Application Engineer
- Location
- Liverpool, England, United Kingdom
Incident, Problem & Change Management Manage incidents through to successful resolution. Conduct root cause analysis and implement preventative measures. Support major incident investigations and service recovery activities. Participate in change, release and deployment processes. Ensure all changes are implemented in line with governance and risk controls. Identify opportunities to automate … processes and reduce operational overhead. Enhance monitoring, alerting and support tooling. Drive service improvements focused on reliability, availability and performance. Support operational resilience and disaster recovery initiatives. Contribute to the development of support standards, procedures and documentation. Projects & Technology Change Support platform upgrades, migrations and application enhancements. Contribute ...