8 of 8 Digital Customer Experience Jobs in the North West

About The Job You’re Considering We are seeking a talented and experienced Product Manager to join our Digital Customer Experience (DCX) practice, with a particular focus on e-commerce and digital commerce transformation. About The Job You’re Considering We are seeking … talented and experienced Product Manager to join our Digital Customer Experience (DCX) practice, with a particular focus on e-commerce and digital commerce transformation. In this role, you will lead the definition, delivery, and optimisation of digital products and customer experiences ...

About The Job You're Considering The ServiceNow Platform Implementation Solution Specialist is a technical and strategic role within Digital Customer Experience’s (DCX) Business Technology practice in the UK. This role focuses on developing, customizing, and integrating ServiceNow solutions to enhance Customer Experience, Technology Experience, and Employee Experience. It requires a strong understanding of what drives excellent customer experiences from marketing, sales, and commerce perspectives, as well as how great employee experiences are built around key moments such as onboarding, daily work, and talent development. The role also involves leveraging ...

someone to support senior management in driving the development of our digital channels’ priorities and investment needs. You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey. This is an opportunity to oversee … service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience. You'll work from home some of the time, but you'll also spend a significant amount of time working from the London ...

Capgemini in the United Kingdom seeks an experienced Product Manager for the Digital Customer Experience practice, focusing on e-commerce transformation. You will define strategy, shape roadmaps, and deliver digital products that drive revenue and customer engagement across web, mobile, and commerce platforms. … Ideal candidates bring strong product management skills, knowledge of e-commerce ecosystems, and a data-driven approach to optimise journeys, conversions, and digital revenue within #J-18808-Ljbffr ...

develop intelligent experiences, autonomous agents, and AI‐augmented business processes. Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next‐generation consulting capabilities and AI delivery methodologies. Design and develop scalable Salesforce solutions using a combination … declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs. Build AI‐enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences. Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event‐Driven Architectures, and AppExchange solutions ...

Join Barclays as a Senior AI Conversational Designer and lead the evolution of our digital landscape. We are looking for a customer-obsessed, forward-thinking leader to spearhead our Conversational Assistant and AI function within the Digital Customer Experience team. In this role … will drive innovation, leverage cutting-edge technology, and redefine customer experiences across our digital offerings. You will deliver Conversational Banking services, including chat, conversational self-service, and fallout prevention, while shaping the model team structure for managing technology and concepts in this space, including AI/ ...

software engineers will own all aspects of quality and delivery — development, testing, deployment and production support — for the platforms underpinning the digital customer experience. The role is as much about people and process as it is about technology. You'll iteratively deliver software using agile methodology, ensuring … manage third-party SaaS supplier relationships, including budget ownership, and work closely with recruitment to attract, hire and retain strong engineers. Key Requirements Proven experience leading, coaching and mentoring in-house technology teams who deliver high-quality software — not just managing a backlog, but developing the people. A genuine ...

慨正橡扯 is seeking a Senior AI Conversational Designer to lead the evolution of their digital landscape in Knutsford or London. This … role focuses on driving innovation in conversational banking services and shaping team structures to manage advanced AI technologies. The ideal candidate should have extensive experience in conversation design, exceptional communication skills, and a strong foundation in NLP to create engaging customer interactions. Join us to redefine customer ...