Telephony Application Manager
- Hiring Organisation
- JLA Limited
- Location
- Sowerby Bridge, West Yorkshire, Yorkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £35,000
auditability are maintained. Responsible for user account management, call flow creation and configuration and system administration. Act as the point of escalation for incidents, driving triage, coordination and resolution, and providing clear stakeholder communications. Lead problem management for recurring faults, performing root cause analysis and implementing preventative measures. Manage …/UC or vendor certification relevant to the platform(s) used (e.g. Cisco, Avaya, Genesys) We will need you to have a full UK driving licence ...