purpose to define and develop our 3 year and in year web/app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly … connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews/ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered … leverage customer/web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer/app analytics to optimise app performance develop, maintain More ❯
purpose to define and develop our 3 year and in year web/app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly … connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews/ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered … leverage customer/web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer/app analytics to optimise app performance develop, maintain More ❯
purpose to define and develop our 3 year and in year web/app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly … connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews/ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered … leverage customer/web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer/app analytics to optimise app performance develop, maintain More ❯
purpose to define and develop our 3 year and in year web/app customer experience aligned to business goals. you will ensure our digital products: web and app (outside of loyalty proposition) wow the connected fusion foodie of today and tomorrow creating the most magical experience possible seamlessly … connecting the on and offline world. you will play a pivotal role in the development and execution of innovative digital strategies to drive best in industry conversion and reviews/ratings for our digital products key accountabilities Website CX Owner own the website and the customer experience delivered … leverage customer/web analytics to optimise web performance including leading test and learn trials odevelop, maintain and update website content lead CRO & SEO for wagamama App CX Owner own the app and the customer experience delivered leverage customer/app analytics to optimise app performance develop, maintain More ❯
Our Client Leading restaurant brand in London Job Description Own the website, app and customer experience Leverage customer and web analytics to optimise web performance including leading test and learn trials Develop, maintain and update website content Lead CRO & SEO for the company Develop, maintain and update app content … The Successful Applicant Demonstrable experience working in digital product or CRO management across both website and apps, ideally in retail, hospitality, leisure or equivalent environments Possess a broad digital skill set including deep technical and data expertise Commercially strong with good understanding of the levers to pull to More ❯
