Leads Applications Support Analyst
birmingham, midlands, United Kingdom
Applause IT Recruitment
the following: · Thorough understanding, through practical use, of the Applied Epic (or equivalent) agency management system. · Thorough understanding of agency support programs (Service Now, DocuSign, CSR24 & Various Rating systems) · Enterprise level service desk ticketing experience · Strong customer service and communication skills · Good attitude and a desire to help others · Thorough More ❯
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