Customer Service Sales & Solutions Leader
- Location
- Greater London, England, United Kingdom
clients* Develop customer operations solutions through collaborating with other areas and expertise across Capgemini* Support clients in creating and implementing industry leading Digital-First Omni-Channel CX strategies tomeet customer & client needs* Assess existing processes and technology to identify opportunities for the implementation of new CXmethodologies* Utilise industry knowledge … levels and changing demandperiods* Recommend a outsourcing model that enables positive customer experiences and cost model* Create technology recommendations for clients to increase their digital strategies* Creating winning proposals for response to RFI’s/RFP’s in the Customer Operations and Contact CentremarketYou can bring your whole self ...