1 to 25 of 29 Support Technician Jobs in the North of England

We are currently seeking an IT Support Technician to join this Society at their head office in Manchester. You will take on the role of providing IT support to staff at their Head Office in Manchester, as well as remote support to their branches around the … UK. About the role As IT Support Technician, duties will include: Providing first line support to staff with IT queries at head office and branches via telephone, email and remote support tools Troubleshooting general computer issues based on information given by staff Installation, setup and upgrade … pages using the CMS Assisting the IT team with any other tasks About the hours/rate of pay In the role of IT Support Technician you will work 9am to 5pm Monday to Thursday and 9am to 4pm on Friday and there is a salary on offer more »

IT Support Technician £25,000 - £27,000 per annum depending on experience Chester ( Please be aware, this is an office based role) Permanent Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays Matched Pension Scheme … BUPA healthcare and Dental Plan Long Service Awards at 5, 10, 15, 20 and 30 years Employee Discounts Main Purpose of Role for IT Support Technician: The IT Support Technician will act as an IT customer service and technical process expert as the face of IT … for Cogent. This role will provide day to day support for internal and external customers working with our IT partners to create a seamless user experience by protecting, maintaining, and improving the stability of Cogent IT infrastructure. Key Responsibilities: Log and respond to IT requests via phone, e-mail more »

IT Support Technician 1 year fixed term contract Pocklington Circa £24,000 + Holiday + Pension Excellent opportunity for an IT Support Technician looking to join a well respected school offering a stable and relaxed environment alongside a highly varied and interesting day-to-day role. … This organisation pride themselves on being a great place to work amongst incredible facilities. They are looking to recruit an IT technician into their tight-knit team, providing 1st line support to staff and pupils. This is a 1 year fixed term contract role, with a possibility of … the role becoming permanent. It is on-site in Pocklington. The ideal candidate will be an IT Support technician with 1st line experience and knowledge of Windows 10/11, basic Azure and 365. This is a fantastic opportunity to join a reputable organisation joining a friendly, fun more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the … 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

Role: IT Support Technician Location: Kirby, Liverpool Salary: £20,000 - £26,000 DOE We are currently looking to recruit an IT Support Technician for a well-established Managed Service Provider based on the outskirts of Liverpool. The company are growing their team and are on the … 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT Support, Networking and Infrastructure using Microsoft packages, AD, email management, hardware & software support. Responsibilities: Responding to queries either in person, email or over the phone … and configuring computer hardware operating systems and applications Setting up new users' accounts and profiles and dealing with password issues Anti-virus monitoring and support Backup management Occasionally attend client sites when required Supporting the roll-out of new applications Provide or update documentation to help with processes Prioritising more »

We are looking to add a new IT Support Technician to join our existing motivated and enthusiastic helpdesk team. We provide exceptional help desk support to our clients in a friendly and professional manner. We pride ourselves on the high level of service we provide to our … clients, and it’s one of the many reasons our clients love working with us. As an IT Support Technician, you will provide a wide range of duties, including telephone and email support (via a ticket system), system maintenance, PC/Laptop setup and installations, and on … site support when required. We also provide a range of cybersecurity products which you will help maintain and support. IT Support Technician role. Providing end-user desktop support via phone and email. Occasionally visit customer sites to fix problems that cannot be resolved remotely or install more »

IT Support Technician - West Yorkshire - £24 - £28K An established client of ours in the Fintech sector are looking for a 1st/2nd Line Support Technician to join their internal IT department, on a permanent basis. Joining a team and reporting to the IT Manager, the … experience Azure Firewalls (pfSense) Active Directory Jira - Ticketing system AWS This is an excellent opportunity for an enthusiastic and passionate 1st/2nd Line Support Technician to join a successful organisation. Interviews are being arranged immediately for this role, so if this is of interest, please apply now more »

Position : IT & VoIP Support Technician Location : Sheffield, South Yorkshire, UK Salary : £23,500 - £28,000 per annum, dependent on experience Contract : Full-Time, Permanent Verus Recruitment is thrilled to partner with a leading provider of business telecommunications services in the UK. Our client specialises in bespoke VoIP, broadband … the industry to offer Carbon Neutral Services, setting a new standard for responsible business practices in telecommunications. As our client's new IT & VoIP Support Technician, you will be instrumental in delivering first-class technical support to a diverse client base. This role is not just about … seamless operation and optimal performance of sophisticated IT and VoIP services, contributing significantly to client satisfaction and business success. Key Responsibilities: Provide expert technical support, resolving issues swiftly to maintain and enhance service reliability. Assist in the configuration and setup of IT solutions, ensuring a smooth experience for clients. more »

Providing high-quality technical support to Stormforce & Zoostorm Customers via phone and email. Troubleshooting and resolving hardware issues for basic desktops and high-end gaming systems. Role Installing and configuring operating systems. Conducting diagnostics and repairs on computer equipment. Maintaining accurate and up-to-date records of all service … manner to non-technical users. Ensuring timely and effective resolution of technical issues to minimize customer. Training Firebrand’s sector leading Level 3 Digital Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications. Apprentices help their … to work across multiple sectors. Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Digital Support Technician apprenticeship: • CompTIA IT Fundamentals+ • CompTIA Cloud Essentials + This programme covers: Configuration, maintenance, and repair of systems faults Support for the more »

Job Title : IT Support Technician Location : Sheffield Salary: £25,000-£30,000 Looking to work within an internal team where you can really get to know one set of IT infrastructure and user-base? This company have an incredible reputation for staff retention and treatment, with multiple members … team being there for 10 years +. Now they're going through another healthy period of growth, they would like to add an IT Support Technician to support their circa 300 users across Office 365 suite, hardware and laptop fixes. The ideal candidate should possess demonstrable experience … in customer service and technical support, having previously worked in client-facing roles. They should be quick learners, capable of adhering to processes and procedures, with the ability to manage multiple open cases simultaneously. Attention to detail and a methodical approach are crucial. Primary Responsibilities Technical Assistance (both remote more »

IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising … in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/ more »

IT Support Technician Hull (East Yorkshire) Permanent £25,000 (DOE) IT Support Technician needed to provide IT tech support for a School based in Hull (East Yorkshire). DBS certificate required (Enhanced Disclosure). A chance to join a leading IT managed services business specialising … in providing IT support into the Education sector. Start ideally in May/June 2024. Key experience + tasks will include: Providing day-to-day IT support for Desktop PCs, Mobile Devices, Laptops, Chromebooks and Tablets. Peripheral Support for Printers, Scanners, Interactive Whiteboards, Projectors + Audio/ more »

Job Title: ICT Support Technician Place of Work/Group Company: Nijhuis Saur Industries UK/Eire Ltd, Wallsend , UK Summary: The ICT Support Technician will be a key member of the ICT Team providing remote support to all employees across the UK, offering technical … assistance, troubleshooting, and resolving IT issues. Responsibilities will range from 1st line support, managing end user devices, through to assisting in implementation of bespoke IT projects. Duties and Responsibilities: Be an active and supportive member of the ICT team, working in collaboration and autonomously to meet the needs of … update the Helpdesk knowledge base. Using the Group’s remote access software to manage and deal with basic 1st level requests to provide remote support to end users. Maintain the hardware and software asset registers. Managing the build, configuration & issue and return of IT devices to & from end users. more »

MGF are currently seeking to recruit a 1st/2nd Line IT Support Technician to join the IT Support team at our Head Office in Ashton-in-Makerfield. Reporting to the IT Team Leader, your role will involve providing end user support and assisting the IT … and maintaining the ICT infrastructure for the Company. Your responsibilities will include: Providing 1st/2nd line diagnosis and questioning Providing remote and telephone support to end users Providing technical support for all ICT systems Installing systems The core requirements of this role are: Microsoft Certified Systems Administrator … hands on practical experience Discretionary annual bonus scheme based on business performance and length of service Free onsite parking If you are an IT Support Technician looking for a wide-ranging role to increase their skills and experience in a small team where you can make a real more »

1st Line Support Technician £20,000-£24,000 Harrogate I'm currently recruiting for a 1st Line Support Technician based at my clients Harrogate office on a full time permanent basis. They're looking for someone that has 1+ years experience, this could be a recent … networking queries * Provide clear and accurate information in a friendly and approachable manner You will join a growing and dynamic service desk team, gaining support from your assigned team leader with various progression routes including being fast tracked to Technical Support Analyst, Senior IT Engineer, Modern Workplace Engineer more »

Job Title: IT Support Technician Location : Blackburn Salary: From £22,000.00 per year Employment Type: Full-time Schedule: Monday to Friday Education : GCSE or equivalent (preferred) A leading law firm known for its exceptional client care and commitment to excellence, is seeking an enthusiastic IT Support Technician … employees requiring technical support. Provide timely and efficient technical assistance to resolve software and hardware issues. Adhere to company guidelines and procedures in addressing support requests. Maintain and troubleshoot the company's IT systems, encompassing both hardware and software components. Facilitate the setup of new user profiles and handle … enhance operational efficiency. Stay informed about cybersecurity best practices and maintain thorough documentation. Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for new hires and more »

Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary … purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queries Provide … on-site training and support Install and configure software Ensure compliance with policies and procedures Monitor system performance Provide technical advice to customers Maintain accurate records of customer interactions Ensure customer satisfaction Skills & Experience Required: Strong technical background in IT Excellent communication and problem-solving skills Ability to work more »

Reporting directly to the Head of Finance Transformation, the Apprentice Finance Systems Developer will assist in the day-to-day operational support of the firm’s Finance systems and users. Role The position is within a small team working mainly on the Service Desk and will encompass customer support (both in person, online and over the telephone), application support, system testing, change control and documentation. The Role The successful applicant should have: Experience in troubleshooting IT Systems and have the ability to quickly learn and be able to adapt to new applications. Be able to accept tasks … and advice from other more members of the department. Be willing to work out of hours when required and at short notice to support the business. Capable of working to tight deadlines, sometimes under pressure. Demonstrate a high level of customer service and professional approach. You should also be more »

An established client of ours in the professional services sector are looking for a 1st Line Support Technician to join their internal IT department, on a permanent basis. Joining a team of 4 others and reporting to the Head of IT, the successful candidate will respond to Incident … leavers, setting up new equipment. Troubleshooting hardware and printers. Installing and imaging software. Skills/Experience required: Previous experience in a similar 1st line support role. Knowledge of Windows 10/11 Understanding of Microsoft Exchange, InTune, 365 Awareness of LAN/WAN Mobile Device Management Experience working within … technical terms to non-technical users - with a polite and patient approach. This is an excellent opportunity for an enthusiastic and passionate 1st Line Support Technician to join a successful organisation which champions training, learning and development. Interviews are being arranged immediately for this role, so if this more »

3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. … As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated … technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and more »

They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. … Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the more »

They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £25,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. … Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the more »

To deliver excellent service and value to the business. Deliver 1st line support internally for all Windows-based technologies/services, including Windows Server. Deliver project support to all areas of the business. Responding to telephone/email queries and questions and deal with or pass to the … relevant members of the technical team. Role Key responsibilities: To provide technical support; answering support queries either onsite or via phone or email To maintain a high degree of customer service for all support queries and adhere to all service management principles To take ownership of user … Respond to enquiries from clients and help them resolve any hardware or software problems Maintain a log of any software or hardware problems detected Support users in the use of Computer equipment by providing necessary training and advice To escalate more complex service issues to the relevant IT Support more »

IT Support Engineer – On Site IT Support Engineer – On Site – Our client, a leader in their industry sector, is looking for an experienced 1st/2nd Line IT Support Engineer who is as happy at deskside as virtual. You will have current experience in all aspects of … IT Support and, due to the nature of the role, be happy on-site. You will have the following knowledge: - First point of contact for all users Experience of 1st/2nd Line Support Deskside and Virtual Understanding of all Microsoft Products including Windows – 365 – SQL Servers Knowledge more »

We have an opportunity for an Apprentice IT Support Technician. The ideal candidate will have a thirst for IT knowledge, have good ideas to contribute towards the company evolutions and have a strong drive to progress within the organisation. Duties will involve politely and professionally answering in-bound calls … in-house documentation Proactively troubleshooting connectivity issues Ensuring that customer satisfaction is always upheld and following escalation paths Training The new Microsoft Azure Cloud Support Specialist Level 3 Information Communications Technician programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. Functional … skills if required. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support more »