s Manchester office (a leading sportswear brand) and two days working remotely as part of our support team. We’re a small but capable team who work closely together to get the job done. You’ll have the opportunity to make a real impact, share ideas More ❯
Employment Type: Full-Time
Salary: £23,000 - £26,000 per annum
Posted:

IT Support Technician - 1st / 2nd Line

York, North Yorkshire, Yorkshire, United Kingdom
Optisoft
Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time About us: This is a market-leading company that provides IT solutions for opticians and the optical profession throughout the UK and Ireland. About the role: You will be part of an office … based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into customer systems when necessary. Logging all calls on the company's support software and updating … as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A company pool car will be provided for this. About you: The ideal candidate will have a More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Service Desk Support Technician

Warrington, Cheshire, United Kingdom
Morson Talent
We have an excellent opportunity for an IT Service Desk Support Technician based in Warrington. We are seeking a dynamic, passionate and proactive customer-focused individual to join the existing ServiceNow team. The successful Candidate would provide essential L1 technical assistance and support to the workforce end users located across the globe using a ServiceNow ticketing system … a collaborative and positive work environment. Willing to obtain relevant baseline security clearance. Reports directly to the Service Desk Manager. KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are … dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user-reported problems as expertise permits using available tools and following procedures and policies for the handling of support cases Maintain communications with customers throughout the problem resolution process Administer user accounts via Active Directory, group membership and More ❯
Employment Type: Contract
Rate: £15.00 - £17.00/hour None
Posted:

IT Support Technician

Wilmslow, Cheshire, England, United Kingdom
Adria Solutions
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
Employment Type: Full-Time
Salary: £25,000 - £28,000 per annum, Negotiable
Posted:
Support Technician
the North of England
10th Percentile
£25,000
25th Percentile
£28,500
Median
£32,500
75th Percentile
£33,750
90th Percentile
£37,250