2 of 2 Documentation Skills Jobs in Stockton-on-Tees

support is delivered across the business. This role is also highly user-facing, involving regular interaction with internal stakeholders and end users. Strong communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities * Provide end-user support … systems * Configure and support iOS/Android mobile devices and 4G/5G connectivity devices * Assist with ongoing IT projects and maintain accurate technical documentation Skills & Experience * Previous experience within a Service Desk/Desktop Support environment * Experience working with ITSM platforms such as ServiceNow * Strong knowledge ...

support across the business. This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential. Key Responsibilities: Provide end-user support to VIPs … video conference systems Configure and support iOS/Android mobile devices and 4G/5G dongles Assist with IT projects and maintain technical documentation Qualifications and Skills: Microsoft certifications (desired) Experience with ITSM systems Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams Understanding ...