D365 Contact Center Ops Consultant
- Hiring Organisation
- Experis
- Location
- Peterborough, Cambridgeshire, UK
- Employment Type
- Full-time
Dynamics 365 Call Centre Operations Consultant - East Midlands (Hybrid) Permanent | Remote Are you a Dynamics 365 Customer Engagement specialist with a passion for building exceptional customer service and contact centre experiences? Do you enjoy designing solutions that bring together … Configure and deploy Live Chat, Voice, Email, and ACS (Azure Communication Services) to enhance customer interactions. Integrate and optimise Teams Telephony across the Dynamics 365 ecosystem. Partner with business stakeholders to understand needs and turn them into scalable, intuitive solutions. Support cross-platform integrations and ensure ...