1 to 25 of 29 Support Technician Jobs in the North of England

Application Support Technician Milnthorpe, Cumbria £30,000 - £35,000 (depending on experience) Do you enjoy helping people and solving problems? Are you looking for a rewarding role where you can build new skills and make a real difference in healthcare? Whether youre just starting your career in technology or want to take your customer service experience in a … clinics safely monitor patients with long-term conditions. Our software is used every day by healthcare teams to improve patient safety. Were now looking for a friendly, motivated Application Support Technician to join our team. About the role In this people-focused role, youll support our customers by helping them use our software confidently and effectively. Youll … most is that youre curious, enjoy learning, and are confident communicating with people. Well provide full training to help you build the technical skills you need. What youll do - Support customers by responding to queries and helping them get the most from our software - Troubleshoot issues and work with our team to resolve them quickly and effectively - Assist with More ❯

Senior IT Support TechnicianLocation: Newton-Le-Willows - WA11**Permanent/onsite based role**Salary: Up to £40k plus benefitsOur client is looking for a hands-on IT professional with a passion for problem-solving anddelivering exceptional service. The IT team play a key role in supporting, maintaining, andenhancing IT support and infrastructure while providing end-user support across hardwareand applications. The ideal person profile for this opportunity will have experience ofsupporting IT within a manufacturing setting.Senior IT Support Technician key responsibilities:• PC Support & Helpdesk Management: Ensure efficient operation of the PCsupport function and timely resolution of Helpdesk tickets in line with internalSLAs.• Network Infrastructure Maintenance: Oversee the health and performance ofOffice 365 environment … Data Integrity: Maintain a safe network environment and upholddata protection standards.• Strategic IT Solutions: Contribute to the development of new technicalsolutions aligned with business goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remote desktop systemSenior IT Support More ❯

Technical Support Engineer/IT Technician An excellent opportunity for a Technical Support Engineer/IT Technician to join a friendly and motivated IT support team providing high-quality services to schools, charities and businesses across the North East. If you’ve also worked in the following roles, we’d also like to hear from … you: IT Engineer, Network Support Engineer, Systems Administrator, Desktop Support Technician, ICT Technican SALARY: £24,938 to £37,142 per annum (depending on experience) + Benefits (see below) LOCATION: Stockton-on-Tees, County Durham, North East England JOB TYPE: Full-Time, Permanent PLEASE NOTE: You will need a full driving licence and access to a vehicle daily … All journeys/mileage is paid for by the company) JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Technician to deliver ICT support across multiple organisations in the North East. As a Technical Support Engineer/IT Technician you will play a key role in supporting servers More ❯

2nd Line IT Support Technician Location: onside every day in Leeds (driving licence needed as there will be occasional travel to other UK sites) Salary: £32,000 per annum Job Type: Permanent Reporting to: IT Project & Support Team Lead Are you ready to take the next step in your IT career? Our healthcare client is looking for … a proactive and technically skilled IT Support Technician to join a dynamic team supporting infrastructure and project delivery across the business. This is a fantastic opportunity to work on cutting-edge systems, lead on key projects, and provide high-level support in a collaborative environment. What You'll Be Doing As IT Support Technician, you … ll play a pivotal role in both project delivery and technical support. You'll work closely with the IT Project & Support Team Lead, supporting the implementation of new systems and infrastructure, while also acting as a second- and third-line escalation point for technical issues.Your responsibilities will include: Supporting and leading IT projects as directed by the IT Project More ❯

We are looking for a reliable and technically skilled Digital Support Technician with a focus on Systems Management to support our healthcare organisation's digital infrastructure. This role combines end-user support with proactive system administration to ensure critical healthcare systems remain secure, operational, compliant and fit for purpose. Role Provide IT support for healthcare … staff across clinical and administrative departments Troubleshoot and resolve issues related to desktops, laptops, printers and operating applications (eg, Salesforce, Jotform) Support and develop the systems used by clinicians Assist in the deployment, configuration, and management of operating systems, enterprise applications, and endpoint devices Utilise systems management tools such as Google Analytics, or similar for monitoring and asset control … Ensure endpoint compliance with healthcare IT security standards, including HIPAA and internal cybersecurity policies Support hardware lifecycle management, including imaging, asset tagging Maintain IT service records via ticketing systems, ensuring SLA compliance and escalation where necessary Assist in the preparation for audits by maintaining accurate and up-to-date documentation Training Digital Support Technician Level 3 (A More ❯

Do you enjoy working in a fast-paced environment? Have you worked within 1st line support before? Then this role may be for you! Please see the role below and apply if you feel you have the experience! Job Title: IT Support Technician Location: Liverpool Salary: £30-35K per annum, DOE Contract Type: Permanent Hours: Monday … to Friday About the Role: Our client is seeking a proactive and tech-savvy IT Support Technician to join their team. This is a fantastic opportunity for someone looking to grow within a supportive and dynamic environment. You'll be the first point of contact for IT-related issues, providing essential support to staff both in-office … and remotely. The role is initially temporary, with strong potential to become permanent depending on performance and business needs. Key Responsibilities: Provide 1st line support for hardware, software, and network issues. Manage and triage incoming support tickets via the help desk system. Resolve straightforward technical issues independently. Escalate complex problems to 2nd line support or software development More ❯

points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced IT Support Technician to join our IT support team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will be responsible … for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The IT Support team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site … Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when More ❯

points, together. We aim to do this by delivering innovative prosthetic, orthotic and assistive technology products and responsive clinical services. We have an exciting opportunity for an experienced IT Support Technician to join our IT support team at our headquarters based in Leeds. The Role: Working alongside the support team, the successful candidate will be responsible … for providing second-line support to the users within our business as well as our NHS customers. The successful candidate will also assist with IT-related projects when the opportunity arises. The IT Support team are responsible for providing a full support service to the business which includes account management, office 365 suite of apps, on site … Windows based servers, printers, photocopiers and networking. When necessary, attending remote sites to provide onsite support and install hardware. Responsibilities: To provide technical support, answering support queries either onsite or via phone or email. To maintain a high degree of customer service for all support queries. To take ownership of user problems and be proactive when More ❯

Job Title: IT Support Technician Location: Sheffield Salary: £25,000 - £30,000 Job Description - We are looking for a dynamic and customer-focused IT Support Technician to join our team in Sheffield. As an IT Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their … IT systems are running smoothly and efficiently. Key Responsibilities - Provide first and second-line technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and … level of customer satisfaction through excellent communication and problem-solving skills. Collaborate with other team members to share knowledge and develop best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or More ❯

Are you an Assistant IT Support Technician with experience ensuring IT systems are running smoothly and efficiently? Can you ensure that systems are configured, maintained and monitored to ensure system reliability? Do you have experience of providing technical support and troubleshooting systems? The Assistant IT Support Technician is a key contributor to the business IT … guidance of the IT Manager. The position is crucial as you will be the first point of contact to our colleagues both remotely and on-site for business IT support; ensuring they are provided with quality support and participate in assigned project deliverables as required. As this role offers frontline support for the business, you will need … and results Visit sites as and when required to facilitate problem resolution Maintain client confidence and protect the business operations by keeping information confidential About you: Experience of Desktop support (Microsoft OS & Applications) Good working knowledge of Microsoft Office and 365 Effective analytical and problem determination skills Ability to work as part of a large team on technical projects More ❯

IT Support Technician - Cheadle (Secondary School) STOCKPORTLocation: Cheadle, Stockport, CheshireRole: IT Support/Network Manager (school-based)Contract: Permanent, Full-time (37 hours/week, all year)Salary: NJC SO2 Scale 26-31 (£37,280 - £41,771) Teaching VacanciesStart Date: ImmediateRole Overview:We are working with a mainstream secondary school in Cheadle that requires a dedicated IT … Support Technician/Network Manager. You'll maintain and improve the school's IT infrastructure, support staff & students, and ensure reliable, secure systems.Key Responsibilities:- Provide first-line technical support and troubleshooting for staff and students.- Maintain and administer network, servers, software, hardware, and digital resources.- Plan, install, and upgrade IT systems and infrastructure.- Monitor performance, security … backups, and disaster recovery.- Liaise with external suppliers, manage contracts, and maintain documentation.Person Specification:- Proven experience in IT support and network management (ideally in an educational environment).- Strong technical skills across hardware, software, networking, and security.- Excellent problem-solving skills, with initiative and capacity to prioritise.- Good communication skills, patience, and ability to train non-technical users.This is More ❯

Support TechnicianManchester£35,000 - £45,000 base salary20 days holiday plus banks, pension, progression Type: Full-Time About Us: We are a global leader in monitoring and dispatch software, powering Alarm Receiving Centres (ARCs), patrol companies, and integration partners in over 20 countries. Our platform supports mission-critical operations with a focus on reliability, integration flexibility, and customer-driven … innovation. The Role: We're looking for a technically minded, customer-focused Support Technician to join our Manchester team. You'll be on the front line helping customers get the most from our software-troubleshooting technical issues, assisting with system configuration, and providing expert guidance to monitoring centres and system integrators. This role is perfect for someone eager … to build expertise in alarm monitoring software, with strong problem-solving skills and excellent communication abilities. What You'll Do: Respond to support requests via ticketing system, email, or phone. Troubleshoot system configuration, user access, alarm inputs, communicator behaviour, and integrations. Assist with software upgrades, patch deployments, and feature rollouts. Maintain accurate records of support requests and resolutions. More ❯

Junior IT Support Technician - No Experience Needed Thinking about starting a fresh career in IT? We’re working with employers across the country who are looking to hire graduates from our IT Support Programme to help meet growing demand. The best part? You don’t need any previous experience - full training is provided from start to finish. … Training is delivered online through engaging video tutorials, interactive presentations, and quizzes - all accessible from the comfort of your home. You’ll also get assigned a dedicated tutor to support you every step of the way. Stage 2 - Hands-On Skills You’ll then move on to practical learning via our advanced LiveLabs platform. This is where you’ll … A+ exams - one of the most recognised entry-level IT certifications worldwide. This qualification is highly valued by employers and opens the door to a wide range of IT support roles. Job Offer Guaranteed - Starting at £24K-£30K Once you’ve completed the full programme, we’ll place you into an entry-level IT position near you. Roles include More ❯

We are looking for a tech-savvy and customer-focused individual to join our team as a Support Technician Apprentice. This role offers a unique opportunity to gain hands-on experience in digital systems support while working towards a nationally recognised qualification. Role Provide technical support to customers and colleagues via digital communication channels. Resolve digital … across various platforms. Training Training will be employer based and provided by the Heart of Yorkshire Education Group. Opportunity to become a permanent member of staff. Apprenticeship Standard Digital support technician (level 3) Training Provider HEART OF YORKSHIRE EDUCATION GROUP Working Week Monday to Friday. Shifts to be confirmed. Expected Duration 1 Year 3 Months Positions Available More ❯

2nd Line IT Support Technician Location: Ilkley Salary: Up to £38,500 per annum Type: Full-time Overview Our client is a well-established Managed Service Provider (MSP) supporting small and medium-sized businesses across West and North Yorkshire. They pride themselves on delivering reliable, secure IT services and building strong client relationships through excellent customer service. This … is an excellent opportunity for a skilled IT professional to join a supportive and collaborative team. The role is primarily 2nd line support, with responsibility for escalated tickets, advanced troubleshooting, and assisting with projects. Flexibility is important, as the successful candidate will also answer phones and handle 1st line calls when required. Over time, the role offers clear opportunities … to develop 3rd line skills and take on more complex technical responsibilities. Key Responsibilities Client Support: Answer support calls and provide 1st line help when needed. Take ownership of 2nd line tickets and escalations. Provide remote and on-site support to a variety of clients. Build strong, trust-based client relationships. Technical Expertise: Administer and support More ❯

Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging technologies such as AI, who also have team management and leadership skills is required for a well-established company based in Hull, East Yorkshire. SALARY … per annum (depending on experience) LOCATION: Hull, East Yorkshire JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Senior IT Support Engineer/Lead IT Technician who is highly technical with a solid IT infrastructure/IT support background covering Microsoft Windows, Networks, Cybersecurity, Cloud Computing and knowledge of emerging … technologies such as AI, who also have team management and leadership skills. Working as the Senior IT Support Engineer/Lead IT Technician you will be responsible for overseeing the organisations IT infrastructure, ensuring systems are reliable, secure, and aligned with business needs. Acting as the key liaison with the Senior Leadership Team, the postholder will support More ❯

IT SUPPORT TECHNICIAN BARNSLEY - OFFICE BASED UP TO £26,500 + CAREER DEVELOPMENT AND GREAT CULTURE & SUPPORT THE OPPORTUNITY: This entry-level role is perfect for someone passionate about technology, eager to develop their skills, and looking to start a rewarding IT career. You'll work closely with an experienced Network Operator who will provide hands-on … mentoring and training. The role is highly practical and varied, covering both technical and user-facing responsibilities. THE ROLE: Support and maintain IT network and physical servers, helping the company transition to cloud systems. Provide first-line support, troubleshooting hardware, software, phones, and connectivity issues. Monitor and resolve system issues to ensure smooth day-to-day operations, including More ❯

Job Title: IT Support Technician - 1st/2nd Line Location: York, North Yorkshire Salary: £23k to £26k, dependent on experience Job Type: Permanent, Full-time The role is office-based, so candidates should live within a commutable distance of York About us: This is a market-leading company that provides IT solutions for opticians and the optical profession … throughout the UK and Ireland. About the role: You will be part of an office-based Support Desk Team, providing a high-quality and efficient service to over 500 customers. Responsibilities include: Providing telephone support for customers with hardware or software issues. Analysing and resolving customer problems quickly and efficiently. Providing remote support by dialling into customer … systems when necessary. Logging all calls on the company's support software and updating as needed. Documenting and reporting 'bugs' and 'change requests' to the Development team. Making courtesy calls to customers who have not contacted the Support Desk for over 6 months. Occasional travel to customer sites may be required, which may involve overnight stays. A company More ❯

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Customer Support Technician Located: Hull Package: Competitive Salary, Benefits, Pension About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with … whilst carrying out day-to-day duties. You will ideally have Technical Proven experience of the build and configuration of standard desktop/laptop technology Experience of providing software support and installation services across a range of industry standard applications and operating systems Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing … network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organiser, priority driven, and able to multi-task to meet service priorities Methodical with attention to detail, but prepared to meet customer expectations Communicate effectively with strong customer focus Experience of working in a client facing environment We are an equal More ❯

IT Onsite Support role Bromborough (5 days on site) Contract £140 to £190 a day A well established consultancy firm is looking for an onsite Support Engineer to join the IT Team on a contract basis. This is a great opportunity for anyone looking to gain practical hands-on experience in the IT field. You will be the … first point of contact for all IT Support needs providing essential technical support in a dynamic working environment. As an Onsite Support Engineer You will be the go-to person handling both remote and onsite support. Your responsibilities will include: 1st/2nd line support for both hardware and software You will be provide system maintenance … and support Device Management :configure new laptops, support mobile devices (both IOS and Android) The ideal candidate will have the following essential skills IT Infrastructure Windows 10 Office 365 Hardware Laptop imaging Mobile device management/Support Printers The role is based in ??Bromborough (5 days a week) | Paying up to £190 a day If you are More ❯

Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. Role Provision of an IT helpdesk support service to schools. Provide hardware support services to meet school … requirements including installing, upgrading, maintaining and supporting IT hardware. Support school and central team staff and pupils with the use of IT equipment and software. Undertake IT equipment repairs. Install computer software as required. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. Complete any ad hoc project … great opportunity for you to develop skills that will enhance your networking career. On passing your Primary Goal apprenticeship, you will gain professional recognition for the Register of IT Technician (RITTech). We also offer a progressive step in some cases, onto our Level 4 Network Engineer apprenticeship programme. Apprenticeship Standard Information communications technician (level 3) Training Provider More ❯

but experienced IT Engineer to join our dynamic IT team, based from the offices of Slater Heelis Solicitors in Sale. The successful candidate will be responsible for providing technical support, ensuring the smooth operation of our IT systems and resolving technical issues. Key Responsibilities: Provide 1st and 2nd line support for IT-related issues, including hardware, software, and … performance and ensure the security and integrity of data. Collaborate with other IT team members to identify and implement improvements to IT services. Document and maintain accurate records of support activities and resolutions. Requirements: Proven experience in an IT support role or similar technical support position. Strong knowledge of Windows operating systems and common software applications. Experience More ❯

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed to … + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone support to the user base utilising remote … ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯

ManpowerGroup Inc. are working with a client based in Morley that specialise within IT support and services. Our client is looking for a 2x Helpdesk Technician's within the 2nd line support team on a full-time permanent basis. The successful candidate will handle escalated support issues, helping users with desktops, servers, networking, Microsoft 365, SharePoint … DOE A supportive and collaborative team environment Exposure to a wide range of technologies Opportunities for training and career development Key Responsibilities: Provide 2nd line support for Windows, Office 365, and other core systems Troubleshoot network issues (LAN, WAN, firewalls, routers, VPNs) Support remote access tools (RDP, VPN) and disaster recovery solutions Monitor system alerts and respond to … tickets via the helpdesk platform Keep users informed on issue progress and planned outages Escalate complex issues to 3rd line or field engineers Log time accurately on support tickets What You'll Need: Strong knowledge of Microsoft Office 365 (Exchange, Teams, SharePoint, Azure AD, Intune) Experience with Windows Server Good understanding of networking: VLANs, port forwarding, routing, switching Proficient More ❯