2 of 2 Digital Strategy Jobs in Sunderland

of both D2C and Amazon channels across multiple European markets. Based in Newcastle on a hybrid basis, you’ll be central to scaling revenue, deepening localisation, and leading the digital trading strategy. Key Responsibilities: Lead the EMEA ecommerce strategy across direct-to-consumer, Amazon Vendor, and wider marketplace platforms. Drive pan-European growth through new territory launches, market … specific localisation, and digital innovation. Own channel performance and identify new growth opportunities across trading, customer experience, and fulfilment. Drive sales across D2C and marketplace channels, accountable for ecommerce P&L performance. Use data platforms like GA4, Glew, and Microsoft Clarity to monitor and optimise trading performance. Collaborate with marketing to align PPC, social, and CRM (via Klaviyo), leveraging … personalise journeys and boost engagement. Oversee performance across BigCommerce (or Shopify), Amazon Vendor (direct fulfilment model), Miracle, and multichannel OMS such as Linnworks or Mintsoft. Champion customer experience and digital excellence across all ecommerce touchpoints, with a focus on CRO, UX/UI, site speed, and mobile performance. Lead and develop a lean, talented ecommerce team, with scope for More ❯

thinking and encourage career development. Were more than just dream holiday makers we live and breathe our SMILE values: Supportive Motivational Innovative Loyal Excellent About the Role As the Digital Product Lead, you will play a pivotal role in shaping and delivering the digital experience for our customer facing digital products. Working closely with our suppliers, cross … app, ensuring every product delivers measurable value to both Hays Travel and our customers. Youll engage with a wide range of stakeholders to align on goals, contribute to the digital strategy and implement structured product development practises. With a strong understanding of product UX and user-centred design you will work closely with our in-house development team … ensuring our digital solutions are intuitive, impactful and user driven. Key Responsibilities Lead evolution of customer-facing digital product portfolio work with stakeholders to define the vision, direction and execution of digital product, ensuring they align with Hays Travel strategy and deliver exceptional value in supporting our other touch points. Digital Product Strategy Contribute More ❯