2 of 2 Digital Customer Experience Jobs in the South West

Are you ready to make a real impact, leading strategic client partnerships in a forward-thinking digital customer experience agency? At Great State , we're looking for an Account Director to help our clients navigate their digital transformation journeys and create exceptional customer experiences. About us Great State is a digital customer experience agency built on creativity, collaboration, and innovation. We work with ambitious brands to shape their future through strategy, technology, and design. With a focus on meaningful impact, we empower our teams and clients to deliver … challenges and craft solutions that deliver measurable results. Exceptional communication skills: Skilled in presenting, negotiating, and building strong internal and external relationships. Financial accountability: Experience managing budgets and achieving financial targets. Inclusivity and empathy: A team player who fosters collaboration and contributes to an inclusive, supportive culture. We value More ❯

Platform delivers a unified digital servicing proposition for personal customers on the device of their choosing, giving the best digital customer experience to increase engagement and options for self-service. We build deeper and more trusted relationships with our customers and support them to … improve their financial lives by offering valuable, engaging and human-like digital banking experiences. We grow customer satisfaction and trust through simple, helpful and personalised experiences that they love. We provide and guide customers to complete and easy-to-use self-serve offerings where they can leverage … our digital channels for their servicing needs. We deepen valued customer relationships, helping them build financial resilience, by understanding what they need and when. Key responsibilities for the role: Act as a lead for other integrators within the Engagement lab, keeping a close eye on key delivery More ❯