3 of 3 Documentation Skills Jobs in Northamptonshire

the service desk, collaborating with support teams, guiding junior engineers, and maintaining strong customer relationships. Alongside day-to-day support, you’ll assist with project delivery, installations, audits, and documentation, while keeping up to date with emerging technologies and identifying opportunities for service improvements. What’s on offer: Hybrid working (3 days in/up to 2 days remote … Cisco desirable Ability to configure, maintain, and support network and peripheral equipment (routers, switches, UPS, etc.) Industry certifications (MCP, MCSA, MCSE, CCNA, CCA) highly desirable Excellent communication, organisation, and documentation skills Self-motivated, proactive, and able to work both independently and as part of a team If you’re a hands-on engineer with a broad technical background More ❯

role is critical to supporting the successful migration of onboarding processes, ensuring compliance with regulatory standards and internal policies. The ideal candidate will possess strong analytical capabilities, stakeholder engagement skills, and experience in managing change within complex environments. Key Responsibilities:* Lead requirements elicitation through stakeholder interviews, workshops, and documentation reviews.* Facilitate and document "As-Is" and "To-Be … progress.* Collaborate with cross-functional teams including Compliance, Technology, and Operations.* Support workshop facilitation and stakeholder alignment sessions.* Ensure alignment with regulatory requirements and internal financial crime policies. Mandatory Skills & Experience:* Proven experience as a Business Analyst in financial services or consulting.* Strong understanding of requirements gathering, process mapping, and stakeholder management.* Proficiency in JIRA and other project tracking … tools.* Experience in change management and requirements prioritisation.* Excellent communication and documentation skills. Desirable Skills:* Background in regulatory change or financial crime compliance.* Understanding of KYC (Know Your Customer) processes and CDD (Customer Due Diligence). * Familiarity with financial crime regulations and policy frameworks. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business More ❯

mitigating risks to ensure seamless go-lives Championing ITIL best practices and continuous improvement What we’re looking for: Strong background in Service Design/Service Transition Excellent process documentation and facilitation skills Ability to influence and coordinate across teams without direct authority Solid understanding of ITIL principles (certification desirable) Familiarity with Agile and Project Management methodologies Great … communication skills with the confidence to engage senior stakeholders Pragmatic, proactive, and solution-focused Why apply? Join a stable, industry-leading organisation where IT plays a central role Be part of a collaborative, forward-thinking team driving digital change Enjoy a flexible working model (4 days on-site in Northampton) Competitive salary and benefits If you’re an experienced More ❯