1 of 1 Documentation Skills Jobs in Lutterworth

Liaise with suppliers for IT equipment and services Contribute to internal knowledge base Participate in on-call rota (extended support hours/weekends) Ensure compliance with internal processes and documentation standards Role Requirements: 3+ years in a similar IT support role Strong knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Experience with Linux, OS X … virtualisation (e.g., VMware), backup solutions, Azure/AWS Familiarity with ITIL framework and process-driven environments Strong troubleshooting, communication, and documentation skills Ability to lead by example, mentor junior staff, and manage multiple support cases Degree in Computer Science or related field or equivalent experience Microsoft certifications (e.g., MCP, MCSA, MCSE) preferred UK Driving Licence Be part of … an on-call rota of 1 week in every 3 (additional payment provided) Core Competencies: Deadline and pressure management Planning and organisational skills Analytical and creative problem-solving Customer-focused communication Teamwork, mentoring, and relationship building Self-motivated with strong personal drive and initiative Excellent written, verbal, and listening skills Strong organisational awareness Desirable Qualifications: Degree in Computer More ❯