Flexible work options (minimum 3 days in the office) Great benefits package The job: Help users with their legal tech tools (like HighQ and DocuSign) Troubleshoot technical problems Be the first point of contact for user questions Improve how things work You're a great fit if you have more »
Excellent training opportunity to support users with legal tech products including HighQ Collaborate, Contract Express, Luminance, DocuSign and Bryter. RESPONSIBILITIES Help to deal with support queries relating to the legal tech products. Log requests and problems. End to end resolution of simple issues and escalation of complex issues to colleagues more »
Liverpool, Merseyside, United Kingdom Hybrid / WFH Options
Confidential
licenses, including Office 365, ensuring compliance and cost-effectiveness. Demonstrate proficiency in supporting Microsoft 365 and other essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm s Case Management System, to maintain operational efficiency. Skills Requirements more »