Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation More ❯
Salford, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
Razorblue Group Ltd
Experience supporting and troubleshooting RDS, RemoteApp and Citrix environments (on-prem and cloud) Networking - Network troubleshooting at 3rd line; supporting Palo Alto, Sophos, FortiNet, Draytek, Juniper, Cisco firewalls Endpoint Support - Experience with Windows desktop, application, tablet and mobile device support Soft Skills - Effective communication; methodical approach to diagnosis and documentation More ❯
Azure, Windows Server, Windows 10/11 Active Directory, Group Policy IP networking: TCP/IP, DNS, DHCP, VLANs Server hardware, routers, firewalls (Cisco, Draytek, Ubiquiti) Backup systems, restoration, and business continuity planning IT security best practices Excellent diagnostic and troubleshooting skills Strong communication (written and verbal) and customer service More ❯
Azure, and Microsoft 365 Knowledge of server hardware and network infrastructure IP Networking skills (TCP, VLANs, DNS, DHCP) Familiarity with routers and firewalls (Cisco, Draytek, Ubiquiti) Experience with backup systems, restoration, and disaster recovery Strong understanding of IT security measures Excellent troubleshooting skills Desirable: Recent Microsoft or industry certifications, with More ❯
