1 of 1 Digital Customer Experience Jobs in Flintshire

a committed and passionate Principal UX Architect to join our growing business. Purpose of the role The UX Architect will be responsible for defining and driving the overall user experience (UX) strategy for our digital products and services, ensuring a consistent, accessible, and engaging experience for our customers across all platforms (web, mobile, app, and emerging … channels). This role will lead the development of our internal UX practice, embedding customer-centric design thinking into our product development lifecycle and ensuring that every interaction reflects our brand values and meets customer needs. In this role, you can expect to: Define the companys overarching UX vision and strategy, aligning it with business objectives and customer … frameworks, and standards to guide design consistency and quality across platforms. Build and mature the organisations UX practice, including processes, tools, governance, and ways of working. Advocate for the customer at all stages of the product lifecycle, ensuring UX considerations influence strategic decision-making. Experience Design Oversight Own the end-to-end digital customer experience More ❯